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Heikotel - City Nord

3.5 star property
Hotel in Hamburg

Choose dates to view prices

Photo gallery for Heikotel - City Nord

Suite, Jetted Tub
Premium Studio
Restaurant
Front of property
Premium Apartment | Private kitchen
Heikotel - City Nord provides a practical base in Hamburg-Nord with thoughtful services that make travel easier. Guests can store their luggage securely, get assistance with tours and tickets, connect to WiFi, and use laundry services during their stay.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Breakfast available
  • Laundry
  • Pet-friendly
  • Free WiFi

Room options

Check availability for these dates

Tonight

Sep 16 - Sep 17
Check availability for tonight Sep 16 - Sep 17

Tomorrow

Sep 17 - Sep 18
Check availability for tomorrow Sep 17 - Sep 18
Available filters for rooms
Showing 9 of 9 rooms

View all photos for Premium Apartment

Premium Apartment

Premium Apartment

Highlights

Soundproofed
Flat-screen TV
Private bathroom
Hairdryer
Minibar
In-room safe
Pet friendly
  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Premium Studio

Premium Studio

Premium Studio

Highlights

Soundproofed
Flat-screen TV
Private bathroom
Hairdryer
Minibar
In-room safe
Pet friendly
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Single Room

Minibar, in-room safe, soundproofing, free WiFi

Superior Single Room

Highlights

Soundproofed
Flat-screen TV
Private bathroom
Hairdryer
Minibar
In-room safe
Pet friendly
  • 23 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Comfort Studio

Minibar, in-room safe, soundproofing, free WiFi

Comfort Studio

Highlights

Soundproofed
Flat-screen TV
Private bathroom
Hairdryer
Minibar
In-room safe
Pet friendly
  • 278 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Soundproofed
Flat-screen TV
Private bathroom
Hairdryer
Minibar
In-room safe
Pet friendly
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Jetted Tub

Suite, Jetted Tub

Suite, Jetted Tub

Highlights

Soundproofed
Flat-screen TV
Jetted bath
Private bathroom
Hairdryer
Minibar
In-room safe
Pet friendly
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Minibar, in-room safe, soundproofing, free WiFi

Standard Double Room

Highlights

Soundproofed
Flat-screen TV
Private bathroom
Hairdryer
Minibar
In-room safe
Pet friendly
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Soundproofed
Flat-screen TV
Private bathroom
Hairdryer
Minibar
In-room safe
Pet friendly
  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Studio Single Use

Minibar, in-room safe, soundproofing, free WiFi

Comfort Studio Single Use

Highlights

Soundproofed
Flat-screen TV
Private bathroom
Hairdryer
Minibar
In-room safe
Pet friendly
  • 28 sq m
  • Sleeps 1
  • 1 Queen Bed

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About the area

Located in Hamburg-Nord, a neighbourhood in Hamburg, Heikotel - City Nord is near a metro station. Miniatur Wunderland and Elbe Philharmonic Hall are cultural highlights, and travellers looking to shop may want to visit Reeperbahn and Fish Market. Check out an event or a game at Volksparkstadion, and consider making time for Hagenbeck Zoo, a top attraction not to be missed.
Visit our Hamburg travel guideOpens in a new window
Map
Lauensteinstraße 15, Hamburg, HH, 22307

What's nearby

  • Stadtpark - 7 min walk - 0.7 km
  • Sporthalle Hamburg - 4 min drive - 2.6 km
  • Hamburg Messe and Congress - 10 min drive - 7.3 km
  • Hagenbeck Zoo - 11 min drive - 7.6 km
  • Miniatur Wunderland - 11 min drive - 7.8 km

Getting around

  • Alte Wöhr (Stadtpark) S-Bahn - 7 min walk
  • Dakarweg Hamburg Station - 10 min walk
  • Hamburg Airport (HAM) - 7 min drive

Restaurants

  • ‪Q21 Gasthaus - ‬7 min walk
  • ‪Spezzagrano - ‬5 min walk
  • ‪Das Erdgeschoss - ‬4 min walk
  • ‪Kalliopea - ‬4 min walk
  • ‪Restaurant Freihafen - ‬9 min walk

About this property

Heikotel - City Nord

Hotel near Hagenbeck Zoo
Heikotel - City Nord provides dry cleaning/laundry services and more. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • Tour/ticket information, a lift and luggage storage
  • A front desk safe, laundry services and free newspapers
Room features
All guest rooms at Heikotel - City Nord offer amenities, such as free WiFi and safes, as well as sound-insulated walls and free newspapers.
More amenities include:
  • Bathrooms with showers and hairdryers

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (EUR 12 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 18.50 for adults and EUR 6.90 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay films

Food and drink

  • Minibar

More

  • Free daily newspapers
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Theodor-Rumpel-Weg]
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets are allowed for an extra charge of EUR 12 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 18.50 for adults and from EUR 6.90 for children
  • Self-parking fee: EUR 12.00 per day
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Heikotel
Heikotel - City Nord Hotel
Heikotel Hotel Wiki Hamburg
Heikotel Wiki
Heikotel Wiki Hamburg
Heikotel - City Nord Hamburg
Heikotel - City Nord Hotel Hamburg

Frequently asked questions

Is Heikotel - City Nord pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 12 per pet, per day. Service animals are exempt from fees.

