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CWD Hotel

3.5 star property
Travelers find a peaceful retreat at this Hanoi hotel where mornings start with a hearty breakfast and afternoons include poolside relaxation

Choose dates to view prices

CWD Hotel offers a family-friendly stay near Hoan Kiem Lake in central Hanoi. Guests enjoy a breakfast buffet, indoor pool, and visits to the nearby Ho Chi Minh Mausoleum. Amenities include free self parking, supervised childcare, and staff assistance with luggage storage.

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is €51
includes taxes & fees
2 Aug - 3 Aug

Room options

View all photos for Deluxe Twin Room

A hotel room with a large bed, a desk, a chair, and a wardrobe.

Deluxe Twin Room

  • City view
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Suite

A hotel room with a large bed, a desk with a TV, a chair, a small table with flowers, and a window with curtains.

Suite

  • City view
  • 49 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Minibar, desk, rollaway beds, free WiFi

Superior Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Room

Minibar, desk, rollaway beds, free WiFi

Deluxe Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Apartment Non smoking

Minibar, desk, rollaway beds, free WiFi

Apartment Non smoking

  • Sleeps 2
  • Free Wi-Fi

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About the area

Tay Ho, a neighbourhood in Hanoi, is home to CWD Hotel. Lotte Center Hanoi and Hanoi Old Town Night Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Travelling with kids? Consider Hanoi Botanical Garden, or check out an event or a game at My Dinh National Stadium. Visit our Hanoi travel guide
Map
20 Thuy Khue Street, Tay Ho District, Hanoi, 10000

What's nearby

  • A pagoda, a body of water, and a flag.
    West Lake
    2 min walk - 0.2 km
  • A person sitting on a staircase in a lush, green area with a colorful flag hanging above.
    Hanoi Botanical Garden
    2 min walk - 0.2 km
  • A traditional temple interior with a central altar, wooden pillars, and a tiled roof.
    Ho Chi Minh Museum
    13 min walk - 1.2 km
  • A large building with columns, surrounded by well-maintained gardens and trees.
    Ho Chi Minh Mausoleum
    17 min walk - 1.4 km
  • A large monument with a red flag, surrounded by green lawns and people walking.
    Ba Dinh Square
    17 min walk - 1.4 km

Getting around

  • Hanoi Long Bien Station
    7 min drive
  • Hanoi (HAN-Noi Bai Intl.)
    33 min drive

Restaurants

  • Bún Chả Ngọc Xuân
    4 min walk
  • Simple Kafe
    3 min walk
  • L'amant Coffee & Teahouse
    3 min walk
  • Họ Vũ Quán
    6 min walk
  • The Locals
    7 min walk

About this property

CWD Hotel

  • Family-friendly hotel near West Lake
  • Near Ho Chi Minh Mausoleum, CWD Hotel provides a free breakfast buffet, a terrace and a garden. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • An indoor pool
    • Free self-parking
    • A round-trip airport shuttle (surcharge), supervised childcare (surcharge) and meeting rooms
    • A TV in reception, luggage storage and a porter/bellboy
  • Room features
  • All 98 rooms feature comforts such as fireplaces and air conditioning, as well as perks such as free WiFi and minibars.
  • Extra amenities include:
    • Bathrooms with baths and free toiletries
    • Balconies, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room washing machine/dryer
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • 12 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Fireplace
  • Phone
  • Washing machine/dryer

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 250000.00 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: VND 450000 per vehicle (one way)
  • Rollaway bed fee: VND 250000.00 per night
  • Facilities fee: VND 250000 per person, per night and includes use of: swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not permitted at this property

Frequently asked questions

Does CWD Hotel have a pool?

Yes, this property has an indoor pool.

Is CWD Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at CWD Hotel?

Self-parking is free at this property.

What time is check-in at CWD Hotel?

Check-in start time: 2 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at CWD Hotel?

Checkout is at noon.

Does CWD Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 450000 per vehicle applies.

Where is CWD Hotel located?

This family-friendly Hanoi hotel is located in Tay Ho, within 1 mi (2 km) of Hanoi Botanical Garden, West Lake and Ho Chi Minh Mausoleum. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

CWD Hotel Reviews

6.2

6.4

Cleanliness

6.4

Location

6.0

Staff & service

5.6

Property conditions & facilities
Rating 10 - Excellent. 3 out of 26 reviews
Rating 8 - Good. 5 out of 26 reviews
Rating 6 - Okay. 10 out of 26 reviews
Rating 4 - Poor. 6 out of 26 reviews
Rating 2 - Terrible. 2 out of 26 reviews

Reviews

Verified

8/10 Good

Christine

Liked: Staff & service
The hotel staff service was very good,property itself needs a lot of maintenance,having said that we enjoyed our stay,language was a barrier,but we survived with google translate.
Stayed 13 nights in Aug 2024
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's not good! Low Cost effectiveness.

It's not good! Low Cost effectiveness. High Cost, Old Facility, Poor Food, But Good View, Not Good Wifi Speed
Stayed 4 nights in Jun 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Suite room is quite spacious but sofa must be cleaned. Breakfast is so poor that I usually go to buncha restaurant near the hotel even though I was given breakfast vouchers.
Stayed 4 nights in Jun 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service
エクスペディア情報と違いがありすぎです
Stayed 4 nights in Mar 2019
Verified

6/10 Okay

JJP

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Chose this hotel because it was in the quiet area of West Lake. The rooms are very nice - but the breakfast was poor in terms of both choice and quality. They paid little regard to customer service and even could not supply a street map!. It could be a fabulous hotel - the management needs a good 'shake up' and staff should be trained!!
Stayed 2 nights in Oct 2018
Verified

