Hancock Hotels

"Checking in was very pleasant and I was very happy that they had coffee for 24/7 ! The place was very clean. The room was very comfortable and I was happy. I had the big bathroom… only thing was we got up late because of the heavy drinking the night before and by 945 they started cleaning up already the breakfast area I felt kind of uncomfortable and they were very cold towards us "

"Room was comfortable- beds were exceptionally comfortable. Good choice of on site restaurants."

"Spotless. Friendly staff"

"Very clean and staff Very friendly "

"I needed an inexpensive hotel, for my 85 year old mom, 17lb housecat, and myself due to my girlfriends mothers death. When i walkeed through th door the lady at the desk was as nice as she could be and helpful. Then when we walked in the room, mom was the first in she said "WOW THIS BATHROOM IS IMMACULATE!" cat, and myself were noticing the rest of the room and it was spotlless! Everyone was so nice and very welcoming!"

"Everything was clean in the room, but it was very hot to sleep in (the thermostat was set at 70 degrees when we walked in). We turned the heat off, thinking that would help, but then turned on the A/C and set it at 68, but it remained hot - too hot to sleep. I told the front desk and they said that the 3rd floor is hot. I will remember to request a lower floor next time. All staff are very nice, helpful, and pleasant. Breakfast is a bonus! I wish the pancake machine was working! Its my favorite breakfast item at Holiday Inn Express."

"Nice staff, clean, pleasant stay."

"Great customer service. "

"Front desk is awesome. Room is fine. No issues. Breakfast surprised me. It was great. It was like someone made it (homemade) and packaged it. Bacon, sausage, chz omelet, cakes and pastries. No complaints at all. I messed up my suit shirt and the lady at the front desk got me and ironing board and iron...set it up right there and we chatted while i did it. I'll stay there again."