Skip to Main Content.
List your propertySupportTrips
Member discount illustration

Members save 10% or more on over 100,000 hotels worldwide when you’re signed in

Sign in
Learn about Expedia Rewards
Feedback

Meritel Hanoi

5.0 star property
Luxury hotel with full-service spa and fitness centre

Choose dates to view prices

Photo gallery for Meritel Hanoi

Building design
Property video
Lobby sitting area
Rooftop bar
Reception hall
In the heart of Hanoi, Meritel Hanoi offers an inviting retreat near Hoan Kiem Lake. Unwind with a swim-up bar, aromatherapy treatments, and a daily manager's reception. Enjoy local cuisine breakfast options and take advantage of tour/ticket assistance from the multilingual staff.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Spa
  • Room service

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Family Connecting Suite

1 bedroom, Frette Italian sheets, premium bedding, memory-foam beds

Family Connecting Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 55 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Old Quarter Suite

Old Quarter Suite | View from room

Old Quarter Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Pillow menu
Premium bedding
Frette Italian bed sheets
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room With Internal Window

View from room

Deluxe Room With Internal Window

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Frette Italian bed sheets
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Double Room

Junior Double Room | View from room

Junior Double Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Frette Italian bed sheets
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Meritel Suite

1 bedroom, Frette Italian sheets, premium bedding, memory-foam beds

Meritel Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double or Twin Room With Internal Window

Superior Double or Twin Room With Internal Window

Superior Double or Twin Room With Internal Window

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Frette Italian bed sheets
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Grand Terrace

Grand Terrace | View from room

Grand Terrace

10.0 out of 10
Exceptional
(1 review)

Highlights

Outdoor play area
Deck/patio
Garden
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located in Hanoi, Meritel Hanoi is in the city centre. Ho Chi Minh Mausoleum is a notable landmark, and the area's natural beauty can be seen at Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or Hanoi Indoor Games Gymnasium.
Visit our Hanoi travel guideOpens in a new window
Map
153 Hang Bong, Hoan Kiem District, Hanoi, 10000

What's nearby

  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.5 km
  • Hoan Kiem Lake - 8 min walk - 0.7 km
  • Hanoi Old Town Night Market - 12 min walk - 1.0 km
  • Thang Long Water Puppet Theatre - 12 min walk - 1.0 km
  • Hanoi Opera House - 18 min walk - 1.6 km

Getting around

  • Hanoi Railway Station - 10 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 41 min drive

Restaurants

  • ‪Bellissimo - ‬1 min walk
  • ‪Café Đồng Đội - ‬7 min walk
  • ‪The Hanoi Social Club - ‬2 min walk
  • ‪G66 - ‬3 min walk
  • ‪Nước Mía Khổng Lồ - ‬3 min walk

About this property

Meritel Hanoi

Luxury hotel near Hoan Kiem Lake
Near St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market, Meritel Hanoi provides a swim-up bar, a poolside bar and a free food/drink shopping service. Treat yourself to a Thai massage, reflexology or hydrotherapy at Ve'hanoi Wellness & Spa, the on-site spa. Be sure to enjoy a meal at May Tre Dan Restaurant, the on-site theme restaurant. Free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a free daily manager's reception and a terrace.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sunloungers, pool umbrellas and a lifeguard on site
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and tour/ticket information
  • Multilingual staff, coffee/tea in reception and massage treatment rooms
  • A 24-hour front desk, a front desk safe and luggage storage
  • Guest reviews say great things about the helpful staff and walkable location
Room features
All 64 individually furnished rooms include comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and laptop-friendly workspaces.
Other amenities include:
  • Frette Italian sheets and memory foam beds
  • Bathrooms with hydromassage showers and designer toiletries
  • 40-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, LED light bulbs and electric kettles

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (VND 250,000 per day); discounts available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 300,000 for adults and VND 150,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Botan Bar & Dine
  • May Tre Dan Restaurant

Things to do

  • Art gallery
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Doorbell and phone notification
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (140 centimetre high)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2022
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Lifeguards
  • Locally-owned and organised tours and activities
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 1000000.0 per day.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 300000 for adults and from VND 150000 for children
  • Airport shuttle fee: VND 550000 per vehicle (one-way, maximum occupancy 2)
  • Nearby parking fee: VND 250000 per day (164 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1000000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Meritel Hanoi Hotel
Meritel Hanoi Hanoi
Meritel Hanoi Hotel Hanoi

Frequently asked questions

Does Meritel Hanoi have a pool?

