Novum Hotel Alster

Pet-friendly hotel connected to the convention centre in Hamburg City Center with free breakfast

Choose dates to view prices

your current months are April, 2024 and May, 2024.
April 2024
May 2024

Novum Hotel Alster

Photo gallery for Novum Hotel Alster

Exterior detail
Exterior detail
Quadruple Room
Free daily buffet breakfast
Reception

Overview of Novum Hotel Alster

Reviews
7.6

Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Housekeeping
  • 24/7 front desk
The price is €79
Price available on 7/4/2024

Check out the area

St. Georg Straße 10, Hamburg, HH, 20099
  • Popular LocationHamburger Kunsthalle5 min walk
  • Popular LocationHamburg (ZMB-Hamburg Central Train Station)6 min walk
  • Popular LocationHamburg Central Station6 min walk
  • AirportHamburg (HAM)14 min drive
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Room options

Standard Double Room

cleanliness

Highlights

Soundproofed
Individually furnished
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

Comfort Double Room

cleanliness

Highlights

Soundproofed
Individually furnished
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

Comfort Single Room

cleanliness

Highlights

Soundproofed
Individually furnished
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

Standard Single Room

cleanliness

Highlights

Soundproofed
Individually furnished
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

Comfort Triple Room

cleanliness

Highlights

Soundproofed
Individually furnished
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

Family Room

cleanliness

Highlights

Soundproofed
Individually furnished
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
  • 29 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bed and 1 Double Sofa Bed

Quadruple Room

cleanliness

Highlights

Soundproofed
Individually furnished
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Single Room (Queensize)

cleanliness

Highlights

Soundproofed
Individually furnished
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

Double Room (Queensize)

cleanliness

Highlights

Soundproofed
Individually furnished
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Hamburg

Located in Hamburg City Center neighbourhood, Novum Hotel Alster is connected to a shopping centre. Reeperbahn and Fish Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Miniatur Wunderland and Hagenbeck Zoo. Looking to enjoy an event or a game? See what's going on at Elbe Philharmonic Hall or Volksparkstadion. Sailing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

What's nearby

  • Hamburger Kunsthalle - 5 min walk
  • Hamburg City Hall - 16 min walk
  • Miniatur Wunderland - 4 min drive
  • Elbe Philharmonic Hall - 4 min drive
  • Hamburg Cruise Center - 5 min drive

Getting around

  • Hamburg (ZMB-Hamburg Central Train Station) - 6 min walk
  • North Central U-Bahn - 7 min walk
  • Hamburg Airport (HAM) - 14 min drive

Restaurants

  • Mutterland - 3 min walk
  • Otto's Burger - 4 min walk
  • Atlantic Bar - 2 min walk
  • Dim Sum Haus Restaurant China seit 1964 authentisch chinesisch - 3 min walk
  • Restaurant Herr He - 3 min walk

About this property

Novum Hotel Alster

Hotel located in Hamburg City Center
Close to Hamburg City Hall, Novum Hotel Alster provides amenities such as a free breakfast buffet. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A vending machine, luggage storage and multilingual staff
  • A 24-hour front desk, a lift and smoke-free property
  • A front desk safe
Room features
All guest rooms are individually furnished, and include amenities, such as free WiFi, safes and sound-insulated walls.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Bathrooms with showers and hairdryers
  • Flat-screen TVs with cable channels
  • Daily housekeeping, desks and phones

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:30 AM on weekends

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 15.00
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 15.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 7.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15.00 (subject to availability)
  • Late check-out fee: EUR 15.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Novum Alster
Novum Alster Hamburg
Novum Hotel Alster
Novum Hotel Alster Hamburg
Aachener Hof Hamburg
Novum Hotel Alster Hotel
Novum Hotel Alster Hamburg
Novum Hotel Alster Hotel Hamburg

Frequently asked questions

Is Novum Hotel Alster pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Novum Hotel Alster?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at Novum Hotel Alster on 7 Apr 2024 start from €79.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Novum Hotel Alster?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of EUR 15.00 (subject to availability).

What time is check-out at Novum Hotel Alster?

Checkout is at noon. Late checkout is available for EUR 15.00 (subject to availability).

Where is Novum Hotel Alster located?

Located in Hamburg City Center, this hotel is within 1 mi (2 km) of Hamburger Kunsthalle and Hamburg City Hall. Miniatur Wunderland and Elbe Philharmonic Hall are also within 2 miles (3 km). North Central U-Bahn is 7 minutes by foot and South Central U-Bahn is 7 minutes.

Novum Hotel Alster Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 178 out of 1000 reviews" "
Rating 8 - Good. 514 out of 1000 reviews" "
Rating 6 - Okay. 228 out of 1000 reviews" "
Rating 4 - Poor. 54 out of 1000 reviews" "
Rating 2 - Terrible. 26 out of 1000 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Andrea

Travelled with family
Disliked: Amenities
We came in from a long flight and journey; approximately two days,anrrived ant 10.40 pm, only to be greeted with, we have no reservation for you. Showed the booking, then to be told there are no more rooms, but you can walk two minutes to another partner hotel. Said to the clerk, that we just paid a taxi to arrive here, coupled with the fact that it was raining and it was our first time in Germany. He made a call and said a taxi would come soon, just wait outside to flag the taxi. Taxi arrives, but refuses to take all three of us, with our three pieces of luggage. Said one of you would have to walk; with luggage;only two minutes away and proceeded to give directions. No choice at this stage but comply as all you want to do at this stage is get to your destination. Upon arrival at the other hotel, issue again with the taxi driver about payment, which had to be settled by the hotel. Not a very warm welcome to Germany. Must say though that the clerk at the partner hotel was satisfactory. Gave the basic information about room number and breakfast. NOT ONCE DID ANY MEMBER OF HOTEL STAFF OFFER ANY TYPE OF APOLOGY Actually don’t see why I have to pay for this type of service.
Stayed 1 night in Nov 2023

8/10 Good

Agripina

Stayed 12 nights in Oct 2023

8/10 Good

Katrina

Liked: Cleanliness, staff & service
I had a pretty good stay. The hotel is certainly dated - the carpet, foundation, walls and doors are old. It is quite clean despite how it looks. Bed was reasonably comfortable. Close to main train station, can be noisy at night.
Stayed 2 nights in Sep 2023

6/10 Okay

Cem

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Aug 2023

6/10 Okay

Augustin

Liked: Staff & service
Although close to the station and in walking distance from all must see places, there are some downsides. The room doors are paper thin and so the noise from the corridors is quite loud especially as lots of guests wake up and leave early.( no need for alarm clock) The breakfast room is quite small, so a bit hard to secure a seat especially if you travel alone as by the time you get a coffee someone else might have taken your chair. The food options are minimal, but enough to get you going in the morning. They could invest in a coffee machine as the filter one is way too weak.
Stayed 4 nights in Aug 2023

6/10 Okay

Venny

Liked: Cleanliness
Stayed 1 night in Jul 2023

6/10 Okay

Mrs I

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2023

8/10 Good

Aune

Stayed 2 nights in Apr 2023

10/10 Excellent

Chin-Hock

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovated from old building has charm. Family room for 5 was big & very comfortable. Includes elevator. Breakfast was quite good overall. Breads were wonderful. Scrambled eggs was done well. Other choices of meats, fruit mix, cereals and hard boiled eggs. If you opt not to have rooms cleaned, they give you vouchers for beverage.

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
Pleasant stay. I was in a top level room. It was dark and had awkward low sloped ceilings. Clean, serviceable, but not extraordinary. Convenient location near the main train station.
Stayed 2 nights in Dec 2022