Standard Room, 2 Double Beds, Non Smoking
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Reviews of Econo Lodge Hammond

2 out of 5
Econo Lodge Hammond
408 Westin Oaks Dr, Building A, Hammond, LA

Reviews

6.6
Rating 10 - Excellent. 98 out of 381 reviews" "
Rating 8 - Good. 85 out of 381 reviews" "
Rating 6 - Okay. 81 out of 381 reviews" "
Rating 4 - Poor. 45 out of 381 reviews" "
Rating 2 - Terrible. 72 out of 381 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Roberta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was great
Stayed 1 night in Apr 2024
Response from Management on 1 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Eloy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Management on 1 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Burk

Stayed 5 nights in Feb 2024
Response from Management on 20 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4/10 Poor

Leonard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This room was not good. Floors dirty with stepped on gum in a couple places. Faucets almost off. Barely any cold water in bathroom sink,Smell throughout the halls. Nats around. Will not go back!
Stayed 1 night in Feb 2024
Response from Management on 8 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I have addressed this issue with the General Manager. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

Alise, BATON ROUGE

Stayed 1 night in Jan 2024
Response from Management on 2 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Management on 15 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Benito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Management on 13 Jan 2024
Thank you for taking the time to leave a 10-star review! We're thrilled to hear that you had an enjoyable experience and appreciate your feedback. We hope to have the opportunity to welcome you back in the future. We appreciate your business!

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Management on 13 Jan 2024
Thank you for taking the time to leave a 10-star review! We're thrilled to hear that you had an enjoyable experience and appreciate your feedback. We hope to have the opportunity to welcome you back in the future. We appreciate your business!

6/10 Okay

Mary

Travelled with group
Good overnight hotel.
I was extremely disappointed in the no breakfast. I booked the room for a little more as it was advertised to be included. I would have like a hook on bath door to hang a towel or my pajamas. We also were given a room by the elevator which banged most of the night. They were no where near full capacity. The service, location and cleanliness were outstanding.
Stayed 1 night in Dec 2023
Response from Management on 8 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I have addressed this issue with the General Manager. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lady at the front desk was very friendly. She remembered checking us in and checked on our comfort and happiness with the property when she saw us again. The rooms were very clean and in great condition. We really had a great stay. When you travel with little ones a comfortable room and friendly staff means so much.
Stayed 1 night in Dec 2023
Response from Management on 29 Dec 2023
Thank you for taking the time to leave a 10-star review! We're thrilled to hear that you had an enjoyable experience and appreciate your feedback. We hope to have the opportunity to welcome you back in the future. We appreciate your business!

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Management on 29 Dec 2023
Thank you for taking the time to leave a 10-star review! We're thrilled to hear that you had an enjoyable experience and appreciate your feedback. We hope to have the opportunity to welcome you back in the future. We appreciate your business!

6/10 Okay

Jason

Stayed 2 nights in Dec 2023
Response from Management on 3 Jan 2024
Thank you for taking the time to leave a review! We're thrilled to hear that you had an enjoyable experience and appreciate your feedback. We hope to have the opportunity to welcome you back in the future. We appreciate your business!

4/10 Poor

Mandi

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
I wasn’t expecting too much since the price was so low but I thought it would be better than it was. The rooms were very small and not clean. The bathroom smelled like mildew and the drain for the shower was clogged so the tub filled up when taking a shower. The halls smelled like a mixture of a bunch of restaurants and it was loud. Overall pretty disappointing but I guess you get what you pay for.
Stayed 2 nights in Nov 2023
Response from Management on 29 Dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I have addressed this issue with the General Manager. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 Okay

Suzanna

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Management on 17 Oct 2023
Thank you for taking the time to leave a 6-star review! We're thrilled to hear that you had an enjoyable experience and appreciate your feedback. We hope to have the opportunity to welcome you back in the future. We appreciate your business!

10/10 Excellent

Audrey

Liked: Cleanliness, property conditions & facilities, room comfort
Friendly,Good Service And Room Was Clean Like Always
Stayed 3 nights in Sep 2023
Response from Management on 14 Sept 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Andrew

Liked: Staff & service
Stayed 1 night in Sep 2023
Response from Management on 11 Sept 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Management on 5 Sept 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Audrey

Stayed 1 night in Sep 2023
Response from Management on 5 Sept 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Stephanie

Stayed 1 night in Jul 2023
Response from Management on 5 Sept 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Management on 21 Jul 2023
Whitney, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Management on 28 Jun 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 Okay

Sherrie

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The stay
Shelly is a wonderful worker and she should be promoted ,had to put that out there first. But we were greeted by roaches, the bed was supposed to be king and it was full, no night stand on both sides so in convenient. Our plans is never to go back.
Stayed 2 nights in Jun 2023
Response from Management on 19 Jun 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I have addressed this issue with the General Manager. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 Terrible

