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Park-Hotel Hagenbeck

4.5 star property
Guests relax in the garden or venture to nearby SchwarzLICHTviertel while attentive staff ensures comfort, racquetball courts await, and restaurant meals delight

Choose dates to view prices

Park-Hotel Hagenbeck offers a tranquil retreat near Tropen-Aquarium Hagenbeck. Guests can rejuvenate in the sauna, enjoy breakfast with garden views at Restaurant Augila, and stay connected with free in-room WiFi. Previous visitors consistently praise the helpful hotel staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is €149
includes taxes & fees
22 Mar - 23 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Double Room, 1 Double Bed, Non Smoking

Classic Double Room, 1 Double Bed, Non Smoking

Classic Double Room, 1 Double Bed, Non Smoking

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, Mobility Accessible

Deluxe Double Room, Mobility Accessible | Bathroom

Deluxe Double Room, Mobility Accessible

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

9.2 out of 10
Wonderful
(18 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Park view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Located in Eimsbuettel, a neighbourhood in Hamburg, Park-Hotel Hagenbeck is in the suburbs and near the airport. SchwarzLICHTviertel and JUMP House Hamburg are worth exploring if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Hagenbeck Zoo and Tropen-Aquarium Hagenbeck. Looking to enjoy an event or a match while in town? See what's going on at Elbe Philharmonic Hall. Spend some time exploring the area's activities, including golfing. Visit our Hamburg travel guide
Map
Hagenbeckstr. 150, Hamburg, HH, 22527

What's nearby

  • Hamburg Hagenbeck zoo in autumn
    Hagenbeck Zoo
    2 min walk - 0.2 km
  • Tropen-Aquarium Hagenbeck
    3 min walk - 0.3 km
  • JUMP House Hamburg
    4 min drive - 1.9 km
  • SchwarzLICHTviertel
    4 min drive - 1.9 km
  • University Medical Center Hamburg-Eppendorf
    7 min drive - 2.7 km

Getting around

  • Tiedemannstraße Bus stop
    3 min drive
  • Hagenbecks Tierpark U-Bahn
    4 min walk
  • Hamburg Airport (HAM)
    20 min drive

Restaurants

  • Otto‘s
    3 min drive
  • Döner Grillhaus
    17 min walk
  • Restaurant Dubrovnik Stellingen
    12 min walk
  • Heinrich Fricke Fleisch-Verkauf
    2 min drive
  • Schweinske
    19 min walk

About this property

Park-Hotel Hagenbeck

Luxury family-friendly hotel near Hagenbeck Zoo
Located close to Tropen-Aquarium Hagenbeck and SchwarzLICHTviertel, Park-Hotel Hagenbeck provides a free daily manager's reception, a terrace and a garden. For some rest and relaxation, visit the sauna. The on-site restaurant, Restaurant Augila, offers breakfast, brunch, lunch, dinner and garden views. Enjoy the gym, as well as activities such as racquetball/squash. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as dry cleaning/laundry services and a fireplace in reception.
You'll also enjoy perks such as:
  • Limo/town car service, buffet breakfast (surcharge) and self-parking (surcharge)
  • An electric car charging station, babysitting (surcharge) and coffee/tea in reception
  • A computer station, a water dispenser and a front desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 158 rooms feature comforts, such as pillow menus and laptop-compatible safes, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Highchairs, children's dinnerware and art supplies
  • Hypo-allergenic bedding and pillowtop mattresses
  • Bathrooms with rainfall showers and hairdryers
  • 47-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, separate sitting areas and LED light bulbs

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (EUR 8 per day)
  • Street parking available
  • Limo/town car service
  • Parking on site (EUR 26 per day; includes in/out privileges)
  • Extended parking on site (EUR 182 per week)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; EUR 29 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of EUR 45; reservation required

Restaurants on site

  • Baobab Bar & Café
  • Restaurant Augila

Things to do

  • Games
  • Gym
  • Racquetball/squash
  • Sauna
  • TV in common areas

Family friendly

  • Art supplies
  • Children's dinnerware
  • High chair
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 6,200 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Handrails in stairways (80 centimetre high)
  • Lift (110 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (115 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2009
  • Colonial architecture
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Elliptical machine
  • Energy-saving switches in guestrooms
  • Free weights
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Workout equipment

