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Aurora Oriental Hotel

4.5 star property

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A short walk from Hoan Kiem Lake and Hanoi Old Town Night Market, Aurora Oriental Hotel provides a free breakfast buffet, a free daily manager's reception and dry cleaning/laundry services. Treat yourself to a massage at Shiki Onsen - Spa, the on-site spa. In addition to a fireplace in reception and a bar, guests can connect to free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices).

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Double Room, City View

Minibar, in-room safe, individually decorated, desk

Junior Double Room, City View

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Double Room, Lake View

Street view

Junior Double Room, Lake View

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Double Room, 1 King Bed, City View

Luxury Double Room, 1 King Bed, City View

Luxury Double Room, 1 King Bed, City View

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Double Room, 2 Bedrooms, City View

Family Double Room, 2 Bedrooms, City View | City view

Family Double Room, 2 Bedrooms, City View

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Family Double Room, 2 Bedrooms, Lake View

Family Double Room, 2 Bedrooms, Lake View | Lake view

Family Double Room, 2 Bedrooms, Lake View

  • Lake view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Signature Double Room, Lake View

Signature Double Room, Lake View

Signature Double Room, Lake View

  • Lake view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Located in Hanoi, Aurora Oriental Hotel is in the city centre. Hanoi Old Town Night Market and Lotte Center Hanoi are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Food Street Tong Duy Tan and Goethe-Institut Hanoi are also worth visiting. Visit our Hanoi travel guide
Map
Ly Thai To str, No 26, Hanoi, 11007

What's nearby

  • A traditional temple with a dragon roof, surrounded by lush greenery and a calm lake.
    Hoan Kiem Lake
    3 min walk - 0.3 km
  • A stage with performers in costumes, a water feature, and a dark background.
    Thang Long Water Puppet Theatre
    5 min walk - 0.5 km
  • A night scene with a red-lit bridge over a calm lake, surrounded by trees and illuminated structures.
    Hanoi Old Town Night Market
    7 min walk - 0.6 km
  • A classical building with white columns and yellow accents, featuring ornate decorations and a balcony with a balustrade.
    Hanoi Opera House
    10 min walk - 0.9 km
  • The Old Quarter Gallery
    5 min walk - 0.5 km

Getting around

  • Hanoi Long Bien Station
    9 min drive
  • Hanoi (HAN-Noi Bai Intl.)
    41 min drive

Restaurants

  • Bự Bánh Mì
    1 min walk
  • Hải Sản Tươi Sống
    2 min walk
  • Authentic Hotel
    1 min walk
  • Hoa 10 giờ Floral & Book Café
    5 min walk
  • Bún Ngan
    5 min walk

About this property

Aurora Oriental Hotel

  • Luxury hotel near Hoan Kiem Lake
  • Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi are located near Aurora Oriental Hotel, which provides a free breakfast buffet, a free daily manager's reception and dry cleaning/laundry services. Indulge in a massage at Shiki Onsen - Spa, the on-site spa. Free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a fireplace in reception and a bar.
  • You'll also enjoy perks such as:
    • An indoor pool
    • A round-trip airport shuttle (surcharge), a front desk safe and a lift
    • A 24-hour front desk, concierge services and luggage storage
    • Local meal delivery service and tour/ticket information
  • Room features
  • All 52 individually decorated rooms offer comforts, such as fireplaces and pillow menus, in addition to thoughtful touches, such as air conditioning and bathrobes.
  • More conveniences in all rooms include:
    • Rainfall showers, bidets and baths or showers
    • Smart TVs with digital channels
    • Wardrobes/cupboards, electric kettles and heating

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Hanoi Splendid Premium Hotel
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  • Breakfast included
  • Spa
  • Free Wi-Fi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • Full-service spa
  • Indoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Tour and ticket assistance
  • Turndown service

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (150 centimetre wide door)
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Fireplace
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 31 March 2026 to 1 January 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: VND 500000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: VND 500000 (one-way), (from 15 to 16 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does Aurora Oriental Hotel have a pool?

Yes, this property has an indoor pool.

Is Aurora Oriental Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Aurora Oriental Hotel?

This property doesn't offer parking.

What time is check-in at Aurora Oriental Hotel?

Check-in start time: 2:00 PM; check-in end time: 11:30 AM. Late check-in is available during limited hours.

What time is check-out at Aurora Oriental Hotel?

Checkout is at noon.

Does Aurora Oriental Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 500000 per vehicle applies.

Where is Aurora Oriental Hotel located?

Located in Old Quarter, this luxury hotel is within a 5-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake. Hanoi Old Town Night Market and Hanoi Opera House are also within 10 minutes. Hanoi Railway Station is 27 minutes by foot.

