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HOTEL SUI HAMAMATSU

3.5 star property
Hotel in Hamamatsu with 24-hour front desk and restaurant

Choose dates to view prices

Hotel SUI HAMAMATSU combines modern comfort with practical conveniences. Guests enjoy authentic Japanese breakfasts, handle laundry needs on-site, and connect with complimentary WiFi. The 24-hour front desk staff receives consistent praise for their attentive service.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Single Room, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Standard Single Room, Non Smoking

8.6 out of 10
Excellent
(20 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Private bathroom
Separate bath and shower
Desk
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Standard Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Private bathroom
Separate bath and shower
Desk
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Queen Room, Non Smoking

Superior Queen Room, Non Smoking

Superior Queen Room, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Private bathroom
Separate bath and shower
Desk
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Economy Queen Room, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Economy Queen Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Private bathroom
Separate bath and shower
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room, Non Smoking

Standard Queen Room, Non Smoking

Standard Queen Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Private bathroom
Separate bath and shower
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Private bathroom
Separate bath and shower
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Private bathroom
Separate bath and shower
Desk
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds
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About the area

Map
314-47 Renjakucho Chuo Ward, Hamamatsu, Shizuoka, 430-0939

What's nearby

  • Hamamatsu Diorama Factory Museum - 5 min walk - 0.4 km
  • Hamamatsu Castle - 6 min walk - 0.6 km
  • Hamamatsu Municipal Art Museum - 8 min walk - 0.7 km
  • Hamamatsu Museum of Musical Instruments - 11 min walk - 1.0 km
  • Act Tower - 11 min walk - 1.0 km

Getting around

  • Hamamatsu Station - 12 min walk
  • Shizuoka (FSZ-Mt. Fuji - Shizuoka) - 63 min drive

Restaurants

  • ‪浜松ホルモン酒場 もんもん - ‬2 min walk
  • ‪An Orchid - ‬5 min walk
  • ‪cafe＆dining Passeretti - ‬2 min walk
  • ‪長坂養蜂場 はちみつスイーツアトリエ - ‬1 min walk
  • ‪しゃもじ - ‬4 min walk

About this property

HOTEL SUI HAMAMATSU

Hotel located in Naka Ward
HOTEL SUI HAMAMATSU provides amenities, such as laundry facilities and a restaurant. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), a front desk safe and a vending machine
  • A 24-hour front desk, luggage storage and a lift
Room features
All 106 rooms have comforts such as air conditioning, as well as amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Separate baths/showers and bidets
  • Heating, daily housekeeping and desks

Similar properties

Front of property
Richmond Hotel Hamamatsu
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
8.8 out of 10, Excellent, 593 reviews
Richmond Hotel Hamamatsu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,500 for adults and JPY 1,500 for children
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 9 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 15

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children aged 6 and younger eat free breakfast

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 1500 for adults and from JPY 1500 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

HOTEL SUI HAMAMATSU Hotel
HOTEL ACT GARDEN HAMAMATSU
HOTEL SUI HAMAMATSU Hamamatsu
HOTEL SUI HAMAMATSU Hotel Hamamatsu

Frequently asked questions

Is HOTEL SUI HAMAMATSU pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at HOTEL SUI HAMAMATSU?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at HOTEL SUI HAMAMATSU?

Checkout is at 10:00 AM.

Where is HOTEL SUI HAMAMATSU located?

Located in Naka Ward, this hotel is within a 15-minute walk of Hamamatsu Diorama Factory Museum, Hamamatsu Castle and Act City Hamamatsu. Hamamatsu Municipal Art Museum and Act Tower are also within 15 minutes. Hamamatsu Station is 12 minutes by foot.

