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Reviews of Residence Inn by Marriott Hamburg Altona

Residence Inn by Marriott Hamburg Altona
Kuhnehofe 10, Hamburg

Reviews

9.2

Wonderful

Rating 10 - Excellent. 44 out of 72 reviews" "
Rating 8 - Good. 23 out of 72 reviews" "
Rating 6 - Okay. 3 out of 72 reviews" "
Rating 4 - Poor. 2 out of 72 reviews" "
Rating 2 - Terrible. 0 out of 72 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very quiet neighborhood. Grocery store is around the corner.
Stayed 4 nights in Mar 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasing stay - with excellent service given
Stayed 2 nights in Nov 2023

10/10 Excellent

Helena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place . Quiet, clean, and good customer service. Our vacation was great. I really appreciated the hospitality.
Stayed 4 nights in Oct 2023

10/10 Excellent

Fauzia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Jonas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Klasse Hotel
Stayed 1 night in Mar 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Norman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles super neu, tolles freundliches Personal. Wir kommen sehr gerne wieder.
Stayed 2 nights in Jan 2024

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All you need is there
Spacious rooms with small complete kitchen, nice bathroom and comfortable bed. Complete breakfast is included.
Stayed 1 night in Nov 2023

10/10 Excellent

Julia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein sehr nettes Personal, helfen einen weiter wenn man fragen hat, Essen sehr lecker und auch Couktailbar ist zum empfehlen allgemein dieses Hotel
Stayed 2 nights in Nov 2023

10/10 Excellent

Ute

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Kristian Tidemann

Stayed 1 night in Nov 2023

8/10 Good

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Stephan

Stayed 2 nights in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Stefanie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Top Hotel für einen Kurztrip
Stayed 2 nights in Aug 2023

8/10 Good

Carsten

Stayed 1 night in Aug 2023

10/10 Excellent

Carola

Travelled with family
Liked: Cleanliness, amenities
Sehr schön
Stayed 2 nights in Jul 2023

10/10 Excellent

Lena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rigtig fint hotel. God service. Rent og fint.
Stayed 3 nights in Jul 2023
Response from Residence Inn Hamburg Altona on 30 Jul 2023
Thank you for your kind words, we appreciate your feedback and we are glad you enjoyed your stay!

10/10 Excellent

Huanita

Stayed 1 night in Jul 2023

8/10 Good

Simon, Seftigen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Sauberes Zimmer (im zweiten Anlauf) , ruhig, guter Anschluss an ÖV.

8/10 Good

Markus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Preis-/Leistung passt
Stayed 2 nights in Jul 2023

10/10 Excellent

Klaus

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Alle Mitarbeiter waren sehr Nett und zuvorkommend
Stayed 2 nights in Jul 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023

10/10 Excellent

Mareike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Sehr nettes Personal, schöne Zimmer, gute Lage, vielfältiges Frühstück
Stayed 1 night in May 2023

10/10 Excellent

Kathrin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Daumen hoch
Stayed 2 nights in Apr 2023

4/10 Poor

Carsten

Stayed 1 night in Apr 2023

6/10 Okay

Karsten

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freischalten derZimmerkarte funktionierte nicht, so das wir nachts nicht in das Hotel kamen 🙈 Störung mitten in der Nacht, weil Personal nachschauen musste ob Zimmer belegt ist. Geht gar nicht 😞
Stayed 2 nights in Apr 2023

10/10 Excellent

Julia

Stayed 1 night in Apr 2023

8/10 Good

Ove Søgaard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Carsten

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gut ausgestattetes Familenzimmer, sauber modern eingerichtet. Nettes Personal sehr engagiert waren schon vor der bezugszeit da konnten das Zimmer schon früher beziehen super. Gerne wieder.
Stayed 1 night in Apr 2023

10/10 Excellent

Ina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Modern praktisch gemütlich
Stayed 2 nights in Mar 2023

10/10 Excellent

Kasper

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Lene Strøm

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

6/10 Okay

Fatma

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Den Fernseher mit dem Handy zu verbinden war nicht möglich, direkt die Rezeption gefragt ob man helfen könnte, die Dame sagte am Telefon, dass es ein generelles Problem von dem Hotel Residence Inn als auch von Moxy sei und mich ohne weitere Hilfe/weitere Möglichkeiten stehen gelassen. Zum Check IN sind wir ins Hotel Residence Inn gegangen, leider war niemand vor Ort und wir mussten rüber zum Hotel Moxy, nach meinem Empfinden total umständlich.

10/10 Excellent

Ralf

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Da das Hotel relativ nah an der neuen Flora liegt, konnte man das Event auch zu Fuß gut erreichen
Stayed 1 night in Jan 2023

10/10 Excellent

Michaela

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Es ist alles da, was man braucht, die Leute sind freundlich und hilfsbereit.

10/10 Excellent

Henrik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Okay stay with a couple of negative things
Chosen based on the reviews and that it was modern. + Surprisingly nice cosy breakfast (bacon would have been 'icing on the cake') + Modern apartments with big roomy safe for the 15" laptop + Okay small gym with a good spinning bike, a tower and weights + Could use the coffee-machine at the restaurant all day (for free) + Well-received when checking in - Noisier than expected. Could hear everything from the hall (including crying babies at 7.00) - We were facing the street (2nd floor) and even with the new windows closed we could hear cars etc. from the street - No chance to opt out of cleaning with a sign on the door (the last day we were woken up at 7.00 by the cleaning guy...)
Stayed 2 nights in Oct 2022

10/10 Excellent

Rune Blaabjerg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

8/10 Good

Dimitry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goed verblijf.
Stayed 4 nights in Aug 2022

10/10 Excellent

Saskia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundlich und sauber
Stayed 1 night in Jul 2022

10/10 Excellent

Carmen

Liked: Cleanliness, property conditions & facilities, room comfort
Frühstücksbüffet negativ, Zimmer sehr gut
Comfort Zimmer war super! Sehr modern gestaltete Dusche. Die Kochnische war gut durchdacht gewesen. Das Doppelbett war gemütlich, allerdings wären einzelne Bettdecken besser gewesen. Man sollte mehr Mitarbeiter einstellen, damit der Empfangsservice immer besetzt bleibt. Die Dame half beim Aufräumen des Frühstückbüffets mit und konnte nicht immer sofort erkennen, wenn jemand an der Empfangstheke stand. Die Milch für das Müsli war leider vergammelt gewesen, was am warmen Wetter gelegen haben könnte. Trotzdem waren wir sehr zufrieden mit dem Zimmer.
Stayed 1 night in Jun 2022

8/10 Good

Marco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gute Ausstattung, saubere und schöne Zimmer, modernes und grünes Ambiente. Beim Frühstück ist der Service leider etwas langsam, aber es schmeckt sehr gut!
Stayed 2 nights in May 2022

10/10 Excellent

Helle

Stayed 1 night in May 2022

10/10 Excellent

The-Kiet

Stayed 1 night in May 2022

10/10 Excellent

Nina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel, sehr sauber, modern eingerichtet, geräumiges Zimmer und freundliches Personal. Parkhaus.
Stayed 1 night in May 2022

10/10 Excellent

Rainer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

Caroline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2022