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Reviews

Aurora Oriental Hotel Reviews

9.2

Wonderful

9.6

Cleanliness

8.6

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 42 out of 56 reviews
Rating 8 - Good. 6 out of 56 reviews
Rating 6 - Okay. 6 out of 56 reviews
Rating 4 - Poor. 2 out of 56 reviews
Rating 2 - Terrible. 0 out of 56 reviews

Reviews

Verified

8/10 Good

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff lovely breakfast great
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

david

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel and staff. Highlight of our trip.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, value, rooms, and excellent & helpful staff.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place super central
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were exceptionally lovely, very knowledgeable and helpful at all times.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Simon Mathew

Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly and helpful staff
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities
Quiet inside, no fitness center. Very good breakfast, staff were very professional, helpful, and pleasant
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Jackson

Liked: Cleanliness, amenities, property conditions & facilities
I’d give more than 5 if I could! The staff went above and beyond - I left my jacket at a hair salon and the hotel staff called the salon and arranged it to be brought back to the hotel before our flight (all within 15 minutes). Aside from the amazing staff, the family rooms were a perfect blend of privacy and closeness. The rooms were well cleaned and maintained. Will definitely book again when we revisit Hanoi
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Madeleine

Liked: Staff & service, amenities, property conditions & facilities
Lovely staff, great location. Centrally located. Nice outlook and new rooms
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Our room was great, it was very clean, and nicely decorated. The staff were amazing... so helpful and friendly and easy to communicate with . This hotel is in such a great spot, very close to lake and busy market streets but is quieter and easier to get to than many others .
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Aara

Liked: Cleanliness, amenities, property conditions & facilities
This is the ideal location for exploring Ha Noi . The staff was very accommodating.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

vinay

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff and really beautiful rooms and facilities. Top place! Local restaurant and relax facilities are fantastic
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Zhirou

Liked: Cleanliness, amenities, property conditions & facilities
Newly built hotel and it was a comfortable stay! Amenities were available and the location’s near the lake.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a great fit for me. Its right by everything and mean everything. I would recommend this hotel to family and friends. The markets, the lake, the red bridge and restaurants all within walking distance. I will be booking here again.
Stayed 4 nights in Sep 2025
Verified

4/10 Poor

natalie

Disliked: Property conditions & facilities
Room is outdated, bathroom with glass walls can be seen through, no privacy, and I had two rooms as family unit. shower with tub it was hard to use. The hotel is over rated, as 4 and 1/2 stars. Breakfast was not good. Need more selection. Staff were excellent and helpful.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and committed staff, all well speaking english. The hotel is in shortest walking distance to the lake and lots of shops and restaurants, but quiet for sleeping at night. Bathrooms are clean and well equipped. Breakfast was lovely.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

DE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it Loved it Loved it!

The staff was absolutely the best, they went above and beyond on every detail, WE LOVED staying at this hotel, rooms were spacious, everything was new and squeaky clean, the breakfast food was top notch, and again, the staff... OMG they were all so lovely and attentive. I would recommend this place for ever!
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best bed we have ever slept in and we have travelled the world. Back door leads straight onto the lake, big thank you to the young concierge for showing us. Pool and jacuzzi in basement a great plus. This is a new hotel with exceptional young staff, nothing was to much. Planning on returning next April with sons, can’t wait to return.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were quite accommodating. The location is minutes away from where you want to be. The facilities are beautiful and the accents and details in the lobby are tasteful. I liked the paintings. Very fun. Good vibes. Staff speaks English.
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Rebekah

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This hotel will be demolished next month, in January 2026. The government used Imminent Domain to take over a section of Lakeside property to create a community area. So, it doesn't really matter what I think about this hotel. It was a good place to stay in a variety of ways, but the deal breaker for me was that they refused to give my travel partner and I two room keys. Therefore, every time we went out separately, one of us had to be escorted back to our 10th floor room. The bedroom door of the suite locked when closed and required a key to open, then would beep madly every time it opened. That's disturbing to the person sleeping in the other room. And I got locked out one time in my towel and had to call the desk for help. The shower was utterly translucent. It was supposed to be slightly fogged, but once wet, there was no privacy at all. The toilet was the usual glass walls, also. Why do we want our throne on display? The breakfast was mediocre, the dinner was just plain bad. I think the pho broth was plain water! The staff was excellent. The location was great!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Mor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel !!
Stayed 1 night in Sep 2025
Verified

6/10 Okay

ohoud

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Interior and furniture are very basic people are friendly
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Johan

Liked: Amenities
Fantastic service and rooms- just opened
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely newly renovated hotel.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Nov 2025