Skip to Main Content.
List your propertySupportTrips
Member discount illustration
Members save 10% or more on over 100,000 hotels worldwide when you’re signed in
Sign in
Learn about Expedia Rewards
Feedback

Hotel Alster-Hof

3.5 star property
Pet-friendly hotel connected to the convention centre in Hamburg with a sauna

Choose dates to view prices

Photo gallery for Hotel Alster-Hof

View from property
Fitness facility
Double or Twin Room
Front of property
Hypo-allergenic bedding, minibar, in-room safe, desk
Experience the vibrant Hamburg City Center at Hotel Alster-Hof, with a hair salon and dry cleaning services for a refreshed look. Enjoy rest and relaxation at the sauna or explore nearby attractions like Hamburg City Hall, all while taking advantage of amenities like free in-room WiFi, a gym, restaurant and bar - previous guests have raved about the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry
The current price is €163
includes taxes & fees
3 Nov - 4 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room

8.0 out of 10
Very good
(10 reviews)

Highlights

Heating
HDTV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Minibar
Satellite channels
In-room safe
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Single Room

Single Room

Single Room

8.6 out of 10
Excellent
(53 reviews)

Highlights

Heating
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Minibar
Satellite channels
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

8.6 out of 10
Excellent
(18 reviews)

Highlights

Heating
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Minibar
Satellite channels
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

You may also like

Suite, 1 King Bed, City View

The Westin Hamburg Elbphilharmonie

Hamburg City Center
  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
9.0 out of 10, Wonderful, 1,003 reviews
The price is €232
includes taxes & fees
23 Nov - 24 Nov
The Westin Hamburg Elbphilharmonie
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Esplanade 12, Hamburg, HH, 20354

What's nearby

  • Hamburg City Hall - 10 min walk - 0.9 km
  • Hamburg Messe and Congress - 16 min walk - 1.4 km
  • Miniatur Wunderland - 3 min drive - 2.0 km
  • Reeperbahn - 3 min drive - 2.1 km
  • Elbe Philharmonic Hall - 3 min drive - 2.3 km

Getting around

  • Stephansplatz U-Bahn - 1 min walk
  • Hamburg Dammtor Station - 6 min walk
  • Hamburg Airport (HAM) - 33 min drive

Restaurants

  • ‪Hofbräu Wirtshaus Esplanade - ‬3 min walk
  • ‪Campus Suite - ‬2 min walk
  • ‪Casino Esplanade - ‬2 min walk
  • ‪L’Osteria - ‬4 min walk
  • ‪Jim Block Dammtor - ‬4 min walk

About this property

Hotel Alster-Hof

Hotel near Reeperbahn
Close to Miniatur Wunderland, Hotel Alster-Hof provides a hair salon, dry cleaning/laundry services and a bar. For some rest and relaxation, visit the sauna. In addition to a gym and a restaurant, guests can connect to free in-room WiFi.
Additional perks include:
  • A TV in reception, luggage storage and a 24-hour front desk
  • A front desk safe, a porter/bellboy and a lift
  • Smoke-free property, concierge services and free newspapers
  • Guest reviews give top marks for the helpful staff
Room features
All 108 rooms have amenities, such as free WiFi, safes and minibars. Guests reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries
  • HDTVs with satellite channels
  • Heating, daily housekeeping and desks

Similar properties

2 bars/lounges, rooftop bar

Radisson Blu Hotel, Hamburg

  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 1,228 reviews
The price is €125
includes taxes & fees
9 Nov - 10 Nov
Radisson Blu Hotel, Hamburg

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 17 March 2025 to 1 November 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue
  • Fitness facilities
  • Lobby
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 9.00 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 9.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Alster-Hof
Alster-Hof Hamburg
Alster-Hof Hotel
Hotel Alster-Hof
Hotel Alster-Hof Hamburg
Alster Hof Hamburg
Alster Hof Hotel Hamburg
Hotel Alster-Hof Hotel
Hotel Alster-Hof Hamburg
Hotel Alster-Hof Hotel Hamburg

Frequently asked questions

Is Hotel Alster-Hof pet-friendly?

Yes, this property allows pets (limit 1 total). There's a fee of EUR 9.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Alster-Hof?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Alster-Hof on 3 Nov 2025 start from €153.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Alster-Hof?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Hotel Alster-Hof?

Checkout is at noon. Late checkout is available for EUR 50 (subject to availability).

Where is Hotel Alster-Hof located?

Located in Hamburg City Center, this hotel is within a 15-minute walk of Inner Alster Lake and Hamburg City Hall. Miniatur Wunderland and Reeperbahn are also within 2 miles (3 km). Stephansplatz U-Bahn is only a 2-minute walk and Gaensemarkt U-Bahn is 5 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Alster-Hof Reviews

8.6

Excellent

9.0

Cleanliness

9.0

Location

9.0

Staff & service

8.4

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 433 out of 1006 reviews
Rating 8 - Good. 459 out of 1006 reviews
Rating 6 - Okay. 92 out of 1006 reviews
Rating 4 - Poor. 19 out of 1006 reviews
Rating 2 - Terrible. 3 out of 1006 reviews

Reviews

6/10 Okay

Takashi

Liked: Cleanliness, staff & service
Good hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Joe

Liked: Amenities
What a stunning old world hotel. Perfect position in Hamburg with classic rooms
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a suite with a wonderful skyline view on the top floor of the hotel. The room was spacious, clean, and modern. Nice breakfast. Excellent location near the train station and walkable distance for most attractions of the city. Highly recommend booking a top floor suite at this hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value
Stayed 2 nights in Jun 2024

8/10 Good

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location great stay.

