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Best Western Plus Hotel St. Raphael

4.0 star property
Hotel with a bar, near Miniatur Wunderland

Choose dates to view prices

Photo gallery for Best Western Plus Hotel St. Raphael

Lobby
Lobby
Lobby
Lobby
Fitness facility
Located in Hamburg City Center, Best Western Plus Hotel St. Raphael offers a cozy fireplace and attentive service. Guests can relax on the charming terrace or use the gym, with multilingual staff available to assist throughout their stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Parking available
  • 24/7 front desk
The current price is €88
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed

9.0 out of 10
Wonderful
(31 reviews)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Hairdryer
Private bathroom
Minibar
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Queen Room

Down duvets, minibar, in-room safe, desk

Standard Queen Room

  • Sleeps 2

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Hairdryer
Private bathroom
Free bottled water
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Hairdryer
Private bathroom
Minibar
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(31 reviews)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Hairdryer
Private bathroom
Minibar
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed (Comfort Plus)

Comfort Room, 1 Double Bed (Comfort Plus)

Comfort Room, 1 Double Bed (Comfort Plus)

9.6 out of 10
Exceptional
(18 reviews)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Double Bed Suite

Down duvets, minibar, in-room safe, desk

Junior Double Bed Suite

  • Sleeps 2

View all photos for Standard Double Room

Down duvets, minibar, in-room safe, desk

Standard Double Room

  • Sleeps 2

View all photos for Comfort Double Room

Down duvets, minibar, in-room safe, desk

Comfort Double Room

  • Sleeps 2

View all photos for Plus Comfort Double Room

Down duvets, minibar, in-room safe, desk

Plus Comfort Double Room

  • Sleeps 2

View all photos for Standard Single Room

Down duvets, minibar, in-room safe, desk

Standard Single Room

  • Sleeps 1

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About the area

Map
Adenauerallee 41, Hamburg, HH, 20097

What's nearby

  • Hamburg City Hall - 2 min drive - 2.0 km
  • Miniatur Wunderland - 3 min drive - 2.0 km
  • Hamburg Cruise Center - 3 min drive - 2.0 km
  • Elbe Philharmonic Hall - 4 min drive - 2.7 km
  • Reeperbahn - 5 min drive - 4.0 km

Getting around

  • South Central U-Bahn - 7 min walk
  • Hamburg Central Station - 9 min walk
  • Hamburg Airport (HAM) - 28 min drive

Restaurants

  • ‪Böckmann’s - ‬1 min walk
  • ‪Öz Urfa Kebap Salonu - ‬4 min walk
  • ‪Bus Stop - ‬4 min walk
  • ‪Singh - ‬4 min walk
  • ‪Back-Lava - ‬4 min walk

About this property

Best Western Plus Hotel St. Raphael

Upscale hotel near Miniatur Wunderland
You can look forward to a terrace, a fireplace in reception and a bar at Best Western Plus Hotel St. Raphael. Free in-room WiFi is available to all guests, along with a gym and conference space.
Additional perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • A 24-hour front desk, secured bike storage and a banquet hall
  • A TV in reception, a computer station and meeting rooms
  • Guest reviews say great things about the helpful staff
Room features
All 118 rooms boast comforts such as pillow menus and laptop-friendly workspaces, in addition to perks such as free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Bathrooms with baths or showers and hairdryers
  • 42-inch flat-screen TVs with satellite channels
  • LED light bulbs, daily housekeeping and desks

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The Scotty Hotel Hamburg

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  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 367 reviews
The price is €103
includes taxes & fees
9 Nov - 10 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (EUR 15 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 22 for adults and EUR 11 for children
  • A bar/lounge

Things to do

  • Bicycle storage
  • Gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 22 for adults and from EUR 11 for children
  • Uncovered self-parking fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number Adenauerallee 41, 20097 Hamburg, DE 118 706 406, Hotel St. Raphael Hospiz GmbH, HRB 74 52, 040248200
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Best Western Plus Hotel St. Raphael
Best Western Plus Hotel St. Raphael Hamburg
Best Western Plus St. Raphael
Best Western Plus St. Raphael Hamburg
Best Western St. Raphael
Hamburg Best Western
Best Western St Raphael
Best Plus St Raphael Hamburg
Best Western Plus Hotel St. Raphael Hotel
Best Western Plus Hotel St. Raphael Hamburg
Best Western Plus Hotel St. Raphael Hotel Hamburg

Frequently asked questions

Is Best Western Plus Hotel St. Raphael pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Best Western Plus Hotel St. Raphael?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Hotel St. Raphael on 23 Nov 2025 start from €87.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Plus Hotel St. Raphael?

Self-parking is available for EUR 15 per day.

What time is check-in at Best Western Plus Hotel St. Raphael?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Best Western Plus Hotel St. Raphael?

Checkout is at noon.

Where is Best Western Plus Hotel St. Raphael located?

Located in Hamburg City Center, this hotel is within 1 mi (2 km) of Museum of Arts and Crafts Hamburg and Hamburg City Hall. Miniatur Wunderland and Elbe Philharmonic Hall are also within 3 miles (5 km). South Central U-Bahn is 7 minutes by foot and Berliner Tor Station is 7 minutes.

