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"The staff was very friendly and competent, Angela the lady at the reception was very delicate and kind, good level of English, she sent me a small birthday cake to the room, it was great! Thanks for everything. "

"Out standing "

"My husband and I had such an incredible stay at the Lotus Boutique hotel during our honeymoon! The team surprised us with a lovely gift in our room, and the room itself was so comfortable and beautiful. And the staff was just the friendliest."

"I had an amazing time at this hotel. I would like to especially think Susan and Daria for making her stay so special. The hotel was in a perfect location, had a great amenities, and delicious food. I will be staying here again the next time that I visit Hanoi. "

"Fantastic hotel, really big room and good amenities. The staff were very helpful and so attentive. They also assisted with arranging a tour. I would highly recommend staying at this hotel. "

"Best hotel in Hanoi Old quarter"

"I view this hotel as a Beautiful Boutique Hotel that is in a wonderful location. I have stayed here before and I will stay here again!!! They are in the process of making some renovations, that are only going to enhance my future visits!!!! I checked in late, which was handled well. I like everything about this hotel, but the thing I like the most is the STAFF - everyone always willing to help and they do it with a SMILE!!!!! I will be returning to this hotel in a couple weeks before I return to America. This is a hidden GEM!!!!!"

"Great property "

"Hotel was great! Oasis in the middle of a very bustling, crazy and tough city! Room was great, pool was good. But all in the city so everything was a bit small (I'm 6"4 and was with my family...maybe we were too big : )... Really liked Sophie, she saw to all of our needs, but all of the staff were great and keen to help!"