Hanalei Pier

Room was old, but cleane.

We had a great stay. Overall, the resort is great: lots of fun daily activities, the bell and valet teams are friendly, the drinks at the Driftwood bar are excellent, our room is clean, the hallways are kept clean, the grounds are kept neat. The pool staff are always around to make sure everything is put away, umbrellas are opened/closed, lounge chairs are in order. The hotel is under construction and despite the quirky "journey" it took to get to our room on the 2nd floor in building 1 (take the elevator to the third floor, take a right to find the other set of elevators to take to the 2nd floor to find the room), you don't really notice any dust or noise. The housekeeping staff is great and kept our room clean even though we didn't ask for a daily refresh. The Naupaka Terrace staff are friendly and professional but the food is ok. Love that the hotel is close to the airport. I'd stay here again and definitely recommend this resort.

Room smelled of mildew.