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Hanoi Eastern Gate Hostel

2.0 star property
Hostel with a 24-hour front desk, a short walk to Hanoi Old Town Night Market

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Hanoi Eastern Gate Hostel places visitors in the heart of Old Town's energy. Guests can enjoy a massage, local breakfast, and bike rentals to explore the city. The property features a restaurant, bar, and hair salon, with multilingual staff ready to assist with any needs.

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

Bed in 4-bed Mixed Dorm

Highlights

Soundproofed
Air conditioning
Electric kettle
Daily housekeeping
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Bed in 8-bed Mixed Dorm

Bed in 8-bed Mixed Dorm

Bed in 8-bed Mixed Dorm

Highlights

Soundproofed
Air conditioning
Electric kettle
Daily housekeeping
  • 30 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Bed in 10-bed Mixed Dorm

Soundproofing, iron/ironing board, free WiFi

Bed in 10-bed Mixed Dorm

Highlights

Soundproofed
Air conditioning
2 bathrooms
Electric kettle
Daily housekeeping
  • 50 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Bed in 6-bed Female Dorm

Bed in 6-bed Female Dorm

Bed in 6-bed Female Dorm

Highlights

Soundproofed
Air conditioning
Electric kettle
Daily housekeeping
  • 25 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

Basic Quadruple Room, 4 Bedrooms

Highlights

Soundproofed
Air conditioning
Electric kettle
Daily housekeeping
  • 30 sq m
  • Sleeps 1
  • 2 Twin Bunk Beds

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom

Double Room, Private Bathroom

Highlights

Soundproofed
Air conditioning
Private bathroom
Electric kettle
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Bunk Bed in Mixed Dormitory

Bunk Bed in Mixed Dormitory

Bunk Bed in Mixed Dormitory

Highlights

Soundproofed
Air conditioning
2 bathrooms
Electric kettle
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bunk Bed

Bunk Bed in Female Dormitory

Highlights

Soundproofed
Air conditioning
Electric kettle
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed
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About the area

Map
22 Cua Dong, Hang Ma, Hanoi

Getting around

  • Hanoi Long Bien Station - 10 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 39 min drive

About this property

Hanoi Eastern Gate Hostel

Hostel near Hoan Kiem Lake
Located close to Hanoi Old Town Night Market and Dong Xuan Market, Hanoi Eastern Gate Hostel provides a hair salon, dry cleaning/laundry services and a bar. Treat yourself to a massage or other spa services. The on-site restaurant offers breakfast, lunch and dinner. Guests can connect to free in-room WiFi.
Other perks at this hostel include:
  • Local cuisine breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • Luggage storage, a 24-hour front desk and ATM/banking services
  • A front desk safe, multilingual staff and barbecues
Room features
All guest rooms at Hanoi Eastern Gate Hostel feature perks, such as 24-hour room service and air conditioning, as well as amenities, such as free WiFi and sound-insulated walls.
Other amenities include:
  • Showers and free toiletries
  • Electric kettles and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily local cuisine breakfast available 6:00 AM to noon for a fee: VND 25,000 for adults and VND 25,000 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill

Spa

  • Massage

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for local cuisine breakfast: from approximately VND 25000 for adults and from VND 25000 for children
  • Airport shuttle fee: VND 350000 per vehicle (one-way)
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Property is also known as

Backpacker Suite Hostel
Hanoi Backpacker Suite
Backpacker Suite
Hanoi Backpacker Suite Hostel
Hanoi Eastern Gate Hostel Hanoi
Hanoi Eastern Gate Hostel Hostel/Backpacker accommodation
Hanoi Eastern Gate Hostel Hostel/Backpacker accommodation Hanoi

Frequently asked questions

Is Hanoi Eastern Gate Hostel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hanoi Eastern Gate Hostel?

Hanoi Eastern Gate Hostel doesn't offer parking.

What time is check-in at Hanoi Eastern Gate Hostel?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at Hanoi Eastern Gate Hostel?

Checkout is at noon.

Does Hanoi Eastern Gate Hostel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 350000 per vehicle applies.

Where is Hanoi Eastern Gate Hostel located?

Located in Hoan Kiem, this hostel is within a 10-minute walk of Hang Ma Street, Hanoi Old Town Night Market and Dong Xuan Market. Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi are also within 15 minutes. Hanoi Long Bien Station is 10 minutes by foot and Hanoi Railway Station is 17 minutes.

