Park-Hotel Hagenbeck

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Luxury
4.5 star property
9.2

Wonderful

Luxury family-friendly hotel near Hagenbeck Zoo

Located close to Tropen-Aquarium Hagenbeck and SchwarzLICHTviertel, Park-Hotel Hagenbeck provides a free daily manager's reception, a terrace and a garden. For some rest and relaxation, visit the sauna. The on-site restaurant, Restaurant Augila, offers breakfast, brunch, lunch, dinner and garden views. Enjoy the gym, as well as activities such as racquetball/squash. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as dry cleaning/laundry services and a fireplace in reception.

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is €160
includes taxes & fees
1 Nov - 2 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Double Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, a desk, and a chair. There is a balcony with a view of buildings and trees.

Classic Double Room, 1 Double Bed, Non Smoking

9.4 out of 10
Exceptional
(20 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

A hotel room with a bed, a desk, a chair, a balcony with curtains, and a window with a view of greenery.

Deluxe Double Room

9.0 out of 10
Wonderful
(18 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, Mobility Accessible

A modern bathroom with a sink, mirror, shower, and toilet.

Deluxe Double Room, Mobility Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Balcony

A wooden chair and table on a balcony with a wicker basket containing fruit.

Deluxe Double Room, Balcony

9.4 out of 10
Exceptional
(8 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

A hotel room with a bed, a desk, a chair, a sofa, and a balcony with a view of the outdoors.

Family Room

9.2 out of 10
Wonderful
(23 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Double Room

A bedroom with a sloped ceiling, a bed with a red blanket, a desk with a lamp, and a chair.

Premium Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • Park view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Located in Eimsbuettel, a neighbourhood in Hamburg, Park-Hotel Hagenbeck is in the suburbs and near the airport. SchwarzLICHTviertel and JUMP House Hamburg are worth exploring if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Hagenbeck Zoo and Tropen-Aquarium Hagenbeck. Looking to enjoy an event or a match while in town? See what's going on at Elbe Philharmonic Hall. Spend some time exploring the area's activities, including golfing. Visit our Hamburg travel guide
Map
Hagenbeckstr. 150, Hamburg, HH, 22527

What's nearby

  • A park with a Tropen Aquarium building, a pagoda, and people walking.
    Hagenbeck Zoo
    2 min walk - 0.2 km
  • Tropen-Aquarium Hagenbeck
    3 min walk - 0.3 km
  • Computer-Museum
    17 min walk - 1.5 km
  • JUMP House Hamburg
    5 min drive - 1.9 km
  • SchwarzLICHTviertel
    5 min drive - 1.9 km

Getting around

  • Tiedemannstraße Bus stop
    3 min drive
  • Hagenbecks Tierpark U-Bahn
    4 min walk
  • Hamburg Airport (HAM)
    20 min drive

Restaurants

  • Restaurant Dubrovnik Stellingen
    12 min walk
  • Restaurant am Spielplatz
    3 min walk
  • Restaurant Charmant
    10 min walk
  • Otto‘s
    3 min drive
  • Pastorale
    14 min walk

About this property

Park-Hotel Hagenbeck

  • Luxury family-friendly hotel near Hagenbeck Zoo
  • Located close to Tropen-Aquarium Hagenbeck and SchwarzLICHTviertel, Park-Hotel Hagenbeck provides a free daily manager's reception, a terrace and a garden. For some rest and relaxation, visit the sauna. The on-site restaurant, Restaurant Augila, offers breakfast, brunch, lunch, dinner and garden views. Enjoy the gym, as well as activities such as racquetball/squash. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as dry cleaning/laundry services and a fireplace in reception.
  • You'll also enjoy perks such as:
    • Limo/town car service, buffet breakfast (surcharge) and self-parking (surcharge)
    • An electric car charging station, babysitting (surcharge) and barbecues
    • Coworking spaces, 5 meeting rooms and a TV in reception
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 158 rooms feature comforts, such as pillow menus and laptop-compatible safes, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
  • More conveniences in all rooms include:
    • Highchairs, children's dinnerware and art supplies
    • Hypo-allergenic bedding and pillowtop mattresses
    • Bathrooms with rainfall showers and hairdryers
    • 47-inch flat-screen TVs with cable channels
    • Wardrobes/cupboards, separate sitting areas and fridges

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: GreenSign Hotel. For more information on what this certification requires and verifies, please visit their website.

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Frequently asked questions

Is Park-Hotel Hagenbeck pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 20 kg per pet. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Park-Hotel Hagenbeck?

