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"The digital check in procedure was very unwelcoming. They are just trying to save money by having the guests do everything. Not happy with the way things are going regarding lack of customer service these days."

"Travelled to these apartments for a family ski holiday. Apartments lovely and new, plenty of communal space, full size fridge and oven/hob. Bedrooms on the small side and no wardrobes, just drawers and hooks. Hotel just next door with facilities - 2 restaurants, gym and swimming pool. Bit more of a walk to the ski bus stops than we realised but proximity to town and shops etc meant this location worked well for us. "

"a super service!!very clean friendly people "

"Very close to the skisenter with easy, free transportation. Good place to stay for ski trip to Hemsedal."

"Amazing hotel, very badly let down by the staff. There is absolutely no attention to detail. They are all lovely but they tell you as little as possible unless you ask. No offer of ski lockers, ski passes, spa info etc. Dining room has amazing views but again no attention to detail. Eg.. ordered a dessert for sharing & it arrived with no plates, no cutlery. You have to ask for absolutely everything which I wouldn’t mind if I was in a low budget accommodation which this is not. I would stay again purely for the ski in ski out access and views. "

"Very good and excellent breakfast/ perfect access for the skibus too. Highly recommended. "

"Location, the hotel and staff were great however the first night, the temperature in the room was approx 26oC due to fault with the heating, so we had to sleep with the windows open. Reported to reception, but they couldn't do anything until maintenance came in the morning. The following day, there was no hot water for the shower and then this happened every morning until we left. Occasionally it came through, so we had to have a very quick shower."

"Hotel staff very friendly and helpful. Very convenient for skiing and other outdoor activities in a beautiful area. Close walk to stores and restaurants."

"Some huts lovely. One out of 2 had a bit small bedroom. Perfect for solo, brilliant. Great wash room, drying room and showers and reception restaurant. Perfect for me."