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Grand Cititel Hanoi Hotel & Spa

4.0 star property
Upscale hotel, walk to Hoan Kiem Lake

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Grand Cititel Hanoi Hotel & Spa

Exterior
Breakfast, lunch and dinner served
Lobby
Superior Double Room | Bathroom
Gym
Reviews
9.6

Exceptional

Popular amenities

  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • Housekeeping
    HousekeepingHousekeeping
  • Air conditioning
    Air conditioningAir conditioning
  • Laundry
    LaundryLaundry
  • 24/7 front desk
    24/7 front desk24/7 front desk

Check-in time

2:00 PM

Check-out time

12:00 PM

Explore the area

Map
13B Tong Dan, Hoan Kiem District, Hanoi
  • Popular LocationHanoi Opera House5 min walk
  • Popular LocationHoan Kiem Lake8 min walk
  • Popular LocationHanoi Old Town Night Market15 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)23 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

The hotel is in a quiet area, not too many motorbikes, however it only takes a few minutes to get to beer street, Night ...
Shayne Lao
Jun 11, 2024
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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite City View Room

Suite City View Room

Suite City View Room

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Room

Grand Deluxe Room

Grand Deluxe Room

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 22 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Suite Twin Room

Suite Twin Room

Suite Twin Room

  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

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About the area

Hanoi

Grand Cititel Hanoi Hotel & Spa is located in Old Quarter, a neighbourhood in Hanoi, and is in the entertainment district and near the boardwalk. Hanoi Opera House and Thang Long Water Puppet Theatre are cultural highlights, and some of the area's notable landmarks include O Quan Chuong and Ho Chi Minh Mausoleum. Hanoi Botanical Garden and Thu Le Park are also worth visiting.
Visit our Hanoi travel guideOpens in a new window

What's nearby

  • Hanoi Opera House - 5 min walk
  • Hoan Kiem Lake - 8 min walk
  • Thang Long Water Puppet Theatre - 10 min walk
  • Hanoi Old Town Night Market - 15 min walk
  • St. Joseph's Cathedral of Hanoi - 17 min walk

Getting around

  • Hanoi Long Bien Station - 2 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive

Restaurants

  • ‪Thai Holdings Tông Đản - ‬1 min walk
  • ‪Cafe Muối - ‬1 min walk
  • ‪Mom's Juice Bar số 5 ngô quyền - ‬2 min walk
  • ‪Thưởng Trà - ‬2 min walk
  • ‪Vạn Hoa Chuơng Duơng Độ - ‬5 min walk

About this property

Grand Cititel Hanoi Hotel & Spa

Upscale hotel near Hoan Kiem Lake
Hanoi Opera House and Thang Long Water Puppet Theatre are located near Grand Cititel Hanoi Hotel & Spa, which provides dry cleaning/laundry services, a bar and a business centre. The on-site restaurant, The Shii Kitchen, offers breakfast, lunch and dinner. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A front desk safe, a reception hall and luggage storage
  • A porter/bellboy, concierge services and a lift
  • Meeting rooms, multilingual staff and tour/ticket information
Room features
All 98 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as perks such as free WiFi and desk chairs.
Extra amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with hydromassage showers and designer toiletries
  • 43-inch flat-screen TVs with cable channels
  • Daily housekeeping, desks and desk chairs

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Shii Kitchen

Family friendly

  • Dining table
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Dining table
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 600000.0 per day.

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: VND 600000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Grand Cititel Hotel
Grand Cititel Hanoi
Grand Cititel
Cititel Hanoi & Spa Hanoi
Grand Cititel Hanoi Hotel
Grand Cititel Hanoi Hotel Spa
Grand Cititel Hanoi Hotel & Spa Hotel
Grand Cititel Hanoi Hotel & Spa Hanoi
Grand Cititel Hanoi Hotel & Spa Hotel Hanoi

Frequently asked questions

Is Grand Cititel Hanoi Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Grand Cititel Hanoi Hotel & Spa?

