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20 Hotel and Apartment

3.5 star property
Art Deco hotel with 24-hour front desk and restaurant

Choose dates to view prices

Just steps from Hoan Kiem Lake, 20 Hotel and Apartment offers a tranquil garden, comfortable terrace, in-room WiFi, practical laundry services, and a friendly bar. Guests consistently praise the staff and their positive experiences.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Superior Double or Twin Room

1 bedroom, premium bedding, free minibar items, in-room safe

Superior Double or Twin Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Separate bedroom
Blackout curtains
Bidet
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
Premium bedding
Bidet
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, City View

Junior Suite, City View

Junior Suite, City View

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
Premium bedding
Bidet
  • 38 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Double Room, Balcony

Junior Double Room, Balcony

Junior Double Room, Balcony

Highlights

Balcony
Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Separate bedroom
Blackout curtains
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Separate bedroom
Blackout curtains
Bidet
  • 45 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Room

Royal Room

Royal Room

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Separate bedroom
Blackout curtains
Bidet
  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed

View all photos for Family Double Room, 1 Bedroom, City View

Family Double Room, 1 Bedroom, City View

Family Double Room, 1 Bedroom, City View

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Pillow menu
Premium bedding
Separate bedroom
Blackout curtains
Bidet
  • 46 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Double Or Twin Room With City View

1 bedroom, premium bedding, free minibar items, in-room safe

Deluxe Double Or Twin Room With City View

  • Sleeps 2

View all photos for Junior Suite With Balcony

1 bedroom, premium bedding, free minibar items, in-room safe

Junior Suite With Balcony

  • Sleeps 2

Superior Double Or Twin Room

  • Sleeps 2

Junior Suite

  • Sleeps 2

Deluxe Family Room

  • Sleeps 3

View all photos for Queen Suite

1 bedroom, premium bedding, free minibar items, in-room safe

Queen Suite

  • Sleeps 2

Royal Room

  • Sleeps 3

View all photos for Family Double Room

Lobby

Family Double Room

  • Sleeps 4

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Front of property

The Dahlia Hotel & Apartments

Long Bien
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
7.2 out of 10, Good, 9 reviews
The price is €21
includes taxes & fees
9 Nov - 10 Nov
The Dahlia Hotel & Apartments
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About the area

Map
93A Doi Can, Ba Dinh, Hanoi, 100000

What's nearby

  • Ho Chi Minh Mausoleum - 8 min walk - 0.7 km
  • West Lake - 12 min walk - 1.0 km
  • St. Joseph's Cathedral of Hanoi - 3 min drive - 2.3 km
  • Hoan Kiem Lake - 4 min drive - 2.6 km
  • Hanoi Old Town Night Market - 4 min drive - 2.6 km

Getting around

  • Hanoi Railway Station - 8 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 35 min drive

Restaurants

  • ‪Sóng Sánh Café - ‬4 min walk
  • ‪Tào phớ & sữa đậu nành - ‬3 min walk
  • ‪Bông Biêng - ‬1 min walk
  • ‪Uni BBQ - ‬1 min walk
  • ‪Bánh xèo Dì Út - ‬1 min walk

About this property

20 Hotel and Apartment

Hotel near Ho Chi Minh Mausoleum
At 20 Hotel and Apartment, you can look forward to a terrace, a garden and dry cleaning/laundry services. Stay connected with free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities, such as a bar and a restaurant.
You'll also enjoy perks such as:
  • A round-trip airport shuttle (surcharge), express check-out and a front desk safe
  • A 24-hour front desk, tour/ticket information and concierge services
  • A banquet hall and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 57 rooms have comforts, such as premium bedding and pillow menus, in addition to perks, such as air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and bidets
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, daily housekeeping and desks

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  • Dryer
  • Free WiFi
  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Onsite motorcycle parking only

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • 1 building
  • 12 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shared bathroom (in-room sink)
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 300000.0 per day.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: VND 500000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: VND 200000 (one-way), (from 1 to 17 years old)
  • Late check-out fee: 50 per cent of room rate (subject to availability)
  • Rollaway bed fee: VND 300000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

20 Hotel Apartment
20 Hotel and Apartment Hotel
20 Hotel and Apartment Hanoi
20 Hotel and Apartment Hotel Hanoi

Frequently asked questions

Is 20 Hotel and Apartment pet-friendly?

No, pets are not allowed at this property.

How much is parking at 20 Hotel and Apartment?

Motorbike parking only.

What time is check-in at 20 Hotel and Apartment?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at 20 Hotel and Apartment?

Checkout is at noon. Late check-out is available for a 50% fee (subject to availability).

Does 20 Hotel and Apartment provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 500000 per vehicle applies.

Where is 20 Hotel and Apartment located?

Located in Ba Dinh, this hotel is within a 15-minute walk of Ho Chi Minh Museum and Ho Chi Minh Mausoleum. Hoan Kiem Lake is 1.8 mi (2.9 km) away. Hanoi Railway Station is 28 minutes by foot.

