Hera Palace Hotel & Apartment Ba Dinh provides dry cleaning/laundry services and more. Treat yourself to a Thai massage or other spa services. Guests can connect to free in-room WiFi.
Located in Ba Dinh neighbourhood, Hera Palace Hotel & Apartment Ba Dinh is connected to a shopping centre. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Indoor Games Gymnasium or My Dinh Aquatics Centre. Spend some time exploring the area's activities, including winery tours. Visit our Hanoi travel guide
Along with spa services, this aparthotel has concierge services and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in and express check-out are on-site. Each apartment offers free WiFi, a coffee/tea maker and a flat-screen TV with digital channels. Free bottled water, a hairdryer and a shower are among the other amenities that guests will find. Housekeeping is available on request.
Hera Palace Hotel & Apartment Ba Dinh offers 20 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. 45-inch flat-screen televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.
This Hanoi aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Guests can pamper themselves by indulging in the on-site spa services. Services include Thai massages and massages.
24-hour return airport shuttle on request for a surcharge
Onsite motorcycle parking only
Food and drink
Coffee/tea maker
Electric kettle
Paper towels
Dining
Couples/private dining
Bedrooms
Bedsheets provided
Bathroom
1 partially-open bathroom
Free toiletries
Hair dryer
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided
Entertainment
45-inch flat-screen TV with digital channels
Laundry
Dry cleaning/laundry service
Work spaces
Desk chair
Laptop workspace
Comfort
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Lift
Stair-free path to entrance
Tile flooring in room
Well-lit path to entrance
Wheelchair-accessible path to lift
Designated smoking areas
Services and conveniences
24-hour front desk
Blackout drapes
Change of bedsheets (on request)
Change of towels on request
Concierge services
Free bottled water
Housekeeping on request
Iron/ironing board on request
Lockers
Luggage storage
Proposal/romance packages
Tour and ticket assistance
Location highlights
Connected to a convention centre
Connected to a shopping centre
In a shopping district
In an entertainment district
In the city centre
Near a health/beauty spa
Near a hospital
Near a metro station
Near a train station
Near a zoo
Near an outlet shopping centre
Near the airport
Things to do
Casino nearby
Theme park nearby
Winery tours nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
20 units
Bed sheets changed on request
Housekeeping (on request)
Reception hall
Towels (changed on request)
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 15
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk, key retrieval
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Airport shuttle fee: VND 350000 per vehicle (one-way, maximum occupancy 4)
Airport shuttle fee per child: VND 350000 (one-way), (from 1 to 3 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Hera Palace & Ba Dinh Hanoi
Hera Palace Hotel Apartment Ba Dinh
Hera Palace Hotel & Apartment Ba Dinh Hanoi
Hera Palace Hotel & Apartment Ba Dinh Aparthotel
Hera Palace Hotel & Apartment Ba Dinh Aparthotel Hanoi
Frequently asked questions
Is Hera Palace Hotel & Apartment Ba Dinh pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Hera Palace Hotel & Apartment Ba Dinh?
As of 10 Mar 2026, prices found for a 1-night stay for 2 adults at Hera Palace Hotel & Apartment Ba Dinh on 14 Mar 2026 start from €29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Hera Palace Hotel & Apartment Ba Dinh?
Motorbike parking only.
What time is check-in at Hera Palace Hotel & Apartment Ba Dinh?
Check-in start time: 2:00 PM; check-in end time: anytime.
What time is check-out at Hera Palace Hotel & Apartment Ba Dinh?
Checkout is at noon.
Does Hera Palace Hotel & Apartment Ba Dinh provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of VND 350000 per vehicle applies.
Where is Hera Palace Hotel & Apartment Ba Dinh located?
Located in Ba Dinh, this luxury aparthotel is within a 15-minute walk of Embassy of Japan and West Lake. Hoan Kiem Lake is 2.9 mi (4.7 km) away.
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Reviews
Hera Palace Hotel & Apartment Ba Dinh Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
8.4
Amenities
9.0
Property conditions & facilities
Rating 10 - Excellent. 7 out of 16 reviews
10 - Excellent
7
Rating 8 - Good. 4 out of 16 reviews
8 - Good
4
Rating 6 - Okay. 1 out of 16 reviews
6 - Okay
1
Rating 4 - Poor. 2 out of 16 reviews
4 - Poor
2
Rating 2 - Terrible. 2 out of 16 reviews
2 - Terrible
2
Reviews
6/10 Okay
szczuccka
22 Mar 2025
Disliked: Cleanliness, amenities, communication
At first glance, everything seemed to be ok. But the level of cleanliness was poor. I even have doubts whether the bedding was fresh. The kitchenette equipment was very poor - there were not even any coffee cups. There was no washing machine, which was indicated in the room description. But the location was ok. There was a local market nearby, Lotte was close, and there was a variety of shops and restaurants in the area.
szczuccka
Stayed 1 night in Mar 2025
10/10 Excellent
Lily
24 Jan 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The owner responded message very fast, love the stay
Lily
Stayed 2 nights in Jan 2025
8/10 Good
Neil Jerome
21 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean,.
