Property canceled my booking minutes before we arrived, without a phone call, jυst a message, which I had not recieved. They explained that as we were to arrive after hours (which I had said to them a couple of days earlier) they required full payment, since that hadn't been made, they pulled our booking. I had no idea this was their preference. No where did I read this and as I said, no phone call was made to me to explain this!
After debating this discrepancy, my family were allowed a room. The saga continued, the 'daily' housekeeping didn't exist. Our dishes sat, we couldnt use them for the following meals. The shower was dirty, with an indecisive water temperature, still had hair in the drain, hand soap spilt on the floor, floor hadn't been vacuumed, moved bed to the centre to tuck my daughter in to discover hair, food, rubbish etc down the side of her bed. Filthy!
The only plus, the natural beauty of the grampians and the wildlife.