As of 18 Jun 2024, prices found for a 1-night stay for 2 adults at Grand Cititel Hanoi Hotel & Spa on 26 Jun 2024 start from €41.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Grand Cititel Hanoi Hotel & Spa?

Grand Cititel Hanoi Hotel & Spa doesn't offer parking.

What time is check-in at Grand Cititel Hanoi Hotel & Spa?

Check-in begins at 2 PM. After-hours check-in is not available.

What time is check-out at Grand Cititel Hanoi Hotel & Spa?

Checkout is at noon.

Where is Grand Cititel Hanoi Hotel & Spa located?

Located in Old Quarter, this hotel is within a 5-minute walk of Vietnam Revolution Museum and Hanoi Opera House. Hoan Kiem Lake and Thang Long Water Puppet Theatre are also within 10 minutes. Hanoi Long Bien Station is 22 minutes by foot and Hanoi Railway Station is 28 minutes.

Grand Cititel Hanoi Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 197 out of 225 reviews" "
Rating 8 - Good. 17 out of 225 reviews" "
Rating 6 - Okay. 6 out of 225 reviews" "
Rating 4 - Poor. 2 out of 225 reviews" "
Rating 2 - Terrible. 3 out of 225 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shayne Lao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a quiet area, not too many motorbikes, however it only takes a few minutes to get to beer street, Night Market and with a taxi, going to Ho Chi Minh Museum is also very simple. Staff are polite and always ready to help. Wifi speed is very fast. I will definitely choose this hotel if I have the opportunity to come back to Hanoi.
Stayed 1 night in May 2024

10/10 Excellent

Shayne Lao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel, all rooms are non-smoking, air conditioning and tv work well. The staff is friendly and speaks very good English and can help you book bus tickets.
Stayed 1 night in May 2024

10/10 Excellent

Louis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel gave me comfort, a large bed and soft pillows, ensuring a restful night’s sleep. The bathroom maintained impeccable cleanliness. The spacious breakfast restaurant provided ample room for a relaxed experience, with an impressive variety of breakfast options to choose from. The staff are friendly and cheerful, this is a good choice for a vacation in Hanoi Old Quarter.
Stayed 1 night in May 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfy, personnel friendly, very good breakfast
Stayed 1 night in May 2024

10/10 Excellent

Bina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was the perfect starting point for our adventure-filled vacation! The knowledgeable staff helped us plan exciting activities and provided tips on exploring the area. The hotel offered free bike rentals which made exploring a breeze. The comfortable room provided a relaxing haven after a day of exploring. This hotel is a must-stay for adventurous travelers!
Stayed 1 night in May 2024

10/10 Excellent

Bina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Craft your perfect adventure in the Old Quarter! This hotel catered to all types of travelers. The knowledgeable staff helped us plan personalized itineraries, suggesting hidden temples, fascinating museums, and exciting day trips. The hotel offered motorbike rentals and bicycle tours, making exploring the Old Quarter a breeze. Our comfortable room served as a home base for our adventures. This hotel is perfect for those seeking an authentic and personalized experience in the heart of the Old Quarter!
Stayed 1 night in May 2024

10/10 Excellent

Bina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stepping back in time! Nestled within the bustling Old Quarter, this hotel offered a charming escape. Despite the lively streets outside, the room provided a peaceful haven. The staff was incredibly friendly and knowledgeable about the area, recommending hidden gems and local specialties. We enjoyed exploring the vibrant streets and nearby markets after relaxing breakfasts.A perfect stay for experiencing the Old Quarter!
Stayed 1 night in May 2024

10/10 Excellent

Bina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tucked away on a quiet street, this hotel surprised us with its charm and comfort. The staff was incredibly friendly and helpful, making us feel right at home. The room was clean and cozy. We loved relaxing in the room with breathtaking city views. This hidden gem is perfect for a peaceful escape!
Stayed 1 night in May 2024

10/10 Excellent

Bina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel orchestrated an unforgettable journey for us. The service was a symphony of attentiveness and genuine hospitality. The staff went above and beyond to ensure our stay was flawless, from receptionist to housekeeping.
Stayed 1 night in May 2024