Reception
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Reviews of Pierdrei Hotel HafenCity Hamburg

Pierdrei Hotel HafenCity Hamburg
Am Sandtorkai 46, Hamburg, HH

Reviews

9.4

Exceptional

Rating 10 - Excellent. 342 out of 488 reviews" "
Rating 8 - Good. 124 out of 488 reviews" "
Rating 6 - Okay. 15 out of 488 reviews" "
Rating 4 - Poor. 6 out of 488 reviews" "
Rating 2 - Terrible. 1 out of 488 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ben

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Good facilities and in an area with lots of places to eat. Very good breakfast for decent price.
Stayed 2 nights in Feb 2024

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Hamburg
Great location, interesting room designs, & helpful and friendly staff! Short walk to Miniatur Wonderland
Stayed 2 nights in Jan 2024

10/10 Excellent

John

Stayed 4 nights in Dec 2023

10/10 Excellent

Sharmeen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to the shops but not quite yet there are places to eat and shop nearby.
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Hamburg
Nice hotel in a cool area of Hamburg. Room was spacious and modern with everything you needed including bar and restaurant on site. Everything was spotless and staff were friendly and helpful. If you're out later at night be careful as the U4 finishes quite early..
Stayed 1 night in Oct 2023

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Much work has gone into the atmosphere and the details at this hotel. Was an excellent stay in all aspects.
Stayed 2 nights in Oct 2023

10/10 Excellent

Samuel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and convenient location
Stayed 2 nights in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Adam

Stayed 2 nights in May 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a most unique ( in a wonderful way) Defibed Orel. Close to the Concert Hall .. Maritime Museum & the Sea
Stayed 1 night in Apr 2023

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Lovely hotel. Friendly staff, comfy beds, quiet inside the hotel. Good location. Only downside is the busy road outside
Stayed 3 nights in Mar 2023

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice and friendly
Stayed 1 night in Feb 2023

8/10 Good

Ahmed

Business traveller, Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
very good location but poor amenities not even bottle waters in the room and no help with luggage or anything.
Stayed 1 night in Jan 2023

10/10 Excellent

Tomasz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
It was very short visit, but all went good.
Stayed 1 night in Jan 2023

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

6/10 Okay

Melissa

Travelled with family
Liked: Cleanliness
Hotel response via expedia chat is fast especially when we are trying to find our way to hotel. Hotel is 2 bus stops away from Hamberg HBF, however when travelling back to main station,, the vus stop just in front of hotel so is convenient

8/10 Good

Dmitry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting design

6/10 Okay

Yan

Stayed 1 night in Sep 2022

8/10 Good

Laith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2022

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pierdrei Hotel is a wonderful and reasonably priced place to stay in Hamburg! The staff at the front desk were unfailingly helpful and knowledgeable. The food in the bar was delicious. The room was clean and well-appointed, simple and somewhat small but everything I needed. The hotel felt very contemporary without sacrificing coziness to its cool aesthetic. The location is excellent, an easy walk to the Maritime Museum, Miniatur Wonderland, and the Elbpharmonie. Also there's an easy-to-use bus stop on Singapurstrasse right in front of the hotel, which made it easy to travel to/from the airport and train station. Highly recommend!
Stayed 3 nights in Sep 2022
Response from PIERDREI-Team on 10 Nov 2022
Dear Catherine,thank you so much for your kind words. The Team is glad you had a pleasent stay with us and enjoyed your time in Hamburg. We look forward to seeing you again soon!Best regards,your PIERDREI-Team

10/10 Excellent

Oliver

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hamburg family do
The hotel was very modern and the room well set up for young children, the bathroom was large enough with a separate toilet. Even though car parking was included and was secure we had to pay a reduced rate which was unexpected.
Stayed 2 nights in Sep 2022
Response from PIERDREI-Team on 10 Nov 2022
Dear Oliver,thank you very much for your kind feedback and the positive review.Since we only have some reserved spots in the public parking garage underneath our hotel we cannot offer free parking but try our best to keep the handling as smooth as possible.The Team is happy you enjoyed your overall stay and your time in Hamburg.We look forward to seeing you again soon.Kind regards,PIERDREI-Team

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cuteness, room being cozy at the same time ingeniously efficient in use of space Location is very good for walking down to the waterfront and close to the hub of the city
Stayed 1 night in Sep 2022
Response from PIERDREI-Team on 10 Nov 2022
Dear Jose,thank you very much for your positive feedback and the kind words.We are happy to read that you enjoyed your time with us and hope to see you again soon!Kind regards,PIERDREI-Team

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Design and location
Stayed 2 nights in Sep 2022

10/10 Excellent

CAUBY, Coconut Creek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant of this hotel must be visited. It is amazingly decorated. No shopping facilities nearby the hotel. Other item like cleanliness, attention of the staff and comfort are really fabulous.
Stayed 3 nights in Sep 2022

8/10 Good

Simeon

Stayed 3 nights in Aug 2022

8/10 Good

Niels

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
reception was had a warm welcome. the hotel is nice, room a bit small
Stayed 1 night in Aug 2022

10/10 Excellent

Hui

Stayed 1 night in Jul 2022

10/10 Excellent

Smriti, Philadelphia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

8/10 Good

Anna-Maria

Stayed 1 night in Jun 2022

10/10 Excellent

Louise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels ive ever stayed in.
Stayed 1 night in Jun 2022