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 70

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 20 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls and pet-sitting services are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 49.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by bank transfer and is due within 72 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 29 for adults and from EUR 15 for children
  • Self-parking fee: EUR 26 per day (in/out privileges)
  • Extended parking fee: EUR 182 per week
  • Nearby parking fee: EUR 8 per day(1640 ft away; open 24 hours)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 70 (subject to availability)
  • Rollaway bed fee: EUR 49.0 per day
  • Hosted evening meal: EUR 45

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - DE 243316294
This property accepts credit cards and cash
Parties and events are allowed on site
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Lindner Park-Hotel Hagenbeck
Lindner Park-Hotel Hagenbeck Hamburg
Lindner Park-Hotel Hagenbeck Hotel
Lindner Park-Hotel Hagenbeck Hotel Hamburg
Lindner Park Hamburg
Lindner Park Hotel Hagenbeck
Park Hotel Hagenbeck
Park-Hotel Hagenbeck Hotel
Park-Hotel Hagenbeck Hamburg
Lindner Park Hotel Hagenbeck
Lindner Hotel Hamburg Hagenbeck
Park-Hotel Hagenbeck Hotel Hamburg
Lindner Hotel Hamburg Hagenbeck part of JdV by Hyatt

Frequently asked questions

Is Park-Hotel Hagenbeck pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 20 kg per pet. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Park-Hotel Hagenbeck?

As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at Park-Hotel Hagenbeck on 22 Mar 2026 start from €149, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Park-Hotel Hagenbeck?

Self-parking is available for EUR 26 per day. Extended parking is available for EUR 182 per week. Limited spots are available.

What time is check-in at Park-Hotel Hagenbeck?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of EUR 30 (subject to availability).

What time is check-out at Park-Hotel Hagenbeck?

Checkout is at noon. Late checkout is available for EUR 70 (subject to availability).

Where is Park-Hotel Hagenbeck located?

This family-friendly Hamburg hotel is located near the airport, within a 5-minute walk of Hagenbeck Zoo and Tropen-Aquarium Hagenbeck. SchwarzLICHTviertel and JUMP House Hamburg are also within 2 mi (3 km). Hagenbecks Tierpark U-Bahn is only a 4-minute walk and Hagendeel U-Bahn is 17 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Park-Hotel Hagenbeck Reviews

9.2

Wonderful

9.4

Cleanliness

8.4

Location

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 609 out of 1003 reviews
Rating 8 - Good. 317 out of 1003 reviews
Rating 6 - Okay. 60 out of 1003 reviews
Rating 4 - Poor. 9 out of 1003 reviews
Rating 2 - Terrible. 8 out of 1003 reviews

Reviews

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night stay

Perfect for a couple of nights for a trip to see Ed Sheeran at the Volkpark stadium. Only 15 mins drive from the airport, short taxi ride to the stadium and a 45 minute walk back. Breakfast was really good and not too busy. Would definitely recommend.
Stayed 2 nights in Jul 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the subway. Clean hotel and friendly staff. Room were good.
Stayed 1 night in Mar 2025

8/10 Good

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well presented with good restaurant facilities. Unfortunately no kettle in room.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything perfect.

Conveniently located and very nice hotel. Great service and very friendly and capable staff.
Stayed 1 night in Oct 2023

6/10 Okay

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine overall. Location is great when visiting the zoo. Breakfast is 75 euro for 2 adults and 1 kid, which is close to our monthly budget, so we skipped it and saved 40% of the bill. The EV charger was available and free, which was amazing for us. There are two chargers charging at 7kw each
Stayed 1 night in Jul 2025