Neil Jerome
Stayed 14 nights in Sep 2025
8/10 Good
Earnest Lemone
9 Feb 2025
Liked: Cleanliness, property conditions & facilities, communication
Everything was good except for just having one day of hot water for the shower.
Earnest Lemone
Stayed 11 nights in Jan 2025
8/10 Good
Neil
4 Nov 2024
Liked: Property conditions & facilities
Construction noises and dust
Neil
Stayed 4 nights in Oct 2024
8/10 Good
Neil
25 Nov 2024
Liked: Cleanliness, property conditions & facilities, communication
Too much construction noises
Neil
Stayed 7 nights in Nov 2024
2/10 Terrible
HSIEN WEI
5 Jan 2025
Disliked: Room comfort, communication
Noisy all the time can’t sleep. I ask for refund!
Very very very noisy. It still under construction. I can’t fall asleep!!! It’s not reach a basic
HSIEN WEI
Stayed 1 night in Jan 2025
4/10 Poor
Stanislaw Jerzy
30 Dec 2024
Disliked: Communication
I cancelled my stay at this property because the apartment was not the one I booked from the offer. The photos and description of the apartment did not match reality. In addition, the property was undergoing renovation work that excluded any relaxation.
Stanislaw Jerzy
Stayed 13 nights in Dec 2024
2/10 Terrible
Artur
6 Dec 2024
Disliked: Cleanliness, room comfort, communication
Baustelle
Drei Gespräche weil das Geld angeblich nicht angekommen war. Schwierige Kommunikation.
Das schlimmste war die Baustelle direkt neben dem Zimmer. 6 Uhr Morgens Baulärm. Mittagsruhe nicht möglich. Meine Frau und Mutter haben durch den Baustaub Ausschlag bekommen. Internet furchtbar, selbst Google Maps war überfordert.
Die Einrichtung war relativ neu und es gab einen Wasserkocher. Der Smart-Tv funktionierte nicht wegen dem Internet.
Die Zimmer waren günstig aber entspannen war so nicht möglich.
Artur
Stayed 3 nights in Dec 2024
4/10 Poor
MY LAN
4 Dec 2024
Disliked: Room comfort
nơi ở rất ồn ào, nhà kế bên đang xây dựng rât bụi, ồn ào lắm.
MY LAN
Stayed 1 night in Dec 2024
10/10 Excellent
Trang
2 Nov 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Phòng mới, sạch sẽ, đầy đủ tiện nghi, ô tô đỗ đi bộ vào khoảng chục mét nên tiện, lên phố cũng gần và cũng gần Hồ Tây, nói chung là quá ổn so với giá này
Trang
Stayed 1 night in Oct 2024
10/10 Excellent
Kor
18 Oct 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Chỗ ở đầy đủ đồ dùng, nội thất mới, xung quanh là chợ, siêu thị, ngân hàng và nhiều quán ăn rất tiện lợi
Kor
Stayed 1 night in Sep 2024
10/10 Excellent
Loan
5 Oct 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Vị trí thuận tiện đi lại, đi bộ vào ngõ 1 đoạn nhưng rất yên tĩnh. Ko có lễ tân chỉ nhận chìa khoá từ cô lao công, thủ tục đơn giản dễ dàng. Mình thích không gian riêng tư thế này nên sẽ quay lại!
Loan
Stayed 1 night in Oct 2024
10/10 Excellent
Ha
4 Oct 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Phòng decor ổn, đủ thiết bị cần d ùng
Cuối tuần nghỉ ngơi riêng tư ở đây cũng ổn
Sẽ quay lại
Ha
Stayed 1 night in Sep 2024
10/10 Excellent
Wang
2 Oct 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Căn phòng nhỏ xinh, ấm cúng, đồ dùng đều mới và sạch sẽ, xe ô tô đỗ cách chỗ nghỉ khoảng 10m, nói chung vẫn thuận tiện đi lại