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"Staff makes it quick and easy to check in/out. Complimentary breakfast is great quality! space is nice and clean and convenient area."

"The location from the airport is good. We stayed two different nights and each night. The air conditioning did not work. Every time we went to have breakfast at least 45 minutes before closing time, they ran out of food."

"We have stayed in the Ko Olina area at a number of resorts. The Four Seasons was hands down the best of all experiences. The staff members were exceptional. The amenities are unmatched. Truly a trip of a lifetime for our family."

"The hotel first floor it’s super dirty, we didn’t use the pool, restaurant or gym. They charge for parking, there is not parking close by for stays, they also charge extra for using the amenities. $75 dls, extra per day! Horrible experience "

"This property feels dated and in need of a full refresh. The room had a noticeable musty odor, and overall cleanliness did not meet expectations. The air conditioning unit was very loud and struggled to cool the space effectively. After showering, I used the bath mat to wipe the floor and it picked up a significant amount of dirt, which was concerning. Overall, the condition of the room did not reflect a comfortable or well-maintained stay."

"Lovely beach, beautiful views. The unit itself was small, very dated, and lacked simple decent amenities. Coffee tasted like dark water - and this in Hawaii? Nothing in the pantry, not even salt and pepper. For the price, this is not a good value. If it were half the cost, it’s great. "

"So relaxing, peaceful, beautiful beyond words. True welcoming hawaian hospitality. A place everyone should experience. We saw double rainbows with mountain backrounds, one of the worlds largest sand bars, snorkled with turtles from the resort boat ride and kayaked to china mans hat. Ate authentic homemade banana bread in the am while keeping up with our exercise routines in the property gym. Lounging on the floating decks around the hot tub and pool were so relaxing. Its was just fabulous. "

"Ocean view was excellent. Room was perfect and cleaned daily. Only complaint was a large group there on a business trip locked up all of the pool side cabanas for days, and left most of them empty, most days. Seems there should be an occupancy rule or a limit to the number of cabanas that can be locked up…or limit the number of days in a row. "

"Beautiful Grounds, but Marred by Timeshare Tactics and Poor Food The Atmosphere & Grounds I’ll start with the positives: the grounds are immaculate and the rooms are well-appointed. The staff is clearly well-trained in managing large crowds, and for those seeking a high-energy vacation club environment, this may be a dream. The Service Experience However, my experience was deeply disappointing. We booked this stay to break up a long journey from Thailand and New Zealand and to mark our 40th wedding anniversary. After a grueling red-eye flight, we were looking for the resort experience one expects at this price point. Instead, we felt "trapped" in a perpetual sales pitch. When we sought technical assistance with the resort’s app at the welcome desk, we weren't given a solution; instead, we were met with a misleading high-pressure invitation to a timeshare presentation. I would never have booked this location had it been clearly disclosed that the priority here is timeshare sales rather than guest relaxation. Dining & Health Issues The logistical hurdles with the app meant we missed out on reservations for the main restaurant. We turned to the pool grill, where I ordered a BBQ sandwich that arrived dry and burnt. Regrettably, I ate it anyway—an error that cost me the next two days of my trip due to illness. Final Verdict While the property is physically beautiful, the "hotel food" warnings I received were an understatement, and the aggressive sales culture ruined it."