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NH Collection Hamburg City
4.0 star property

Pet-friendly hotel connected to the convention centre in Hamburg-Mitte with full-service spa

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

NH Collection Hamburg City

Photo gallery for NH Collection Hamburg City

Terrace/patio
Exterior
Premium bedding, minibar, in-room safe, desk
Restaurant
Lobby

Overview of NH Collection Hamburg City

9.0

Wonderful

Popular amenities

  • Breakfast available
  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Bar

Explore the area

Feldstr. 53-58, Hamburg, HH, 20357
  • Popular LocationHamburger Dom1 min walk
  • Popular LocationHamburg Dammtor Station15 min walk
  • Popular LocationHamburg Central Station12 min drive
  • AirportHamburg (HAM)27 min drive
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Room options

Suite

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Suite (Extra Bed 2 adults + 1 child)

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 3 Single Beds

Suite (Extra Bed 3 adults)

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 3 Single Beds

Superior Room

cleanliness

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Family Room

cleanliness

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
Eco-friendly toiletries
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

Similar properties

About the area

Hamburg

Located in Hamburg-Mitte neighbourhood, NH Collection Hamburg City is connected to a shopping centre. St. Pauli Piers and Hamburg Cruise Center are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Miniatur Wunderland and Hagenbeck Zoo. Looking to enjoy an event or a game? See what's going on at Elbe Philharmonic Hall or Volksparkstadion. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Hamburger Dom - 1 min walk
  • Hamburg Messe and Congress - 9 min walk
  • Reeperbahn - 11 min walk
  • Miniatur Wunderland - 3 min drive
  • Elbe Philharmonic Hall - 4 min drive

Getting around

  • Messehallen U-Bahn - 4 min walk
  • Michaeliskirche Hamburg Station - 15 min walk
  • Hamburg Airport (HAM) - 28 min drive

Restaurants

  • September - 1 min walk
  • Das Peace - 4 min walk
  • Dulf's Burger - 2 min walk
  • Xeom - 5 min walk
  • Marend - 4 min walk

About this property

NH Collection Hamburg City

Upscale hotel located in Hamburg-Mitte
Close to Reeperbahn and St. Pauli Piers, NH Collection Hamburg City provides a rooftop terrace, a garden and dry cleaning/laundry services. Take some time to relax at the on-site spa. Be sure to enjoy light fare at the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
Other perks include:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • Express check-out, express check-in and smoke-free property
  • A 24-hour front desk, free newspapers and multilingual staff
  • Guest reviews say good things about the helpful staff
Room features
All 129 rooms boast comforts, such as premium bedding and pillow menus, in addition to perks, such as air conditioning and dressing gowns.
Extra conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • HDTVs with premium channels
  • Eco-friendly cleaning products, daily housekeeping and desks

Languages

English, French, German, Italian, Portuguese, Spanish, Turkish

Sustainability

Sustainability practices

100% renewable energy
At least 10% of profits reinvested in community and sustainability
Comprehensive food waste policy
Locally-sourced food (80% minimum)
Double-glazed windows
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 20 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends; EUR 13–32 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Full-service spa
  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • Lift

More

  • 100% renewable energy
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Built in 1995
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 35
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 35 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lb per pet)

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 13 to 32 per person
  • Self-parking fee: EUR 20 per day
  • Pet fee: EUR 35 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: EUR 35 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Hamburg NH
Nh Hamburg Altona Hotel Hamburg
Nh Hotel Hamburg
Nh Hotels Hamburg
NH Collection Hamburg City Hotel
NH Collection Hamburg City
Nh Hamburg-City Hotel Hamburg
NH Collection Hamburg City Hotel
NH Collection Hamburg City Hamburg
NH Collection Hamburg City Hotel Hamburg

Frequently asked questions

Is NH Collection Hamburg City pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 55 lb per pet. There's a fee of EUR 35 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at NH Collection Hamburg City?

As of 29 Mar 2024, prices found for a 1-night stay for 2 adults at NH Collection Hamburg City on 21 Apr 2024 start from €125.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at NH Collection Hamburg City?

Self-parking is available for EUR 20 per day.

What time is check-in at NH Collection Hamburg City?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at NH Collection Hamburg City?

Checkout is at noon. Late checkout is available for EUR 35 (subject to availability).

Where is NH Collection Hamburg City located?

Located in Hamburg-Mitte, this spa hotel is within a 15-minute walk of Hamburger Dom and Reeperbahn. St. Pauli Piers and Hamburg City Hall are also within 1 mile (2 km). Messehallen U-Bahn and Feldstrasse U-Bahn are within a 5-minute walk.

NH Collection Hamburg City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 549 out of 1003 reviews" "
Rating 8 - Good. 367 out of 1003 reviews" "
Rating 6 - Okay. 64 out of 1003 reviews" "
Rating 4 - Poor. 18 out of 1003 reviews" "
Rating 2 - Terrible. 5 out of 1003 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Timothy

Travelled with partner
Liked: Cleanliness, staff & service
I'll start off by saying, the staff here are fantastic. But cons, then pros. 1. Early check in. When I booked, I enquired about whether I could check in an hour or so earlier. They told me that I can come and ask, but if my room wasn't ready, I could drop off my bags. When I arrived, I was told "Your room is available, but we won't give you early check in unless you sign up to our Rewards program". Being accosted into signing up was an extremely uncomfortable experience. 2. Why am I paying extra for better WiFi? This is, supposedly, a 4 star hotel. If I am paying 175€ a night, I do not, at all, expect to have to PAY MORE for fast WiFi. 3. The Mini Bar prices are insane. Yes, I get it's a convenience thing. But 4€ for a bottle of beer that is 0.80€ in a store is extortionate. 4. The bar selection could use a rethink. A very very basic selection. 5. This is, as I said, supposedly a 4 star hotel. I would argue it's a 3 star. It is certainly overpriced for what it is. Pros: 1. The suites are awesome. Very big, and having multiple spaces is so nice. (But the bathroom has enough space for a bath too) 2. The staff always say hello and are awesome. They even gave me plasters for my feet when my shoes caused issues. 3. The location is close enough to Reeperbahn where you can walk to it or take a 5 minute Uber. But it's far enough away where you dont get thousands of drunk people stumbling around. Overall, returning is questionable.
Stayed 2 nights in Aug 2023

10/10 Excellent

Alejandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay with family
Stayed 1 night in Jul 2023

8/10 Good

Elizabeth

Stayed 2 nights in Jul 2023

10/10 Excellent

Kemal

Liked: Cleanliness, property conditions & facilities
-
Stayed 1 night in Jun 2023

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and service. The hotel is located in walking distance from downtown Hamburg.

10/10 Excellent

Garrett

Stayed 5 nights in Jun 2023

8/10 Good

Tahera

Business traveller
Liked: Amenities, property conditions & facilities
It is good.
Stayed 7 nights in Apr 2023

8/10 Good

Jai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Proactive staff
On the first day, there were no vegetarian options available at breakfast. However, staff were proactive and asked us for a list of possible products we would like. The vegetarian options were available for the remaining 3 days of our stay.
Stayed 4 nights in Aug 2022

10/10 Excellent

Parichard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing room size, great amenities, very good staff. However, Aircondition was not working well enough. We also suggest to give a cloth washing machines and dryer facilities for guests usage.
Stayed 7 nights in Aug 2022

10/10 Excellent

Yoav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022