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Hotel Lilienhof

Hotel with a rooftop terrace, near Miniatur Wunderland

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hotel Lilienhof

Standard Double Room | Bathroom
Dining
Porch
Interior entrance
Shower, hair dryer, towels

Reviews

5.6 out of 10

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Kitchen
    Kitchen

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Heating
Kitchen
Hairdryer
Coffee/tea maker
Daily housekeeping
In-room safe
Desk
  • 8 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Heating
Kitchen
Hairdryer
Coffee/tea maker
Daily housekeeping
In-room safe
Desk
  • 8 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Heating
Kitchen
Hairdryer
Coffee/tea maker
Daily housekeeping
In-room safe
Desk
  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

Lunch and dinner served, Italian cuisine
Boutique 053 Hamburg Main Station
Pet-friendly
Free WiFi
Restaurant
Bar
8.0 out of 10, Very good, (358)
The price is €90
includes taxes & fees
29 Sept - 30 Sept
Boutique 053 Hamburg Main Station

About the area

Map
Ernst-Merck-Straße 4, Hamburg, HH, 20099

What's nearby

  • Moenckebergstrasse - 7 min walk
  • Hamburg City Hall - 14 min walk
  • Miniatur Wunderland - 3 min drive
  • Elbe Philharmonic Hall - 4 min drive
  • Hamburg Cruise Center - 4 min drive

Getting around

  • Hamburg (ZMB-Hamburg Central Train Station) - 4 min walk
  • North Central U-Bahn - 5 min walk
  • Hamburg Airport (HAM) - 27 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • Mutterland
  • ‪Deutsches Schauspielhaus - ‬2 min walk
  • ‪Hansebäcker Junge - ‬1 min walk
  • ‪Schiffer Börse - ‬2 min walk

About this property

Hotel Lilienhof

Hotel located in Hamburg City Center
Close to Hamburg City Hall, Hotel Lilienhof provides amenities, such as a rooftop terrace and dry cleaning/laundry services. Stay connected with in-room WiFi (surcharge).
You'll also find perks such as:
  • Full breakfast (surcharge), self-parking (surcharge) and express check-in
  • A lift, luggage storage and laundry services
  • Free newspapers, smoke-free property and a 24-hour front desk
  • Guest reviews give good marks for the overall condition
Room features
All guest rooms at Hotel Lilienhof offer amenities, such as safes, WiFi and free newspapers.
More conveniences in all rooms include:
  • Showers and hairdryers
  • Kitchens, coffee/tea makers and heating

Languages

English, German

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 5 per stay)
  • Available in some public areas: WiFi (EUR 5 per stay)

Parking and transport

  • Parking on site (surcharge)

Food and drink

  • Daily full breakfast available for a fee: EUR 5 per person

Family friendly

  • In-room kitchen

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • 4 floors
  • Building
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Kitchen

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 10 PM
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 0.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately EUR 5 per person
  • Fee for in-room wireless Internet: EUR 5 per stay (rates may vary)
  • Fee for wireless Internet in public areas: EUR 5 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash

Property is also known as

City Hostel Lilienhof
City Hostel Lilienhof Hamburg
City Lilienhof
City Lilienhof Hamburg
Hotel Lilienhof Hamburg
Hotel Lilienhof
Lilienhof Hamburg
Lilienhof Hotel Hamburg
Hotel Lilienhof Hotel
Hotel Lilienhof Hamburg
Hotel Lilienhof Hotel Hamburg

Frequently asked questions

Is Hotel Lilienhof pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Lilienhof?

Self-parking is available for a fee.

What time is check-in at Hotel Lilienhof?

Check-in start time: 1 PM; check-in end time: 10 PM.

What time is check-out at Hotel Lilienhof?

Checkout is at 11 AM.

Where is Hotel Lilienhof located?

Located in Hamburg City Center, this hotel is within a 15-minute walk of Ohnsorg Theater and Hamburg City Hall. Miniatur Wunderland and Elbe Philharmonic Hall are also within 2 miles (3 km). North Central U-Bahn and Hamburg (ZMB-Hamburg Central Train Station) are within a 5-minute walk.

Hotel Lilienhof Reviews

Reviews

5.6
Rating 10 - Excellent. 22 out of 435 reviews" "
Rating 8 - Good. 82 out of 435 reviews" "
Rating 6 - Okay. 156 out of 435 reviews" "
Rating 4 - Poor. 107 out of 435 reviews" "
Rating 2 - Terrible. 68 out of 435 reviews" "

5.8/10

Cleanliness

6.2/10

Staff & service

4.6/10

Amenities

5.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Roland

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lilienhof "NOT FIT FOR PURPOSE"
Hotels.com needs to have a review before advertising hotel Lilienhop. It is not fit for purpose and is not worth staying. I will never stay there and will not recommend it to any one. I booked from 15th to the 19th but did not finish the days there as the behavior of the hotel owners and staff were out of order. I had to book another hotel from bookings.com which was one of the best. no toilet tissue, you have to share toilet with other guests and worst of it you have to pay five euros per day to use the wifi. It was appalling and will not recommend this hotel to any traveler to Hamburg.
Stayed 4 nights in Oct 2019

4/10 Poor

Liz

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It was not very good. Service was just okay. And rooms where dirty (especially the walls) and no running water.
Stayed 1 night in Oct 2019