Enjoli

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The tub was dirty and AC not working in first room. Second room they moved me to tv didn’t work and shower curtain had mildew on it. We didn’t sleep at all because we were Soo uncomfortable and had nowhere else to go. The worst ever.
Stayed 2 nights in May 2023
Response from Management on 24 May 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I have addressed this issue with the General Manager. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

Ylanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Management on 16 May 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Kathy

Travelled with group
Liked: Staff & service
Good for the price
The elevator needed vacuuming and our room was very nice but whoever stayed before us has a pet and there was pet hair in the floor but after we brought it to the front desk attention, it was taken care.
Stayed 1 night in Apr 2023
Response from Management on 12 May 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

terry, Jonesboro

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Wish they served breakfast.
Stayed 1 night in Mar 2023
Response from Management on 20 Mar 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 Terrible

Jennifer

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This room had a strong disinfectant smell that gave me a headache. No coffee maker or anything in kitchenette. Parking behind building with5 guys out back smoking. Didn’t feel safe. Did get to move car. Floor dirty. Not mopped. This was 100.00 nite but front desk comped 45.00. We moved to another motel the next morning.
Stayed 3 nights in Feb 2023
Response from Management on 14 Feb 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I have addressed this issue with the General Manager. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel first time i ever stayed in a hotel with a stove in the room very nice. I plan to book again soon.
Stayed 2 nights in Jan 2023
Response from Management on 30 Jan 2023
hank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Management on 25 Jan 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Lonn

Stayed 1 night in Jan 2023
Response from Management on 27 Nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Garry, Caseyvile

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice for econo one of tge best
Stayed 1 night in Dec 2022
Response from Management on 31 Dec 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4/10 Poor

Taiwan

Travelled with family
Disliked: Property conditions & facilities, room comfort
You pay for what you get. Spend a little more next
There was breakfast advertised in the listing before booking and also signage on the walls of the hotel however, there is no continental breakfast available... The room smelled like old mold or mildew causing my family to feel ill. We left a day early from this establishment and went elsewhere. Some things in the room did not work. The air did not get cold although we kept the gauge on 66. staff was nice but kindof unprofessional though.
Stayed 4 nights in Nov 2022
Response from Management on 28 Nov 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I have addressed this issue with the General Manager. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 Okay

KENNETH

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Beds weren't very comfortable IMO.
Stayed 2 nights in Nov 2022

6/10 Okay

Stephanie

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Management on 17 Oct 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 Okay

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a decent place. Lights in the room are inconvenient. Either too much light or not enough.
Stayed 4 nights in Sep 2022
Response from Management on 26 Sept 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 Poor

Vivian

Travelled with family
Disliked: Property conditions & facilities
Primeaux
There were 2 small roaches. 1 on each bed. Room not real clean. Manager very nice
Stayed 1 night in Sep 2022
Response from Management on 18 Sept 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I have addressed this issue with the General Manager. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here a couple of times when I’m in the area and as usual, it does not disappoint.
Stayed 4 nights in Jul 2022
Response from Management on 15 Sept 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

4/10 Poor

kevin

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad smell
The room, elevator, hallway and the hotel smell bad. The parking lot nasty. I never been in a hotel where you have to bring your use towels to the front desk to get new ones. I stayed two days and never did see anyone in house keeping. This was the first and last time staying at any econo lodge
Stayed 2 nights in Aug 2022
Response from Management on 16 Aug 2022
Dear Kevin, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from The Econo Lodge Hammond Team on 10 Aug 2022
We're glad you enjoyed your stay! Thank you for choosing us and we hope to see you again soon.

8/10 Good

Sonya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied
Friendly desk associates, helpful and friendly with my dog.
Stayed 5 nights in Apr 2022
Response from The Econo Lodge Hammond Team on 10 Aug 2022
We're glad you enjoyed your stay! Thank you for choosing us and we hope to see you again soon.

10/10 Excellent

Abelardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff.
Stayed 1 night in May 2022

6/10 Okay

Melissa

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Apr 2022

6/10 Okay

frank

Disliked: Cleanliness, room comfort
Stayed 4 nights in Apr 2022

10/10 Excellent

Jackie

Stayed 1 night in Apr 2022

2/10 Terrible

Clifford

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roach motel
Cockroaches everywhere in room and bed. You have been warned!!!
Stayed 4 nights in Apr 2022

4/10 Poor

Deborah

Travelled with family
Disliked: Room comfort
Stayed 1 night in Mar 2022

8/10 Good

Alan

Stayed 1 night in Mar 2022

6/10 Okay

Roy

Stayed 7 nights in Mar 2022

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The girl at the front desk was polite and friendly. Room was clean comfortable. We had a noisy upstairs neighbor but that doesn’t take away from the fact that the hotel was what we needed and more.
Stayed 1 night in Mar 2022