6/10 Okay

PANG

Disliked: Property conditions & facilities

A hotel near the lake

The lake view from my room was excellent, Walking along the side of the lake whether in the day or night is refreshing. However, the walkways are not condusive as access to the lake from the hotel especially with the heavy traffic.
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A splendid hotel

The service was wonderful and the staff was splendid. While it was a little far from the main area of Hanoi, it was right by a wonderful lake lined with all sorts of cafes and delicious delights.
Stayed 2 nights in Dec 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
It's a government center for development and support of women in Vietname (or something like that) The rooms need refurbishment as of 2017 but comfortable enough, very big and good views from the balcony to the lake.
Stayed 1 night in Apr 2017
Verified

4/10 Poor

KWAN JIK

별로 추천하고싶지않음 환대, 전날에 콜택시 예약 제시간오지 않음 사후관리 조치 미흡
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities

お勧めできないホテル

要望したベットタイプが違い、フロントに申し入れたが言葉が通じず我慢した。 朝の食事も、品数・量が少なく８時過ぎに行くと無いものがあった。 ２度目の利用はない。
Verified

6/10 Okay

Untold

Disliked: Property conditions & facilities, room comfort

Basic Hotel with OK rating

The hotel look really old, the room is overall OK. Good Point 1. They have balcony with nice sea view 2. Facilities/hotel room are clean. 3. The hotel staff is approachable and will assist you if you need anything. Bad Point 1. The queen bed is really stiff and hard there is no cushion at all, you can feel every bed spring on the bed when you turn/move in bed. 2. The WiFi is unstable and slow, which is really frustrating. 3. The breakfast entitled buffet is daily repeated. I gave a 3/5 star rating for this hotel, I think it can improve better.
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

寝るだけと割り切るなら良いんじゃないですか。

Wifiがオープンなので時間によっては遅すぎて使い物にならない。あるはずのランドリー設備がない。客層が悪すぎ。掃除が適当で、使われた歯ブラシが普通においてあったり、朝食がショボすぎたり、フロントスタッフが英語を話せなかったり、お湯が出なかったり、建物は大きくても(古いです)、中身がスカスカって印象です。 ビジネスに使うと後悔すると思います。寝るだけと割り切って、格安で予約できれば使うホテルだと思います。
Verified

6/10 Okay

Michiel

Disliked: Cleanliness, property conditions & facilities

Value for money for experienced Hanoi visitors

stayed here with my wife for a few days. the location is a bit out of the city centre so not too convenient if you want to stroll around and visit the city (have to take taxi). hotel is quite outdated and basic, with mold on the walls on places. big rooms, quite hard beds, simple breakfast and seems more tailored to local/domestic tourists. but the views (especially from the higher floors) are very nice. friendly and supportive staff
Verified

8/10 Good

Verified traveller

Liked: Staff & service

値段相当でも他に比べれば満足

ホテル自体は古いですが、部屋も広く、西湖も見れて、値段の割に満足できました。ただ、今回泊まった部屋は、バスルームの変な臭いが部屋にこもりましたが、締切ることで対応できました。同じエリアの同レベルのホテルではいい方だと思います。
Verified

4/10 Poor

Li Kieng

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Should not be classified as Hotel

Nice view of lake, that's all. Good air con. Have to walk 300 m to get food, if hungry, but only during the day. I arrived late, nothing to eat, not even in the hotel. Maps have to be purchased. If big tour group stays in hotel, breakfast will be a nightmare. No seats, no food. The staff do not replenish fast enough. Not recommended unless you have no choice.
Verified

8/10 Good

JUNSIK

Liked: Room comfort

만족

갸격에 비하면 만족 위치도 좋았고요
Verified

10/10 Excellent

Pai-Hua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
交通不太方便！
Verified

10/10 Excellent

IVAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

不错的酒店

环境不错，窗外面就是西湖，视野开阔。 如果去机场，打的士25万盾可到。 二百来块，性价比很高。 前台帅哥会说中文，清洁的阿姨也有会说中文的。
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

great view at great price

great view West Lake at bargain rates. Wifi a bit slow, but easy to connect multiple units. Steamy hot water with good pressure. spacious room. Breakfast was okay, coffee black & thick as oil, but good.
Verified

6/10 Okay

chieu minh

Liked: Cleanliness

không đến nỗi tệ

cảnh quan khá đẹp và yên tĩnh về đêm, có view xuống TÂY HỒ thông qua ban công. túm lại cảnh quan đẹp
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel avec un bon rapport qualité/prix

L'hotel est un peu excentré (à moins de 2km du centre ville). Il est spacieux. Notre chambre donnait sur le lac Ho Tay, la vue était magnifique. La chambre était confortable. Nous regrettons que la piscine de l'hotel soit payante et l'accueil de l'hôtel pourrait être amélioré (sourire, meilleur anglais, accueil enthousiaste) mais globalement c'était agréable.
Verified

2/10 Terrible

Miss MK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

정말 오래된 호텔

곰팡이...........벗겨진 시멘트 벽......여자분들은 가지 마세요. 전 밤늦게 가서 잠만자고 아침일찍 떠나서 저렴한 호텔을 찾아서 간거긴 하지만....정말 싫었어요. 삐그덕거리는 스프링 침대....ㅎㅎㅎㅎ글고 호텔스탓컴에서 예약하믄 바우처를 안주는데..보통 호텔에서 미리 예약리스트 가지고 있어서 바로 확인해주는데..여기서는 눈을 똥그랗게 뜨고 쳐다보더라구요...ㅋㅋㅋ 한 20분 실랑이 하고 설명하고...영어도 못해요. 노!!!
Verified

6/10 Okay

YUKA

Stayed 2 nights in Mar 2025
Verified

6/10 Okay

Richard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024
Verified

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Sep 2019