The staff/service were excellent, lobby was nice as were the public areas. Good location, etc. Did not use the pool or eat at the hotel, so can’t comment regarding same. Our only concern were the rooms. We stayed here three non-consecutive nights and found the rooms need some addressing. It was a lot of little things, but they start to add up. In room 502 the floor was warped in one area, but just covered with a rug. In room 302 the lights didn’t work properly. The knobs by the doors had to be turned considerably too long to go on and at times the lights flickered. Also the lights around the vanity needed to rectified. In several of the bathrooms either the outlets are an issue or the blow dryers are, because the blow dryer would not stay in the outlet and simply falls out mid-use. Our first room, which I think was 206, the door opens halfway and then kinda got stuck and gets considerably more difficult to open. There were some other little issues and it starts to add up. The rooms don’t feel like a 4-5 star hotel.