8/10 Good

JEROME

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and ok location.
Stayed 2 nights in Jun 2022

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel. Staff friendly and helpful. Location excellent for seeing Hamburg. Would definitely recommend Pierdrei to fellow travellers.
Stayed 2 nights in Jun 2022

8/10 Good

Scott, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Dirk

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, individual, clean stay.
Stayed 2 nights in Sep 2021

10/10 Excellent

Jens

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021
Response from PIERDREI Team on 14 Jul 2021
Lieber Jens, vielen Dank für die schöne Bewertung Ihres Aufenthalts. Wir freuen uns, dass es Ihnen so gut bei uns gefallen hat. Kommen Sie uns doch bald wieder einmal besuchen! Viele Grüße aus der HafenCity Ihr PIERDREI Team

10/10 Excellent

Ralph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is one of the nicest hotels I stayed in this trip. Excellent value!
Stayed 2 nights in Jul 2020

10/10 Excellent

Martin, Liverpool, UK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing new building right in the centre. The restaurant and bar are really nice and cosy, especially to escutcheon cold in winter
Stayed 2 nights in Feb 2020
Response from PIERDREI Team on 24 Feb 2020
Dear Martin Thank you so much for this great review. We are happy you've liked your stay with us. Looking forward to welcoming you next time. Best regards Your PIERDREI Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from PIERDREI Team on 16 Feb 2020
Lieber Gast, vielen Dank für Ihre Wertung. Es freut uns, dass es Ihnen so gut bei uns gefallen hat. Kommen Sie uns gerne bald wieder besuchen. Viele Grüße Ihr PIERDREI Team

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from PIERDREI on 29 Dec 2019
Lieber Gast, wie wunderbar, dass Sie so einen tollen Aufenthalt bei uns hatten! Wir freuen uns sehr darüber und hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Viele Grüße Ihr PIERDREI Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from PIERDREI on 29 Dec 2019
Lieber Gast, vielen Dank für diese tolle Bewertung. Wir freuen uns, wenn Sie bald wieder unser Gast werden. Viele Grüße Ihr PIERDREI Team

10/10 Excellent

ANDREAS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles neues Hotel in der Speicherstadt
Tolles neues Hotel in der Speicherstadt, modern und funktional eingerichtet. Bus direkt vor der Tür, Einkaufsmöglichkeiten und Cafés/Restaurants gleich daneben. Sehr gute Idee: Kaffee bei der Rezeption ohne gleich das Frühstücksbüffet buchen neu müssen.
Stayed 1 night in Dec 2019

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find for my first Hamburg visit
This was my first time in Hamburg and I'm glad I found this hotel. I love the boutique feel of it and it's in a great location. Easy to get to by car and walking in/aorund Hamburg city centre was easy from the hotel.
Stayed 1 night in Dec 2019
Response from PIERDREI on 30 Dec 2019
Dear Antonio. Thank you for your lovely review. We are more than happy you enjoyed your stay with us and hope you will come back, soon. Kind wishes, Your PIERDREI team

10/10 Excellent

Anja, Berlin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good. Staff was very nice, friendly and helpful. Room was clean and bed was comfortable.
Stayed 2 nights in Nov 2019
Response from PIERDREI on 2 Dec 2019
Dear Anja. We are glad you enjoyed your stay with us and hope you come back soon. Best wishes, Your PIERDREI team

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from PIERDREI on 24 Nov 2019
Liebe Andrea, vielen Dank für Ihre Bewertung. Wir möchten uns gerne weiterentwickeln und verstehen, an welchen Stellen wir unseren Service verbessern können. Wenn Sie uns dabei helfen möchten, freuen wir uns direkt von Ihnen zu hören. Herzliche Grüße Ihr PIERDREI Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from PIERDREI on 21 Nov 2019
Hallo Anonymous, vielen Dank für Ihre herausragende Bewertung. Wir freuen uns sehr über die positive Rückmeldung und hoffen, Sie bald wieder bei uns zu begrüßen. Herzliche Grüße Ihr PIERDREI Team

10/10 Excellent

Alex, Sardinia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is new, so everything feels clean and well made. We checked in very late, and even so the staff was wery helpful and allowed us to the restaurant, were, again, the staff was kind and helpful. Now, that's a welcome! Room is what you want: clean, quiet, and modern. WiFi is perfect, speed is like fiber optics. All around, a place I will come back to, no doubt. Thank you all for a very nice stay.
Stayed 2 nights in Oct 2019
Response from PIERDREI on 7 Nov 2019
Dear Alex We appreciate time you took to write a review of your stay with us. Great to here you enjoyed it! Hope you come back soon. Best wishes your PIERDREI team

8/10 Good

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from PIERDREI on 3 Oct 2019
Hallo Emilio, danke für Ihre Bewertung. Wie schön, dass es Ihnen bei uns gefallen hat. Wenn Sie möchten, verraten Sie uns gerne persönlich wie wir unseren Service auf dem Weg zu einer 10 von 10 Punkte Bewertung ausbauen können. Freundliche Grüße Ihr PIERDREI Team

8/10 Good

Robert

Stayed 3 nights in Sep 2019

8/10 Good

Ya-Ting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
都很Ok,但是希望房間的地毯能夠清理更乾淨。
Stayed 3 nights in Apr 2024