10/10 Excellent

Bjarne Kofoed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELLENT STAY AND VERY FRIENDLY FOR CHILDREN

excellent stay with son grandson and grandfather very child friendly and excellent understanding for children both during dining (morning and dinner) and with play area with large stuffed bears, tigers, girafs and lions. Very fine and friendly service by all staff. exceptional place when visiting Hagenbeck Tierpark - discounts and special access A really pleasant experience and stay and we will be back
Stayed 3 nights in Nov 2024

10/10 Excellent

Martijn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind and helpful. Around the corner from the Hagenbeck Zoo and the U2 U-bahn. Hotel family room was spacious, definitely coming back.
Stayed 1 night in Aug 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Concert in Hamburg

Absolutely the most clean hotel ever.. and we go ad least +40 every year. Great parking. Front desk personnel, smiling and helpful Restaurant great
Stayed 1 night in Jul 2024

8/10 Good

Mark

Liked: Staff & service, amenities, property conditions & facilities
Was closed to public transportation.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ulrich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic place to celebrate your birthday

I celebrated my birthday with family and friends. I couldn’t have been happier with the service and attention to detail. My guests and I were just blown away
Stayed 3 nights in Aug 2023

10/10 Excellent

Lasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was awesome, just near the zoo (the zoo itself is pretty overpriced. Had way better experience way cheaper in central europe, especially in prague) and 3-4 minutes away from U-Bahn station. This let us be in the center in about 15-20 minutes pretty easily and there is a direct bus route to airport from the same place. The staff was friendly, decent breakfast, really spacy rooms with themed decorations on each floor, the kids really enjoyed staying there after a well-know chain stay in Bremen. We arrived about 30 minutes before check in time and were given the keys right away. Nespresso machine with free coffee was a good addition for the stay. Maybe a kettle additionally would be even better. Also the fridge was almost full with mini bar items, so we had to store our snacks outside it.
Stayed 4 nights in Apr 2025

10/10 Excellent

Joonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the nicest hotels I have been in in a reasonably cheap price range. Location is peaceful area outside the center with good public transportation options. Room was perfect and had nice theme, all clean and everything as should be. Reception was open 24h and the staff were super nice and helpful, immediately dealt with any requests I had. The hotel has very nice saunas on the top floor, especially the Finnish sauna which on request was heated to 90c and was as good as would expect from a big sauna in a spa like environment. They also had Biosauna and infrared sauna which I did not use. Gym on top floor was good, but was more about endurance and small/body weight trainning (View was nice with windows out from the top floor).
Stayed 3 nights in Jul 2024

10/10 Excellent

Maryam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Warm clean and tidy, friendly and helpful staff. I relly like this place.
Stayed 2 nights in Nov 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with friendly staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Will come back again!
Stayed 3 nights in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Good location for work
Stayed 2 nights in Jun 2025

8/10 Good

Marius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel - very good breakfast

Pro: -Service-minded staff -Location close to A7, convenient for a short overnight stay -Very good breakfast - Convenient parking in garage under the hotel Con: -Incredibly complicated check-in, requiring me to fill in a digital form with a lot of information I had already provided when booking -TV didn’t have Chromecast or a similar service
Stayed 1 night in Jul 2025

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parkhotel Hagenbecks

Comfy bed, new nice bathroom. Furniture a bit tired. Sunday is a day of rest for staff, no restaurant or bar open. All closed after breakfast!!!
Stayed 5 nights in Aug 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Aug 2025

10/10 Excellent

Niall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, pet-friendly, hotel. Convenient place to stay near to the motorway. We were travelling with our dog. Staff were very welcoming. There was a small charge, I think €20, for a pet-friendly room. Dogs are not allowed in the restaurant, but they can go in the bar, where you can get food and drinks. The hotel is next to a park where we could exercise our dog. Food and drinks in the bar and restaurant were very good.
Stayed 1 night in Jul 2025

10/10 Excellent

Metin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely come again.
Stayed 1 night in Sep 2024

10/10 Excellent

Stine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend!

Really Nice stay! Tim ar the reception was super welcoming and very helpfull
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to jump on the train and go to the city center. Lovely breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a very pleasant experience! Friendly staff, very nice hotel. Will come again!
Stayed 1 night in Jul 2023