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Hanoi Heritage Hotel

3.5 star property
Travelers can sample authentic Vietnamese flavors and discover the vibrant city from this centrally located hotel in Hanoi's bustling heart.

Choose dates to view prices

Hanoi Heritage Hotel, in the city center, offers a comfortable base with practical amenities. Guests enjoy complimentary breakfast, dry cleaning services, and a business center. Two on-site restaurants serve local Vietnamese cuisine, and in-room WiFi keeps everyone connected.

Reviews

5.4 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

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Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: VND 450000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Hanoi Heritage Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hanoi Heritage Hotel?

Self-parking is free at this property.

What time is check-in at Hanoi Heritage Hotel?

Check-in begins at 2 PM.

What time is check-out at Hanoi Heritage Hotel?

Checkout is at noon.

Does Hanoi Heritage Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 450000 per vehicle applies.

Where is Hanoi Heritage Hotel located?

Located in Ba Dinh, this hotel is 0.4 mi (0.7 km) from US Embassy and 2.9 mi (4.7 km) from Hoan Kiem Lake. Vincom Center Metropolis and Van Phuc Diplomatic Corps are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

5.4

5.4

Cleanliness

6.0

Location

6.0

Staff & service

5.4

Property conditions & facilities
Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 1 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

Reviews

Verified

4/10 Poor

Rahul

Disliked: Cleanliness, property conditions & facilities, room comfort

Low quality low-ish price.

There is nothing but lumber and tile shops on this street. Noisy beer garden (it does stop karaoke at 11pm). Low quality hotel resto but seemed popular to the chinese guests. Little/no english at reception. It was ok as last minute booking with no other hotel in this vicinity .
Verified

2/10 Terrible

Naaznin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst Expensive hotel do not stay

This was the worst hotel we encountered I would rate at Minus 5 - for the price $32US in the worst area We do not know why it was listed on Hotels.com Staff did not speak English and facilities were abysmal We acutally checked out within minutes and took taxi to Old Quarters and booked a 4 Star hotel for $50US with excellent breakfast and room and surrounding amenities Please remove this hotel from your websute's search engine We are going to ask for refund from the Hotels.com The Heritage Hotel is mixed up with the elegant L'Heritage Hotel in Old District
Verified

10/10 Excellent

jungkyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

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