Hancock Hotels

"The room was clean and bedding fresh. Breakfast was very good and so was the coffee. Loved the waffles. Also, we want to leave a special note about Ann, front desk person, who was very kind and helped us with our TV problems and fixed it quickly, even while we had a storm going thru. Also, she made a recommendation for a restaurant when we asked and that also turned out great. Thank you ANN!!!"

"Easy and convenient from highway. Standard amenities but was perfect for a comfortable nights sleep and back on the road first thing in the morning. "

"The room and the building in general are in terrible condition and the staff make little effort to keep tbe building clean. For our room in particular, our TV didn't work the entire time we stayed and the front desk tried to fix then said they would have someone out ASAP to look at it. Nobody ever did show up. Smoke detector was covered in trash bag, handle on the window was completely broken off and left on the window sill, the outlet plate covers were almost all broken, one of the sinks was broken, there were splashes of an unknown liquid dried to the walls and the main door, no way to lock the door, the pool is closed permanently, despite there being signage advertising the pool, stains all over the carpet/towels/ceiling/ walls, numerous burn marks throughout the room on walls and carpets, huge hairball left in the drain of the bathtub, etc. Staff was very rude anytime we politely tried to bring up our concerns or ask for help in fixing things. Breakfast on day 1, the guy told us they did not serve waffles anymore even though the waffle maker was still on the counter, so your only options were cold cereal, toast or bagels. You could also have a yogurt. Day 2 with breakfast, there was a different person at the front desk and they had the waffle maker set up and going as well as the stuff to make the waffles. We stayed here about 2 years ago and had a great experience, so that is why we chose to go back, but we will not be returning. This place was absolutely terrible. "

"Everything was available and convenient, the host was a very friendly and lovely. "

"We had a great stay in Atlantic! While it may have been the only option, it didn’t feel like a compromise. The rooms were clean and comfortable, and the manager, Jay, was extremely kind and helpful. We felt well taken care of and would stay again!"

"Check-in went very smooth. I really appreciated no carpet in our room. It was clean and prepared for us. The outside of the building could use a "facelift." The heater in our room was quite noisy. It kept the room at a comfortable temperature though. The bed was comfortable. Overall we are satisfied with our stay. Thank you."

"Clean large room with kitchenette. Pet friendly with fee. Quiet location. They offer breakfast but left before breakfast."

"Thank you for sharing your lovely home with us."

"Traveling with medical alert service animals can often times present unique difficulties for access and cleanliness, but not this trip! We were able to enjoy smooth, simple check-in, quick response from property management and all the little extras (extensive grounds for free play outside, fresh fruit & muffins!) to make our stay one that will be a frequent flier booking. "