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Reviews

HOTEL SUI HAMAMATSU Reviews

9.2

Wonderful

9.2

Cleanliness

9.0

Amenities

9.2

Staff & service

8.8

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 161 out of 255 reviews
Rating 8 - Good. 67 out of 255 reviews
Rating 6 - Okay. 22 out of 255 reviews
Rating 4 - Poor. 5 out of 255 reviews
Rating 2 - Terrible. 0 out of 255 reviews

Reviews

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Sep 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at this hotel, the staff is so friendly, the breakfast was a must, and area was close to the station. Would stay here again!
Stayed 1 night in Oct 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic welcome and all the staff were friendly and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent experience at Hotel Sui Hamamatsu and definitely recommend it! 5 stars
Stayed 9 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience overall. The staff were friendly, helpful, and very professional. The room was surprisingly spacious for Japan, clean, and comfortable. It’s a short walk from the main station and close to plenty of restaurants and nightlife. The free happy hour drinks are a great touch. Definitely recommend and would gladly stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Bunthan

Liked: Cleanliness, amenities, property conditions & facilities
Great team, property and convenient location.
Stayed 3 nights in Jun 2025

10/10 Excellent

Edmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay!
Stayed 2 nights in Jun 2024

10/10 Excellent

Edmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time staying at this proper. They currently have new ownership but everything was great like my last stay.
Stayed 11 nights in Apr 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff, good English speakers, free alcohol happy hour and free unagi onigiri at dinner time. Clean facilities and pleasant stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was prefect and the staff were all so friendly! The breakfast was delicious. We had a perfect stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Jaynie

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were very welcoming and helpful. There were many amenities available at the hotel and the room was small but comfortable and well laid out. We enjoyed our stay very much!
Stayed 2 nights in Apr 2025

10/10 Excellent

Edmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay! Great staff and property!
Stayed 2 nights in May 2024

8/10 Good

Gwen

Liked: Cleanliness
Good location. Breakfast ok. Laundry room very useful and reasonably priced. Air conditioning in public areas a bit too cold. appreciated Happy Hour and onigiri. Staff helpful despite not knowing much English (to be fair my Japanese is not good!)
Stayed 10 nights in Sep 2025

10/10 Excellent

TIMOTHY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and nice clean modern property in good location
Stayed 4 nights in Sep 2024

10/10 Excellent

Edmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Great Staff!
Stayed 1 night in Jun 2024

10/10 Excellent

Wai Yuen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The package offered is very competitive. Happy hours with free high quality dinner are surely the bonus. The staffs are very helpful, polite and nice. Highly recommended
Stayed 1 night in Jun 2025

10/10 Excellent

Minako

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great breakfast

It was a bit far from Hamamatsu station but very clean, comfortable and spacious room. Enjoyed breakfast there.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable hotel

Hotel was clean and comfortable. Also, it’s a nice walking distance from Hamamatsu station. I didn’t enjoy breakfast (bread quality could be improved) but free drinks and onigiri was pretty nice touch. Hamamatsu city doesn’t have any Marriott or Hilton hotels so, I would stay here as long as price is decent.
Stayed 2 nights in May 2025

10/10 Excellent

Len

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A few minutes walk to the station

Very nice hotel. A few minutes walk to the station. Good breakfast buffet—both western and Japanese options. Not far from Hamamatsu Castle park. I would happily stay again.
Stayed 5 nights in Apr 2025

10/10 Excellent

Edmond

Liked: Staff & service, amenities, property conditions & facilities
Staff was amazing! Very enjoyable! Excellent stay!
Stayed 4 nights in Jun 2024

10/10 Excellent

Quinlan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and facilities were very clean. The staff was welcoming and accommodating. I would highly recommend this hotel to anyone staying in this area.
Stayed 2 nights in Mar 2024

10/10 Excellent

James

Newer contemporary small hotel… friendly- helpful.
Stayed 2 nights in Nov 2023

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
All good for a 1 night stay
Stayed 1 night in Jun 2023

10/10 Excellent

KOHEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 1 night in Feb 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend stay

It was a last minute booking for us but a surprisingly nice stay. Staff are young and energetic. Room is basic but good size and clean. We were surprised they had rice ball meal from 8-10 pm. Breakfast was excellent.
Stayed 1 night in Jan 2025