As of 24 Oct 2026, prices found for a 1-night stay for 2 adults at Park-Hotel Hagenbeck on 1 Nov 2026 start from €160, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Park-Hotel Hagenbeck?

Self-parking is available for EUR 26 per day. Extended parking is available for EUR 182 per week. Limited spots are available.

What time is check-in at Park-Hotel Hagenbeck?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of EUR 30 (subject to availability).

What time is check-out at Park-Hotel Hagenbeck?

Checkout is at noon. Late checkout is available for EUR 70 (subject to availability).

Where is Park-Hotel Hagenbeck located?

This family-friendly Hamburg hotel is located near the airport, within a 5-minute walk of Hagenbeck Zoo and Tropen-Aquarium Hagenbeck. SchwarzLICHTviertel and JUMP House Hamburg are also within 2 mi (3 km). Hagenbecks Tierpark U-Bahn is only a 4-minute walk and Hagendeel U-Bahn is 17 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Park-Hotel Hagenbeck Reviews

9.2

Wonderful

9.4

Cleanliness

8.4

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 611 out of 1001 reviews
Rating 8 - Good. 310 out of 1001 reviews
Rating 6 - Okay. 59 out of 1001 reviews
Rating 4 - Poor. 12 out of 1001 reviews
Rating 2 - Terrible. 9 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We (a family of four) had a great stay at this hotel. The cleaning team was absolutely fantastic; the room was spotless. The reception and bar staff were also very friendly and welcoming. Excellent location. Highly recommended.
Stayed 5 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the subway. Clean hotel and friendly staff. Room were good.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night stay

Perfect for a couple of nights for a trip to see Ed Sheeran at the Volkpark stadium. Only 15 mins drive from the airport, short taxi ride to the stadium and a 45 minute walk back. Breakfast was really good and not too busy. Would definitely recommend.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELLENT STAY AND VERY FRIENDLY FOR CHILDREN

excellent stay with son grandson and grandfather very child friendly and excellent understanding for children both during dining (morning and dinner) and with play area with large stuffed bears, tigers, girafs and lions. Very fine and friendly service by all staff. exceptional place when visiting Hagenbeck Tierpark - discounts and special access A really pleasant experience and stay and we will be back
Stayed 3 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well presented with good restaurant facilities. Unfortunately no kettle in room.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Was closed to public transportation.
Stayed 2 nights in Sep 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine overall. Location is great when visiting the zoo. Breakfast is 75 euro for 2 adults and 1 kid, which is close to our monthly budget, so we skipped it and saved 40% of the bill. The EV charger was available and free, which was amazing for us. There are two chargers charging at 7kw each
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was awesome, just near the zoo (the zoo itself is pretty overpriced. Had way better experience way cheaper in central europe, especially in prague) and 3-4 minutes away from U-Bahn station. This let us be in the center in about 15-20 minutes pretty easily and there is a direct bus route to airport from the same place. The staff was friendly, decent breakfast, really spacy rooms with themed decorations on each floor, the kids really enjoyed staying there after a well-know chain stay in Bremen. We arrived about 30 minutes before check in time and were given the keys right away. Nespresso machine with free coffee was a good addition for the stay. Maybe a kettle additionally would be even better. Also the fridge was almost full with mini bar items, so we had to store our snacks outside it.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Helpful, friendly staff- especially Finn, a standout, especially with our kids. Proximity to public transport was a big bonus. Discounted easy access to Hagenbeck Zoo and the Tropen Aquarium was a bonus!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel we've stayed at in a long time. Great theme, friendly staff especially in the restaurant. Decent garage with chargers. Will be staying again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was impeccably clean and spacious. Breakfast featured a wide selection of dishes. The location is excellent, just a short walk from the subway. The staff were consistently helpful, friendly, and highly professional.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with friendly staff.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Friendly staff. Only two EV chargers - they could benefit from having more these days.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Warm clean and tidy, friendly and helpful staff. I relly like this place.
Stayed 2 nights in Nov 2025
Verified review

4/10 Poor

Mist Service!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Will come back again!
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good location for work
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great and stylish zoo theme
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, clean room. Elevetor was not working on 4th floor while coming down
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely come again.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel - very good breakfast

Pro: -Service-minded staff -Location close to A7, convenient for a short overnight stay -Very good breakfast - Convenient parking in garage under the hotel Con: -Incredibly complicated check-in, requiring me to fill in a digital form with a lot of information I had already provided when booking -TV didn’t have Chromecast or a similar service
Stayed 1 night in Jul 2025
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
There was no soap (all empty bottles), carpets and rooms had a drafty smell. Would not go back
Stayed 1 night in Mar 2026