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Hotel Residence am Hauptbahnhof

Hotel with a 24-hour front desk, near Miniatur Wunderland

Choose dates to view prices

Photo gallery for Hotel Residence am Hauptbahnhof

Front of property
Food court
Interior entrance
Quadruple Room
Staircase
Hotel Residence am Hauptbahnhof, in the heart of Hamburg City Center, offers a comfortable stay with dry cleaning and laundry services. Guests praise the helpful staff and enjoy perks like free in-room WiFi, luggage storage, free newspapers, tour/ticket assistance multilingual staff.

Reviews

6.6 out of 10

Popular amenities

  • Room service
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Housekeeping
  • Free WiFi
The current price is €62
includes taxes & fees
4 Nov - 5 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Single Room

Single Room

Single Room

Highlights

Heating
Flat-screen TV
Premium bedding
Hairdryer
Cable channels
Desk
In-room safe
Daily housekeeping
  • 8 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Heating
Flat-screen TV
Premium bedding
Hairdryer
Cable channels
Desk
In-room safe
Daily housekeeping
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Heating
Flat-screen TV
Premium bedding
Hairdryer
Cable channels
Desk
In-room safe
Daily housekeeping
  • 18 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Heating
Flat-screen TV
Premium bedding
Hairdryer
Cable channels
Desk
In-room safe
Daily housekeeping
  • 18 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds

Twin Room

Highlights

Heating
Flat-screen TV
Premium bedding
Hairdryer
Cable channels
Desk
In-room safe
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

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About the area

Map
Steindamm 24-26, Hamburg, HH, 20099

What's nearby

  • Hamburg City Hall - 18 min walk - 1.5 km
  • Miniatur Wunderland - 3 min drive - 2.0 km
  • Hamburg Cruise Center - 3 min drive - 2.0 km
  • Elbe Philharmonic Hall - 4 min drive - 2.7 km
  • Reeperbahn - 5 min drive - 3.7 km

Getting around

  • South Central U-Bahn - 5 min walk
  • Hamburg Central Station - 6 min walk
  • Hamburg Airport (HAM) - 35 min drive

Restaurants

  • ‪Singh - ‬2 min walk
  • ‪Meram Holzkohlegrill - ‬1 min walk
  • ‪Sait Grillhaus - ‬2 min walk
  • ‪Saray Köz Restaurant - ‬1 min walk
  • ‪As Urfa - ‬1 min walk

About this property

Hotel Residence am Hauptbahnhof

Hotel near Miniatur Wunderland
Hotel Residence am Hauptbahnhof provides dry cleaning/laundry services and more. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), tour/ticket information and laundry services
  • A lift, a front desk safe and a 24-hour front desk
  • Luggage storage, multilingual staff and smoke-free property
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Hotel Residence am Hauptbahnhof offer perks, such as premium bedding, in addition to amenities, such as free WiFi and safes.
Extra amenities include:
  • Free toiletries and hairdryers
  • Flat-screen TVs with cable channels
  • Heating, daily housekeeping and desks

Similar properties

Front of property

Hotel Lumen am Hauptbahnhof

  • Free WiFi
  • Breakfast available
  • Business services
  • Room service
7.0 out of 10, Good, 1,003 reviews
The price is €66
includes taxes & fees
4 Nov - 5 Nov
Hotel Lumen am Hauptbahnhof

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 20 per night)
  • Onsite parking available only on request

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 13 per person

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 40 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 13 per person
  • Nearby parking fee: EUR 20 per night (1640420 ft away)
  • In-room safe fee: EUR 5.00 per stay
  • Rollaway bed fee: EUR 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts major credit cards, debit cards and cash
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Residence am Hauptbahnhof
Hotel Residence am Hauptbahnhof Hamburg
Residence am
Residence am Hauptbahnhof
Residence am Hauptbahnhof Hamburg
Residence Hotel am Hauptbahnhof
Am Hauptbahnhof Hamburg
Hotel Residence am Hauptbahnhof Hotel
Hotel Residence am Hauptbahnhof Hamburg
Hotel Residence am Hauptbahnhof Hotel Hamburg

Frequently asked questions

Is Hotel Residence am Hauptbahnhof pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Residence am Hauptbahnhof?

As of 3 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Residence am Hauptbahnhof on 4 Nov 2025 start from €62.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Residence am Hauptbahnhof?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Residence am Hauptbahnhof?

Checkout is at 11 AM.

Where is Hotel Residence am Hauptbahnhof located?

Located in Hamburg City Center, this hotel is within 1 mi (2 km) of Museum of Arts and Crafts Hamburg and Hamburg City Hall. Miniatur Wunderland and Elbe Philharmonic Hall are also within 2 miles (3 km). South Central U-Bahn is only a 5-minute walk and North Central U-Bahn is 8 minutes.

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Hotel Residence am Hauptbahnhof Reviews

Reviews

6.6
Rating 10 - Excellent. 97 out of 882 reviews
Rating 8 - Good. 308 out of 882 reviews
Rating 6 - Okay. 290 out of 882 reviews
Rating 4 - Poor. 127 out of 882 reviews
Rating 2 - Terrible. 60 out of 882 reviews

7.4/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location when arriving by train easy access to metro.
Stayed 2 nights in Sep 2025

4/10 Poor

Klaus

Disliked: Property conditions & facilities
Very run down but nice staff
Stayed 1 night in May 2025

2/10 Terrible

Wahid

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very rude staff. They don’t have elevator till 2nd floor so be ready to take your luggage to upstairs and then find elevator from the maze. No early check in available, leave your luggage and wonder in full of Dr*g area and night time be ready for street full of prostitution hub. Will not recommend at all. And DO NOT pay for the terrible terrible Breakfast
Stayed 1 night in Aug 2025