Family trip to Hamburg. Hotel is in a great location. Free parking after 8pm in front of hotel on the boulevard street. Other than that a parking structure I was told was 15min away. Room was great and breakfast as well.
Stayed 1 night in Dec 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable priced perfect hotel in Hamburg

Small hotel great location good service Amazing laundry service ! My shirt came back as new
Stayed 1 night in Feb 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

German Unity Day parkrun trip

The hotel was ideally placed for exploring the city. The room was on the 6th floor and was quiet and comfortable. Breakfast was included in the rate and the vegan food choices were good. The Reception staff were welcoming and helpful. I would definitely stay again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Peder

Z
Stayed 2 nights in Feb 2025

8/10 Good

jose luis peguero

Liked: Cleanliness, staff & service, property conditions & facilities
Very good situation in the city. Personal friendly.
Stayed 1 night in Jun 2023

6/10 Okay

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was doing the Ironman in Hamburg. The hotel was super clean and the staff were amazing however its opposite a casino and the rooms facing the casino are very loud with music. So you have to have the window shut. And there is no aircon so super hot.
Stayed 1 night in May 2025

6/10 Okay

gloria

Liked: Staff & service
The hotel was lovely and in a great location. It was very close to restaurants and shops. It was an older hotel so the room furnishings were older. The bathroom was remodeled. The breakfast and lounge area were nice. Breakfast offered a variety of items and was very good. If you enjoy a more traditional hotel , I would recommend it. The staff were very courteous and professional.
Stayed 1 night in Jul 2024

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

A delightful family-run hotel just 50 or so yards from the Stephanplatz Ubahn station. Comfortable and compact rooms (a little too compact perhaps) and an excellent breakfast. The desk staff are charming and helpful (except for one grumpy young man during the day) and the hotel is remarkable value for money. Congratulations.
Stayed 2 nights in Oct 2023

8/10 Good

Mr Cezar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for the price

Easy and fast check in. Very well located. The room is very basic but has what is needed. 10 out of 10 for cleanliness with a very comfy bed and. Could have been better if it had air conditioning, specially during the heatwave now but, unfortunately, not even a fan I had in the room. Staff are all very polite and pleasant. Breakfast is average but ok. The location is, undoubtedly, the highest selling point. If younger travelling on a budget, I totally recommend it.
Stayed 1 night in Sep 2023

8/10 Good

Kathrin

Liked: Cleanliness, staff & service, property conditions & facilities
Gutes Frühstück, war alles in Ordnung
Stayed 1 night in Oct 2025

6/10 Okay

Ina

Liked: Cleanliness, staff & service
Die Auswahl beim Frühstück mittelmäßig. Ist zweckmässig nicht überragend
Stayed 3 nights in Oct 2025

8/10 Good

Gabriele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gutes Preis/Leistungsverhältnis, gute Lage, nettes Personal. Zimmer in Ordnung.
Stayed 1 night in Oct 2025

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mitarbeiter alle sehr freundlich und hilfsbereit. Frühstück gut. Sehr gute Lage zum Kongresszentrum. U-Bahn -> direkte Anbindung. War alles top!
Stayed 3 nights in Sep 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Zimmer war riesig. Das Personal sehr nett. Das Frühstück war üppig und lecker. Das Hotel hat uns gut gefallen.
Stayed 1 night in Sep 2025

10/10 Excellent

B

Liked: Cleanliness, staff & service, property conditions & facilities
Convent area to tourist
Stayed 2 nights in Aug 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service
Das Zimmer war sauber und absolut Zweckmäßig, jedoch nicht optisch mehr zeitgemäß , Personal freundlich Frühstück war ok
Stayed 2 nights in Sep 2025

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such amazing stay in the hotel. Room was big and clean, and there is the best staff I've ever experienced in a hotel! Everyone was so helpful and friendly, especially the head waiter at the breakfast - what a lovely person! The location is perfect, very close to everywhere, well connected with public transport and many shopping options around. Thank you so much, I will definitely come back.
Stayed 2 nights in Aug 2025

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities
War alles ok
Stayed 3 nights in Sep 2025

10/10 Excellent

Gerald

Liked: Cleanliness
Später Check in möglich. Sehr nett und hilfsbereit am Empfang. Tolles Frühstück. Super Preis - Leistung.
Stayed 1 night in Aug 2025

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable beds, really nice staff, and so I had a great stay with my family.
Stayed 1 night in Aug 2025

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Plus side. Location. Clean and safe. Downside: dated rooms. Breakfast options limited. Rooms decent. Some road noise and the maid likes to start her work at 7am!! Very convenient though. Be careful, windows open wide and be careful with small children. Seems like it is being updated so will Improve.
Stayed 2 nights in Aug 2025