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Reviews of Indochina Airport Hotel

3 out of 5
Indochina Airport Hotel
9 Cau Den Street, Highway 2, Soc Son, Hanoi, Ha Noi

Reviews

5.8
Rating 10 - Excellent. 2 out of 13 reviews" "
Rating 8 - Good. 3 out of 13 reviews" "
Rating 6 - Okay. 2 out of 13 reviews" "
Rating 4 - Poor. 4 out of 13 reviews" "
Rating 2 - Terrible. 2 out of 13 reviews" "

6.0/10

Cleanliness

6.0/10

Staff & service

2.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very disappointed. not recommended.
we told them that we would arrive at 11pm at the airport and that we would need a pick up from their hotel. they agreed but did not show up. also they gave our room to someone else and made us stay at a different hotel far lower quality without our consent and it wasnt clean. overall, disappointment at their level if service.
Stayed 1 night in Dec 2019

2/10 Terrible

Will

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The WORST hotel in Hanoi
Horrible experience. Reception area was not clean and the person working behind the counter was having a conversation with someone else the whole time we were checking in. When we got to the room, it was filthy, air conditioner didn’t work and window was jammed open but bricked up (no light but exposed to outside air). The TV was also not working. We went to reception to ask to move rooms but the man on the counter either didn’t understand or didn’t care about the issues. Ended up leaving and staying at another hotel. This hotel is NOTHING like the photos. Avoid at all costs.
Stayed 1 night in Aug 2019

4/10 Poor

Miss

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not convinced the nice rooms on pictures exist.
The hotel had overbooked the room that I had booked, so I didn’t receive the room I booked. What I did get was a small, dirty, ant infested room, that went from the front door, through the bedroom to the bathroom, so I woke up with multiple bites. There was also no safe in the room, as advertised. Spent 15 minutes trying to explain that I hadn’t got the room I booked and was offered a free taxi to the airport (1mile down the road) or they would cancel the room and I could go elsewhere!
Stayed 1 night in Aug 2019

4/10 Poor

Brook

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
無機場接送，網站要更新，房間有些霉味
Stayed 1 night in Jan 2020

10/10 Excellent

Arnaud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
La porte de la sdb ne fermait pas. Odeur nauséabonde dans la chambre. Photo pas du tout en adéquation avec le site. Personnel désagréable, agressif...
Stayed 1 night in Dec 2019

8/10 Good

boksoon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Pascale

Liked: Cleanliness, property conditions & facilities, room comfort
Quitte ou double d’as le choix des chambres.
Après un début difficile, notre réservation n’étant Pas trouvée il a fallu parlementer pour ne pas payer à nouveau et obtenir le type de chambre réservée. La chambre était spacieuse et la literie bonne. Pas de protection pour les éclats d’eau de la douche. Pas de petit déjeuner possible mais c’etzit Annoncé.
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Room comfort
저령한 나쁘지 않은숙소
공항인근 저렴한 숙소 입니다. 가격이 워낙 저렴하니 나쁘다고 이야기 하기도 어렵네요. 비행기 시간이 새벽이라 몇시간 있다 공항가려고 묵었는데 나쁘지 않았습니다.
Stayed 1 night in Jul 2019

10/10 Excellent

JUHEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
처음 배정받은 방은 담배냄새때문에 방바꿔달랬더니 친절하게 바꿔줬고 공항 바로 옆은 아니고, 느릿느릿 걸어서 30분. 차타고 5분. 새벽비행이라 잠깐 머물러 쉬는데 돈아깝지 않음
Stayed 1 night in Jul 2019

6/10 Okay

HIROYUKI

Liked: Cleanliness
Stayed 1 night in Jul 2019