6/10 Okay

Azrrik

Liked: Cleanliness, staff & service
The hotel is old and run down, but it's right next to the train station. The staff are super friendly. The street outside the hotel is full of broken bottles and crazy people shouting until after midnight.
Stayed 4 nights in Sep 2024

6/10 Okay

Peter

Disliked: Property conditions & facilities
The breakfast was vey poor
Stayed 3 nights in Dec 2024

8/10 Good

Waltraud

War OK
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Negative: bad neighborhood, no warm water, room had a lingering smell of cigarette smoke, no closed off storage closet or similar for luggage - it was just openly placed in the breakfast area (better to pay to leave your luggage with DB's luggage service at central station). Positive: nice staff and close to the central station.
Stayed 2 nights in Mar 2024

10/10 Excellent

boakye

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2024

6/10 Okay

Helena

Liked: Property conditions & facilities, room comfort
Nice room. Very basic. Rough area by night.
Stayed 1 night in Jun 2023

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most concerning thing was the feel of the neighborhood. I knew that it would be shady when booking near the HBh, but it and it was pretty sketching coming home at night. Lots of men lingering on the streets gawking at me and my teenage daughters.
Stayed 1 night in Jul 2024

4/10 Poor

Flemming

Liked: Cleanliness
Disliked: Property conditions & facilities

Worst place.

The street where the hotel was was slum. It was filled with homeless people and junkies. Pictures of the hotel is lying. There was no safe parking of the car. Maybe the worst street in Hamburg. The hotel should not be on hotels.com.
Stayed 2 nights in Sep 2024

4/10 Poor

Gertrude

Disliked: Cleanliness, amenities, property conditions & facilities
My cheese and egg sandwich was bitten with big holes by some unknown “animal” during the night, it was just scary and I tried not to leave my bed in the dark. Very uncomfortable and scary!
Stayed 2 nights in Apr 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Good price and friendly service that seem ti wirk 24/7. However hotel obviously requires certain upgrades at least such as glasses into a room and normal door lock. Unfortunately, it also was unlucky to be on the dangerous street with really aggressive people so it gives a strong feeling of not being safe. Every night I moved furniture to the narrow place by the entrance and set it by the door to make it mechanically unable to open from outside just to feel kind of safe.
Stayed 4 nights in Apr 2024

8/10 Good

MOISE

Sehr gut Lage und Zimmer sehr sauber und gute Zustand. Preis Leistung richtig gut. Mit hat Überrascht die Größe des Zimmer was ich bekommen habe obwohl ich ein Einzel Zimmer reserviert haben. Aber ich denke es ist weil ich spät in der Nacht angekommen bin nach ein paar Stunde gebucht zu haben. Würde empfehlen.
Stayed 1 night in Sep 2025

10/10 Excellent

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities
Gute Lage! Personal freundlich, Zimmer sauber. Für einen Kurztrip sehr zu empfehlen.
Stayed 2 nights in Sep 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gut
Stayed 1 night in Jul 2025

10/10 Excellent

Marita P

Liked: Cleanliness, staff & service
Ausnehmend nettes personal.
Stayed 10 nights in Aug 2025

8/10 Good

Ole Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will return

Very close to central railroad (Hauptbahnhof) and bus (ZOB) stations. Very clean room and breakfast included. Minor detail: linkage for valve in sink needs to be fixed.
Stayed 2 nights in Jul 2025

6/10 Okay

Stine

Liked: Cleanliness
Disliked: Property conditions & facilities

Hotel ok, område utrygt

Selve værelset var udemærket. Der var plads til os alle og rent og nydeligt. Elevatoren går fra førstesalen og er meget lille. Morgenmaden er på ingen måde pengene værd, køb hellere ved bageren overfor. Vi havde læst at hotellet nå på en gade med mange misbrugere og hjemløse, men vi var ikke forberedt på hvor meget råben, udrykning og slåskampe der ville være. Det ved utrygt at gå i gaden og vi gik den anden vej rundt for at komme til stationen. Parkeringen ligger 3 min på gå ben fra hotellet men fungere fint. Den er svær at finde første gang.
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Ikke børnevenligt

Okay hvis det er kun til overnatning men ikke mere end det. Fjernsynest virkede ikke da Stikkontakten hang ud af væggen som var den blevet rykket ud, da vi gjorde opmærksomme på det blev vi fortalt at det ville blive ordnet men det skete ikke. Kvarteret er ikke særligt børnevenligt da der er mange misbrugere og tiggere på gaden på alle tider af døgnet. Personalet på hotellet var meget venlige og flinke.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Budgethotell mycket nära Hauptbahnhof. Ingen lyx, men okej. Personalen var hjälpsam. Ligger i ett mindre trevligt område med mycket tiggare och utslagna människor på gatan.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Staff & service

Helt ok

Hotellet i sig är ok men stökigt/osäkert område.
Stayed 1 night in Jul 2025

6/10 Okay

Hanne

Liked: Cleanliness, staff & service, room comfort
Morgenmaden var lidt tynd og blev ikke fyldt op. Hotellet slidt
Stayed 1 night in Jul 2025

6/10 Okay

Henrik

Liked: Cleanliness, staff & service

God overnatning

Hvis du bare skal have overnatning og ikke forventer mere, er det fint. Der var super rent, men ikke nyt. Flinke og rare folk. Brug deres parkering 3 min derfra, det vil jeg anbefale.
Stayed 2 nights in Jun 2025

6/10 Okay

Michael

Zentral aber naja...

Nicht gerade das einladenste Hotel. Für eine Nacht okay. Strasse ist ziemlich laut, und bei geschlossenen Fenster zu Warm
Stayed 1 night in Jun 2025