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Reviews

Hanoi Eastern Gate Hostel Reviews

7.2

Good

7.8

Cleanliness

7.0

Location

8.2

Staff & service

4.0

Eco-friendliness

7.0

Property conditions & facilities
Rating 10 - Excellent. 12 out of 37 reviews
Rating 8 - Good. 9 out of 37 reviews
Rating 6 - Okay. 9 out of 37 reviews
Rating 4 - Poor. 1 out of 37 reviews
Rating 2 - Terrible. 6 out of 37 reviews

Reviews

8/10 Good

Verified traveller

Very nice hostel. The bathroom was very clean. The need was comfortable with a privacy curtain, light, and outlet! Breakfast was 2 fried eggs, toast, and a piece of fruit. Only complaint would be it could be some occasional noise from the karaoke next door and the nearby train tracks.
Stayed 1 night in Aug 2018

10/10 Excellent

YOSHIHITO

Liked: Staff & service, property conditions & facilities
寝室も綺麗で、スタッフの方も丁寧に対応してくださりました。また利用したいです。
Stayed 3 nights in Sep 2022

6/10 Okay

Simone

Liked: Staff & service
Disliked: Cleanliness
Lige ved siden af en bar så ret meget larm, koldt at sove men ellers fine små sove kabiner
Stayed 1 night in Jan 2020

10/10 Excellent

Moneyt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

激安の部屋

４００円台で朝食付きは激安。スタッフもフレンドリーです。 ただし、道路側の部屋は少しうるさいのでできれば裏側の部屋を予約されたほうがいいと思います。　市場や美味しい食堂もあり便利だと思います。
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

The hostel is right next to a Karaoke bar and train tracks. I managed to sleep with earplugs but if you are a bad sleeper, don't stay at this hostel. Otherwise, it has a great location.
Stayed 3 nights in Nov 2019

2/10 Terrible

Enkhzul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

we booked this hotel only because of the airport pick-up service. As a result, after picking us up from the airport, asked us to pay the taxi fare. If it is not free, it should be noted as other hotels. Not only that, also that they said our room was destroyed by the typhoon, so they said arranged us other hotels with the same price. But the other hotel they arranged wasn't worth the price we paid at all. Shame!!
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff no to bad of a location could of been a bit closer
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Staff & service
満足できなかったことはないけれど、特別良いこともない、 ただ、スタッフの対応はよかったです。
Stayed 1 night in Jul 2019

2/10 Terrible

LyVu

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Full of bed bugs. Returned the second time and still got the same problem
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hostel with great services, the room was very clean, amazing bathroom daily cleaning. The staff are very friendly and helpful i love it Thank for great services we will back.
Stayed 1 night in Jul 2019

6/10 Okay

Louise

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Very run down place. Needs total overhaul

Clean enough but very shabby and delapidated place. My room was on the 5th floor but no lift. Can to leave my suitcase in the reception area with the luggage storage as it was too heavy to carry up multiple flights of stairs
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

쟤빨오즤마쎄요

쬲나 걔빢치는 곳이었어요 뜨레인 지나갈 때마다 건물 호달달 떨리는 기분 듭니다 소음파티 :) 여성 도미토리 신청했는데 ㅎ깝쨔기 놤짜분 들어오네요 ^^ 그냥 막 썪어뿨리는듯~~^^ 싸무뢈에 고리가 없어서 쨔물쐐 못씁니다 중간에 방도 막 빠꿔뻐려요 걔고섕 ㅎㅎ 침대에 각각 커튼 있는 것은 좋아요 에어컨 빵빵하게 잘 나오고 화장실 넓어요
Stayed 11 nights in Jun 2019

6/10 Okay

Simon, Ludwigsburg

Liked: Cleanliness, staff & service
Günstige Unterkunft mit sehr guter Lage. Sauberkeit der Duschen/WCs könnte besser sein.
Stayed 1 night in Apr 2019

6/10 Okay

Grace

Liked: Room comfort

Great location for a budget accommodation

The bed was really comfortable (to my surprise for a hostel). The hostel is in a great location where all the main tourist attractions are walking distance away. It is also next to a train track, hence will be super noisy and not the best if you are a light sleeper. There are no lifts and the staircase is pretty narrow. Therefore it will be quite a physical workout if you are on the upper levels and also if you have huge luggages. The dorm room is pretty standard of a hostel accommodation. It lacked amenities for e.g. hooks and rails for clothing, enough chairs for occupants and bigger storage cupboards. The staff are helpful for e.g providing information about tours, attractions, recommendations but not very attentive to our requests. We had to give occasional reminders about our booking arrangements.
Stayed 3 nights in Feb 2019