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20 Hotel and Apartment Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 31 out of 56 reviews
Rating 8 - Good. 17 out of 56 reviews
Rating 6 - Okay. 6 out of 56 reviews
Rating 4 - Poor. 2 out of 56 reviews
Rating 2 - Terrible. 0 out of 56 reviews

8.4/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Niklas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel with amazing service

We had a lovely stay at this hotel. The whole hotel is clean and the rooms are very comfortable. But the best thing is the lovely staff giving excellent service and making sure you get the best out of Hanoi!
Stayed 6 nights in Feb 2025

8/10 Good

Sunderam

Liked: Cleanliness, staff & service, amenities
Amazing property good staff. Fantastic hospitality
Stayed 2 nights in Aug 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, room comfort

Hotel 20

Rooms are comfortable but a little tired. Breakfast is buffet style, it's not a huge choice but is certainly adequate. The location is very good, 10 minutes walk to Ho Chi Minh Mausoleum and about 25 minutes to the Opera House.
Stayed 8 nights in Mar 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, room comfort

Very friendly

Very friendly staff at the hotel.
Stayed 3 nights in Jun 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Was comfortable and clean
Stayed 4 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gem in Hanoi!

Very friendly staff with a nice, modern cafe on the first floor. Clean, quiet room with great amenities!
Stayed 4 nights in Sep 2022

10/10 Excellent

Wong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
big bed, nice
Stayed 13 nights in May 2024

6/10 Okay

Gillian

Liked: Cleanliness, staff & service, room comfort

Hotel matches the price tag

A bit out dated and not a great breakfast buffet in terms of variety or quality but the staff are really friendly and helpful and the room was spacious for the price. Reasonable value for money but the location was a bit inconvenient to the main area of Old Quarter. Although, it did allow us to discover local gems in the outer skirts.
Stayed 4 nights in Mar 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not great

In need fo some TLC. More of a backpackers hostel than a hotel. But the staff were wonderful and did their best under the circumstances.
Stayed 3 nights in Mar 2025

6/10 Okay

Raihan Binti

Disliked: Cleanliness, property conditions & facilities, room comfort
It was just okay.
Stayed 1 night in Nov 2024

6/10 Okay

Jonas

Liked: Staff & service
The accommodation is centrally located. The staff is really very nice. All in all, the hotel and the rooms are quite worn out and not always particularly clean. It is functional and absolutely fine for 2–3 nights. The included breakfast is sufficient for a good start to the day. The gym you see in the pictures no longer exists. Only the old, discarded equipment remains on the rooftop.
Stayed 3 nights in Mar 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1
Stayed 5 nights in Feb 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not good

Very friendly and kind staff but the hotel is run down. The location wasn't great, king bed (2 twin beds together) not comfortable at all, every time I took a shower the water would go all over the bathroom floor and the AC would not blow cold... Strong cigarette smell inside the room during my 2 night stay and the gym has no equipment. Would not go back or recommend
Stayed 2 nights in Mar 2023

10/10 Excellent

Kazue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
質問したら丁寧に教えてくれたし、ツアーを申し込んだら手配してくれタクシーも手配してくれた。 ホテル周辺も散策したが危なさを感じることもなかった。 朝食バイキングも毎日メニューが変わったし、美味しくいただきました。 よかったです。
Stayed 4 nights in Feb 2025

8/10 Good

HIROKO

Liked: Cleanliness, staff & service
ハノイ滞在にはいつも利用してます。温かい湯のシャワー時間が短いのが気になった。
Stayed 4 nights in Feb 2025

8/10 Good

Sam

Liked: Cleanliness, staff & service, amenities
shower bathroom leaks water everywhere
Stayed 1 night in Mar 2025

8/10 Good

Gerald, Kern Che

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great area if you’re looking to explore the west side of Hanoi. While it’s slightly away from the Old Quarter, this area offers plenty of food options and is relatively close to Lotte West Lake.
Stayed 5 nights in Feb 2025

10/10 Excellent

chun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地理位置很好，可以步行到几乎所有博物馆。很舒适的房间。特别是服务员，友善热情。免费早餐也很丰富。
Stayed 1 night in Feb 2025

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bel hôtel avec un super personnel !

Bel accueil dans cet hôtel chaleureux. Le jeune homme a l'accueil parle même français ! Le personnel a vraiment été très sympathique et arrangeant. Jolie chambre au 8eme étage, de quoi admirer les lumières du soir. Il y a même quelques petits trucs à manger à disposition si vous arrivez tard (pas très chers). Et le bonus est clairement le petit déjeuner. Un plat chaud cuisiné sur demande et un beau buffet sucré, salé, chaud et froid. Merci beaucoup ! Nous avons vraiment passé un bon moment !
Stayed 2 nights in Jan 2025

10/10 Excellent

Lily Hue

hot water in the shower not very long
Stayed 3 nights in Dec 2024

10/10 Excellent

Lily Hue

the buffet
Stayed 2 nights in Dec 2024

10/10 Excellent

ilker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yardımsever Resepsiyonistler.

Özellikle resepsiyon da görevli genç arkadaşlar çok nazik ve yardımseverlerdi. Her isteğimiz için yoğun çaba sarfettiker.
Stayed 1 night in Nov 2024

8/10 Good

JEONGHEE

Liked: Staff & service, room comfort

친절한 직원분들께 감사드립니다

친절한 직원들 덕분에 즐겁게 지냈습니다. 메뉴가 단촐한 조식도 잘 즐겼습니다.그리고 아주 넓은 방으로 업그레이드 해주셨어요. TV 채널도 아주 다양해서 방에 있을 때 무료하지 않았어요.모든 것 감사합니다.
Stayed 2 nights in Nov 2024

8/10 Good

Jonny

Hotel OK

Hotel razoável para quem quer ficar poucos dias em uma boa localização em Hanoi. A limpeza e demora no atendimento na recepção são 2 coisas que precisam ser melhoradas.
Stayed 3 nights in Oct 2024

8/10 Good

Kush

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasent stay

Close to shops and friendly staff
Stayed 2 nights in Oct 2024