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Camel City Hotel

2.5 star property
Embrace Hanoi's ancient traditions and modern comforts at this welcoming hotel, ideal for lakeside relaxation or cycling in the Old Quarter.

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In the heart of Hanoi, Camel City Hotel offers a warm welcome with dry cleaning services and a business center. Unwind at the restaurant or explore nearby O Quan Chuong and Dong Xuan Market with bike rentals. With in-room WiFi, express check-in, luggage storage, guests praise this hotel’s attentive staff.

Reviews

7.0 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping

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About this property

Camel City Hotel

  • Hotel near Hoan Kiem Lake
  • Near Hanoi Old Town Night Market, Camel City Hotel provides dry cleaning/laundry services, a business centre and a restaurant. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
    • Bike hire, a round-trip airport shuttle (surcharge) and express check-out
    • Express check-in, luggage storage and a lift
    • A vending machine, a 24-hour front desk and concierge services
  • Room features
  • All rooms are individually furnished, and boast comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
  • Other amenities include:
    • Bidets, free toiletries and hairdryers
    • 32-inch LCD TVs with cable channels
    • Electric kettles, daily housekeeping and phones

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Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: VND 399997 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway beds are available for an additional fee
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Frequently asked questions

Is Camel City Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Camel City Hotel?

This property doesn't offer parking.

What time is check-in at Camel City Hotel?

Check-in begins at 2:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Camel City Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Camel City Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 399997 per vehicle applies.

Where is Camel City Hotel located?

Located in Old Quarter, this hotel is within a 10-minute walk of Quan Chuong Gate, Hoan Kiem Lake and Hanoi Old Town Night Market. Dong Xuan Market and Ta Hien Street are also within 5 minutes. Hanoi Long Bien Station is 6 minutes by foot and Hanoi Railway Station is 27 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.0

Good

8.0

Cleanliness

8.0

Amenities

8.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 1 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

Reviews

Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy on the front desk was very helpful, but he could smile just a little more
Stayed 3 nights in Aug 2022
Verified

4/10 Poor

Samantha

Liked: Staff & service
The hotel has changed hands since we booked and paid, the booking hadn’t been passed on so we were moved to another hotel, which was not at the standard we’d expected or paid for. Reception was apologetic and helpful but the place we were put up in was really poor
Stayed 2 nights in Mar 2023