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Hotel The Hanoi

3.0 star property
A peaceful retreat just steps from Hoan Kiem Lake with convenient airport shuttle service makes exploring Hanoi effortless for travelers

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Hotel The Hanoi creates a calm sanctuary amid the vibrant energy of the city. Travelers can relax in the garden, connect with free in-room WiFi, or grab coffee at the on-site shop. The terrace provides a perfect spot to unwind, while luggage storage adds practical convenience.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: VND 460000 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Pool access available from 4:00 PM to 10:00 PM

Frequently asked questions

Is Hotel The Hanoi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel The Hanoi?

Self-parking is free at this property.

What time is check-in at Hotel The Hanoi?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Hotel The Hanoi?

Checkout is at noon.

Does Hotel The Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 460000 per vehicle applies.

Where is Hotel The Hanoi located?

Located in Cau Giay, this hotel is within 1 mile (2 km) of Vincom Tran Duy Hung, Lang Pagoda and Hanoi Museum. Vietnam National Convention Center and Thu Le Park are also within 1 mile (2 km).

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Reviews

Reviews

8.2

Very good

8.8

Cleanliness

10

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 6 out of 11 reviews
Rating 8 - Good. 2 out of 11 reviews
Rating 6 - Okay. 2 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 1 out of 11 reviews

Reviews

Verified

10/10 Excellent

Hisham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have extended my stay for another six days, hotel is very quiet, very nice staff and very helpful.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked this hotel. Three generations of the same family live on site and run the hotel. Super lovely people and helpfull. I felt very safe at any hour in the area walking around. Added bonus's is off the main road and very quiet. There is a well kept good size park across the road which is rare in an affordable area. Excellent if you have kids. If you stuggle with the food there is KFC, pizza hut, jolliebee etc. Good local food as well that is other than roadside. 1 minute walk to Greenfield Dentist. I use local busses alot and is really well serviced. 10k to get to old quarter/French quarter no bus change on 22A.
Stayed 18 nights in Oct 2025
Verified

6/10 Okay

Richard

Liked: Staff & service
près d'un excellent café et de plusieurs restaurants et institutions bancaires
Stayed 2 nights in Mar 2026
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
바퀴벌레. 수압약함. 방음이 안됨. 공사소음
Stayed 12 nights in Jul 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
지난번에 묵었던숙소였는데 너무만족해서 이번에또여기로결정했어요 직원들정말너무친절합니다 이렇게친절한직원들다른데선못봤어요 세심한배려까지다느껴질정도구요 조식! 이곳을결정한이유에 조식또한빼놓을수없거든요 한국요리사가분명할듯한 ㅋ 그냥한국에서밥먹는느낌 ~ 그것도맛집입니다^^ 잠자리편하고 깨끗하고 조용하고 직원친절 조식 모두만족한여행이였습니다 다만 관광지와는조금거리가있어서 한국돈 3000~4000원정도의이동택시비는있습니다 그럼에도다음번에도여기를선택할거에요~♡
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

상희

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
직원들이 굉장히 친절하고 조식도 한식으로 나오는데 맛도 괜찮았다. 다음에 하노이 출장을 갈때 다시 찾을 생각이 있다...
Stayed 6 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
룸컨디션이좋았고 깨끗했습니다 리모델링이된거인지 새로생긴건지는모르겠으나 룸은 대체적으로 괜찮고 방문안쪽 위쪽에금이가있었고방음이좀아쉬웠네요 물도 잘나오는편인거같았습니다 베트남호텔들워낙 물이 쫄쫄나온다는소리를들어서. 아침에 옆방아저씨의 기침소리에잠이깼어요 저정도기침이면 병원에있어야하지않나..라고생각했습니다 ;; 직원들은 굉장히친절합니다 한국말하시는분도계시구요 로비에서 맥주구입도좋았습니다 근처골목조금만나가면 식당들이많고 길건너편의점도있고 공원도있습니다 이호텔의 가장큰장점은 친절한직원과 조식입니다 조식은 한식 밥 국 반찬 과일인데 한국사람이조리하는게분명합니다 매일조식을챙겨먹을정도로 한식맛집이였습니다 또여행가게된다면 조식때문에라도 여기로가고싶네요 불편함없이 잘지내다왔습니다~
Stayed 6 nights in May 2019
Verified

10/10 Excellent

Leon

Stayed 1 night in Nov 2025
Verified

10/10 Excellent

weijian

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025
Verified

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Yong soo

Stayed 5 nights in Jun 2022