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable beds, no footboard which is helpful for tall people like me. Breakfast was basic for the area - one egg and two pieces of toast. Location is on the edge of the old quarter, so a bit of a walk into the center, and it's right next to the train tracks, so it can be loud as the trains roll by a few times during the night. Also the curtains are great, but they make a lot of noise when people open / close them. Staff are really friendly and helpful, and speak decent English. If you're not a light sleeper, this is a solid place for the value to base in Hanoi.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Change room three times when I first arrived They were nice but disorganized
Stayed 1 night in Nov 2018

10/10 Excellent

Monica, Netherlands

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. The beds are super comfortable which spacious lockers for your backpacks. Bathrooms were clean and had strong showers. Very friendly staff who took the time to explain everything. Good breakfast and strong wifi even in the dorms which was a plus. Booked my tour to Halong Bay through the hostel and I loved it. Location is right in the center so within walking distance to everything. Highly recommend staying here!
Stayed 1 night in Nov 2018

6/10 Okay

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Train noise

The room I stayed in was so noisy. It sits right on a train line, and as train passed every hour (all night) the whole building would shake. Pretty standard hostel otherwise, no real communal area and guests werent the friendliest.
Stayed 2 nights in Oct 2018

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and clean hostel!

Spent one night here between destinations. For that price I think it was great! The place is clean and calm. You get a simple breakfast included and they serve dinner as well if your to tierd to go out. The staff in the frontdesk is super helpful and serviceminded.
Stayed 1 night in Oct 2018

2/10 Terrible

KT

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gosh, can’t even stay there for 1 min

We arrived the hotel at around 10pm, and the staff who knows English well was about to leave, luckily we were on time or else no one could help us. Since she’s leaving, they could not finish the check-in process fast, and asked us to leave the passport there, we were shocked that they were going to keep our passports. Of course we refused. Then, we go to the room, there is no elavator here which is expected, but when we arrived the room, it’s totallllllllllly different from the photos, there is not even a blanket for us, only a bed sheet as a blanket. And the door seems to be broken, have to push or pull hard to be closed, while there is a place for locking from outside, so if someone plays tricks on us, we may never leave the room. Meanwhile, there is no safety lock inside the room. Therefore, we felt very insecure. Also, the air conditioner was not able to be controlled, and the wind just kept blowing our heads when we lay on the bed. Also, we felt like there were insects on the bed sheet, and we both felt itchy. For the staff, I don’t know whether it was a culture difference or due to the language ability, but we just felt very uncomfortable and impolite. They did no explaination of facilities too. So the services was unbearable. Thanks for taking my luggage to 4th floor tho. Therefore, we switched to another hotel directly. Please show some true photos and do not fake customers, the creditability and sense of safety ruined at the moment we entered the room.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hostel, however the bathroom ventilation was not good and made the bathroom feel like an oven. Wish they could fix this. Overall was happy over there. Staff were helpful and nice.
Stayed 2 nights in Sep 2018

10/10 Excellent

melody

perfect

it was perfect..more than i expected
Stayed 1 night in Sep 2018

8/10 Good

Connie, Hong Kong

Liked: Cleanliness, staff & service, room comfort

Clean and comfortable, helpful staff

Ana and Tom at the reception were always helpful and friendly. Hostel was accommodating allowing me to check-in earlier than the usual time. The place is new, clean and spacious. Beds have good mattresses. Good location within walking distance from most major attractions. If you are a light sleeper, bring ear plugs to fend off noise from the karaoke bar and the occasional night train that pass through.
Stayed 1 night in Sep 2018

2/10 Terrible

isabel, amsterdam

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Airconditioning doesnt work, sleepless night

Nice and friendly staff, but air conditioning was not working in the night, went to the recetion asking for help, they told me someone will come check, he never turns up, trying to fall in sleep but it’s so hot that make it imposible, I was not the only as I heard almost all people in the room was awake, I guess you get what you paid for!!! Neveeer again
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Ok hostel

Det var fint nok. Men neget larm, da der kører tog lige ved siden af og der blev spillet meget høj musik. Fin morgenmad
Stayed 1 night in Sep 2018