The old lady at reception is extremely rude and racist. Instead of saying, “Can I please have your ID” she just yelled saying “ID!”. To the German people behind us she was super nice. Absolutely rude and racist, never met a person like that ever, extremely arrogant, she needs to realize it’s 2019 and colored people can travel too! Plus our nationality is Australian. There was only one pillow person which was flat as a piece of paper. The towels smelled, the toilet smelled really bad and a light in the room didn’t work. Only good think was the location, and other staff were nice and helpful expect for the that old, rude and racist lady at the front desk with short white hair who worked the mornings.