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Reviews

Best Western Plus Hotel St. Raphael Reviews

9.0

Wonderful

9.2

Cleanliness

7.6

Location

9.2

Staff & service

8.4

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 513 out of 1007 reviews
Rating 8 - Good. 411 out of 1007 reviews
Rating 6 - Okay. 64 out of 1007 reviews
Rating 4 - Poor. 16 out of 1007 reviews
Rating 2 - Terrible. 3 out of 1007 reviews

Reviews

8/10 Good

Niels Wann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and fiendly hotel, breakfast is fantastic
Stayed 3 nights in Jun 2025

10/10 Excellent

Jan Skøien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect
Stayed 1 night in Jul 2025

10/10 Excellent

Declan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is less than 10 minutes walk from the central railway station along the road that passes outside the main entrance. My room was very spacious and overlooked a side street so was incredibly quiet for a location so close to the train station. The breakfast was well stocked and offered a good choice for all diets. I would happily stay there again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Aug 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, room comfort

Clean time travel to 1980 decor

Clean and comfortable although dated as an 1989s style hotel
Stayed 2 nights in Feb 2023

8/10 Good

anat

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Good

Hotel in an old building, old furniture, small rooms, old bathroom. The location of the hotel is wonderful, close to the city center. There is paid car parking
Stayed 1 night in Jul 2023

8/10 Good

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel but unfortunately, not in the best area, the area is somewhat run down, closed business and it attracts shady people.. Excellent breakfast, with ;large choice of foods, attentive staff in the breakfast room and reception. Room was small but quiet. Overall a good hotel despite the location.
Stayed 6 nights in Aug 2024

10/10 Excellent

Allan Øder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good and clean rooms, good breakfast and friendly staff. There are some homeless and drug dealers i the neighborhoods, however you can avoid these areas if you are uncomfortable with this. We had no problems.
Stayed 3 nights in Sep 2024

6/10 Okay

Lars

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Car park was too small. Lots of homeless people in the area. Other than that good hotel.

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and good location. .

Comfortable hotel near main train station. It is a bit noisy as sime of the trains run undergrounfmd quite close to the horel. Staff were all friendly and helpful. The only thing we found unhelpful was that there was a set of stairs that you had to carry your luggage up right after you came through the front door.
Stayed 2 nights in Sep 2023

8/10 Good

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was comfortable and warm. The neighbourhood has a few characters, best to avoid, as the area absorbs people from all over the world and adjusts accordingly.
Stayed 1 night in Oct 2025

8/10 Good

Jana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel kann ich uneingeschränkt weiterempfehlen. Das Frühstück war hervorragend, die Zimmer waren sehr sauber und die Mitarbeiter sehr freundlich.
Stayed 3 nights in Sep 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service
Gute Lage für Stadttrip - 10 Minuten zu Fuß zum Hauptbahnhof - Zimmer eher klein, aber für eine Nacht ausreichend, Fernseher war nicht funktionstüchtig - Zimmertausch wurde aber angeboten - WLAN leider auch sowas wie unbrauchbar - da nur eine Nacht verbracht, kann nicht mehr beichtet werden
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super schöne Unterkunft in zentraler Lage!
Stayed 4 nights in May 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr zentral gelegen. Bus und Bahn gut zu erreichen
Stayed 3 nights in Aug 2025

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bardzo przyjemny i zadbany hotel, chociaż pokój był nieduży, w pełni wystarczał na nasze potrzeby, tuż obok hotelu przystanek autobusowy, wiele sklepów i restauracji. Ogromny plus To możliwość zaparkowania w hotelu mojego samochodu, 15 € za dobę. Z minusów kiepski materac i poduszka oraz bardzo niestabilne wifi. Bardzo miła, kulturalna i życzliwa obsługa hotelu
Stayed 3 nights in Aug 2025

8/10 Good

Frank

Liked: Amenities, property conditions & facilities
——
Stayed 2 nights in Aug 2025

8/10 Good

Ramona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently close to the main station, with all the downsides there are to that. The room is very nice, the shower too, overall a good hotel
Stayed 1 night in Aug 2025

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra hotell med relativt centralt läge. Lite hårda sängar, men sov gott ändå.
Stayed 3 nights in Jul 2025

8/10 Good

Rainer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zimmer und Bad ziemlich klein, gerade noch zweckmäßig, Aufzug sehr klein und langsam. Frühstück sehr reichhaltig und nettes Personal.
Stayed 2 nights in Aug 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Alles in Ordnung - Tolles Frühstück und sehr nettes Personal
Stayed 2 nights in Jul 2025

10/10 Excellent

FLORENCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Proche gare

Situé à 10 minutes à pied de la gare, donc du train relié à l'aéroport. Bon accueil. Etablissement de qualité. Nous avons passé un séjour d'une nuit.
Stayed 1 night in Jul 2025

10/10 Excellent

Günter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schöne Unterkunft, nettes Personal, gute Parkmöglichkeit, super Frühstück
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Runt Hamburg hbf är det tufft, det kommer vi inte ifrån. Men detta hotell låg åtminstone lite avsides. Trevlig man i receptionen. Inte toppmodernt rum på något sätt, men allt man behövde fungerade. Förvarade vårt bagage gratis efter utcheckning när vi hade lång tid till anslutande buss.
Stayed 1 night in Jul 2025

8/10 Good

Alexander

Liked: Cleanliness
Wir waren bereits zum zweiten Mal anlässlich des WCTS Triathlon zu Gast in diesem Hotel. Die Lage des Hauses ist ideal. Das Personal ist freundlich und hilfsbereit. Diesmal hatten wir ein Zimmer (516) mit kleinem Badzimmer. Menschen die größer sind als 1,80 Meter, könnten Probleme beim benutzen der Toilette benommen. Ansonsten gibts aber nix zu meckern. Wir würden wieder kommen.
Stayed 3 nights in Jul 2025