How much is parking at Heikotel - City Nord?

Self-parking is available for EUR 12.00 per day. Limited spots are available.

What time is check-in at Heikotel - City Nord?

Check-in start time: 3:30 PM; check-in end time: midnight.

What time is check-out at Heikotel - City Nord?

Checkout is at 11 AM.

Where is Heikotel - City Nord located?

Located in Hamburg-Nord, this hotel is within 2 miles (3 km) of Stadtpark, Planetarium Hamburg and Cemetery Ohlsdorf. Sporthalle Hamburg and Kampnagel are also within 2 miles (3 km). Alte Wöhr (Stadtpark) S-Bahn is 7 minutes by foot and Rübenkamp S-Bahn is 11 minutes.

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Reviews

Heikotel - City Nord Reviews

7.4

Good

8.2

Cleanliness

6.2

Location

7.6

Staff & service

8.0

Eco-friendliness

7.0

Property conditions & facilities
Rating 10 - Excellent. 23 out of 109 reviews
Rating 8 - Good. 42 out of 109 reviews
Rating 6 - Okay. 33 out of 109 reviews
Rating 4 - Poor. 8 out of 109 reviews
Rating 2 - Terrible. 3 out of 109 reviews

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

Not for me

Reception expected me to know how access to parking work before my arrival - you need to check in first, before parking, but no place to leave the car while you are checking in 😂 €3 for bottle of water Hard mattress - like sleeping on the floor Small-ish room
Stayed 1 night in Oct 2022

8/10 Good

Volkan

Liked: Cleanliness, amenities
Soweit in Ordnung für einen Wochenendtrip in Hamburg.
Stayed 1 night in Dec 2023

2/10 Terrible

Francisco

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

ZONIOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Simon

Stayed 1 night in Jul 2023

10/10 Excellent

lars

Stayed 2 nights in Jul 2023

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles Gut, gerne wieder.
Stayed 1 night in Aug 2022

6/10 Okay

Carolin

Liked: Staff & service
Disliked: Property conditions & facilities
Möbel sind schon sehr in die Jahre gekommen. Wasser im Waschbecken floss kaum ab. Zimmer war dafür sehr groß und das Personal sehr freundlich.
Stayed 1 night in Aug 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles Super
Stayed 3 nights in Jul 2022

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Godt lille hotel til kortere ophold i Hamburg

Godt lille hotel. Ligger lidt udenfor centrum, men det er nemt at komme ind til Hauptbahnhof med S-Bahn fra nærliggende station. Rolig beliggenhed, men nabolaget har ikke meget at byde på.
Stayed 2 nights in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Automat und das Parkhaus für das einchecken war schwer zu finden
Stayed 2 nights in May 2022

8/10 Good

sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2020

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Edda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Irre gutes Haus mit dem“Gewissem“Etwas!

Hatte mich kurzfristig entschieden am Wochenende in Hamburg zu verbleiben und Das sollte sich Lohnen!Nach einem schnellen Check-Inn ging es auf das Zimmer,naja sagte ich,ist nicht wirklich so,wie vorab beschrieben.Also zurück zur Rezeption und nach einem problemlosem Upgrade bezog ich Zimmer 110,welches Tip/Top und mega geräumig war.Ein sauberes,großes Badezimmer mit großer Wanne,eine gut gefüllte Minibar und ein Kaffeeautomat rundeten meinen positiven Eindruck ab!Auch der Schreibtisch,der Kleiderschrank(innen war sogar ein Schirm für den Fall der Fälle)und die Ausgestaltung des Raumes mit zur Stadt passenden Bildern haben mich beeindruckt!Kurz erwähnen möchte ich noch den Pool im obersten Geschoss(Sauna ist da auch noch),einfach mal schwimmen und die Aussicht auf Hamburg genießen!Das Frühstück ist ordentlich,Angebot gut und vor Allem das Personal ist Irre Super,sieht wenn ein Gast kommt,bedient Ihn prompt und hat immer einen Blick auf den Gast-egal ob der Kaffee nachgereicht werden soll,oder mal ein Foto erstellt werden soll!Ganz besonders ist mir die Freundlichkeit(Offenheit)der ziemlich neuen Empfangsdame am Check-Inn Tag aufgefallen und auch Ihre fürsorgliche Art gegenüber den anderen Gästen!Und selbst das Bier an der Bar,hatte Sie ruck zuck nebenbei fertig!Einen kleinen Wehrmutstropfen gibt es jedoch auch-die Zimmerbeschreibung bezüglich Einzelzimmer stimmt in einigen Portals nicht,denn die aufgeführte Badewanne gibt es in Keinem von Diesen!
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches und aufmerksames Personal! Dankeschön!
Stayed 1 night in Sep 2019

8/10 Good

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mir hat die Nähe zur Fuhlsbüttler Straße sehr gefallen.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Onnistunut valinta

Uusittu siisti hotelli. Mukavat huoneet ja hyvät liikenneyhteydet. Lähellä lentokenttää.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Nettes Team alles sehr sauber und Einkaufs und Gastronomie Möglichkeit Flusslaufig erreichbar
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Ok, aber zu teuer

Lage zum Securitas Conference Center optimal, Klima funktionierte nicht sonderlich gut, WLAN war eine Katastrophe
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Apr 2019