4/10 Poor

Abdul, United Kingdom

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel Lilienhof is very centrally located with easy access to the center of Hamburg as well good rail connections to the airport. The staff are very friendly, helpful and accommodating. However, the property itself was not clean nor well maintained. The wardrobes/cupboards were extremely dirty. There was ongoing building work right outside my door every day during my stay and the toilet facilities on my floor were not working. Furthermore, the staff did not respond to my questions prior to arrival.
Stayed 5 nights in Sep 2019

6/10 Okay

Robert

Travelled with group
Liked: Staff & service, property conditions & facilities
It was cheap and close to the train station. It was a last minute thing, I would rather pay more and get more.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Property conditions & facilities
Staff very friendly and effective. The Fame is new and might still be improved. No elevator and stairs are killing. In 9 days the room was never cleaned and bed linen never changed. Having that in mind the price was too high
Stayed 8 nights in Jul 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Didn’t clean!
Did not clean our room which makes 3 star straight down to 1 star!!!
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveller

Stayed 5 nights in Nov 2018

2/10 Terrible

Deepak

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid at any cost Please
Awful. Horrible. Room – The room was smelly, bare floors and no ventilation. The bed was supposed to be double-bed but it was 2 single beds joined with a mattress protector. The mattress, duvet and the pillow were full of bed-bugs. I was sucked/eaten like hot-cakes by the bugs Service – this was non-existent. The bedding was untouched when I returned in the evening. In short, the worst experience of staying in a hotel ever. NEED MY MONEY BACK....
Stayed 3 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness

2/10 Terrible

gurpreet

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay experience
Hotel property was unhygiene , dark, feels like abandon property, whole night loud noises, furniture inside room was worst than motels , was feeling like living in haunted house.
Stayed 2 nights in Feb 2018

8/10 Good

Richard

Liked: Staff & service, room comfort
Perfect for a mini break.
The location is perfect and very easy to get to from the airport. Friendly staff and comfy bed. Rooms could have been cleaner.
Stayed 3 nights in Nov 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Is a Hotel just to estay for a day , not really clean and the bathroom is outside smells like cigarette and the sign says no smoking on the rooms
Stayed 1 night in Nov 2017

8/10 Good

Analyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

4/10 Poor

Frank

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not like!
Dirty Rooms and the hotel staff are terrible. As a postive aspects, good ubication, segure zone and near from the Central Station.
Stayed 3 nights in Jul 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Convenient to train station
We were looking for a hotel close to the Hamburg train station. This hotel fit that bill. We had a late arrival and they graciously accommodated that. The room is small, but clean. The bathroom (toilet) was shared, and also clean. The location was quiet enough to get a good night's sleep. Breakfast buffet looked good, but we had opted to eat elsewhere, because we had an early train departure. Many restaurants, theatre, etc. is all walkable.

6/10 Okay

tom

Liked: Cleanliness, room comfort
clean, but the wifi was spotty
hassle to stay online

10/10 Excellent

Marwa

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Hamburger

Disliked: Cleanliness
Room was clean. Shared shower room, had to get key each time from front desk :( The owners were nowhere near as friendly as the younger, employed staff and the helpful woman. A lot of ruckus one night with guests returning to hotel, no intervention from staff, woke up the entire floor.

6/10 Okay

James, Boston

Liked: Cleanliness
Disliked: Room comfort
Good central hotel
The hotel was nothing special, but it was good for the money. Room was clean with 24 hour front desk. Disappointingly expedia mentioned balcony and none of the rooms have balconies. Had to pay for wifi, but you get what you pay for and if I wasn't a smoker I would definitely stay there again. I recommend it on a budget.

6/10 Okay

Hui Tung

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient
Clean room, convenient location but no free wifi

6/10 Okay

Verified traveller

basic, but right money. will stay again
I've stayed in hamburg many times as trains connect there. Always near station. This is closest. Very convenient for early trains. As good as the others and slightly lower price. Friendly reception. It's very basic but about right price. Would stay again

6/10 Okay

Kevin, USA

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
A review from a backpacker
Really close to central train station

6/10 Okay

Pieter, Newcastle, Australia.

Liked: Cleanliness, staff & service, property conditions & facilities
Our Hamburg Stay
The hotel was a good place to stay for our one night in Hamburg. Having to pay for a shower was a drawback for the hotel. Being able to make a coffee in the room,would have been nice.

6/10 Okay

Frederick, Sacramento, CA

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Mediocre, So-So, Unexceptional
An inexpensive hotel close to the main train station, fairly quiet, clean, and a fairly safe area were the positives. The rooms are small, there are only two small bathrooms per floor, but only one shower per floor, and one has to go to the lobby to get the key (possible extra charge!). Also no breakfast except at a considerable charge, a charge for WiFi, and an extra city tax added at arrival. Except if money is critical, one can do better in the same general area...there are many hotels near the train station.

8/10 Good

Katja, Sydney

Liked: Cleanliness, staff & service
Loved Breakfast!!!
The staff were very welcoming and thoroughly enjoyed breakfast the next day. The dining room was very cute and welcoming. The bedroom was very tiny and beds were not very comfortable but that was to be expected for the awesome price we paid. The shower was awesome in the room. The toilet in the hall did not smell too good. It was in great proximity to the trainstation and great internet access. Would definitely stay there again for one night.