Yes, this property has an outdoor pool.

Is Meritel Hanoi pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Meritel Hanoi?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Meritel Hanoi?

Checkout is at 11:30 AM. Late check-out is available for a fee (subject to availability).

Does Meritel Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 550000 per vehicle applies.

Where is Meritel Hanoi located?

Located in Old Quarter, this luxury hotel is within a 10-minute walk of Hang Da Market, Hoan Kiem Lake, and St. Joseph's Cathedral of Hanoi. Hanoi Old Town Night Market and Ho Chi Minh Mausoleum are also within 1 mile (2 km). Hanoi Railway Station is 10 minutes by foot and Hanoi Long Bien Station is 19 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Meritel Hanoi Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 358 out of 414 reviews
Rating 8 - Good. 38 out of 414 reviews
Rating 6 - Okay. 9 out of 414 reviews
Rating 4 - Poor. 6 out of 414 reviews
Rating 2 - Terrible. 3 out of 414 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in Hanoi, Anh was super helpful and friendly 👍
Stayed 3 nights in Jul 2025

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, really clean and well decorated. Great location. Exceptional customer service from all the staff at the hotel
Stayed 3 nights in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful well trained staff clean and tidy good room service i would definitely recommend this hotel, if we visit Hanoi in the future we wouldn't look anywhere elase for a hotel
Stayed 5 nights in Aug 2025

10/10 Excellent

Hoa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Rina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly, helpful and all around amazing.
Stayed 4 nights in Jun 2025

10/10 Excellent

Rina

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing!
Stayed 1 night in Jun 2025

10/10 Excellent

Royden

Liked: Cleanliness, amenities, property conditions & facilities
Excellent property and staff were very helpful and courteous.
Stayed 1 night in Jun 2025

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fabulous. Would highly recommend.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful and the hotel was lovely
Stayed 4 nights in Jun 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Mike and the team were so accommodating and Made us feel very welcome celebrating a birthday- even providing a cake!
Stayed 2 nights in Aug 2025

10/10 Excellent

Sandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A superb hotel. Katy and all staff were exceptionally friendly and helpful. Beautiful room. Rooftop bar was lovely. Room service was delicious and prompt. Day spa was beautiful and my massage and facial was excellent. Highly recommend this oasis in the middle of the bustling city
Stayed 1 night in Aug 2025

10/10 Excellent

Royden

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel. The room was spacious and clean. Staff were very courteous and helpful. Will definitely stay at Meritel Hotel again when we visit Hanoi again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Shota

Liked: Cleanliness, staff & service, property conditions & facilities
I was really impressed by the excellent service. I ate at the restaurant last night, and when the staff noticed I had a runny nose, they offered me ginger juice for free. Also, today was my check-out day, but when I told them my flight back was in the middle of the night, they kept my luggage for me and allowed me to use the shower. Everything about this hotel was excellent.
Stayed 3 nights in Aug 2025

10/10 Excellent

Theonie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super accommodating and friendly. The hotel facilities were great and the location can’t be beat.
Stayed 2 nights in May 2025

10/10 Excellent

Sacha

Liked: Cleanliness, amenities, property conditions & facilities
LOVED the Meritel, staff couldn’t be more helpful and friendly Will go back before heading home
Stayed 2 nights in Jun 2025

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel went above and beyond to make our stay enjoyable and memorable. The amenities are great and the staff go out of their way to assist you. I would definitely stay at this hotel again when visiting Hà Nội.
Stayed 1 night in Jun 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an amazing stay at Meritel,
Stayed 2 nights in Apr 2025

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with large, comfortable rooms. Great facilities including rooftop bar, pool and gym. Staff were very helpful and friendly. Excellent location.
Stayed 3 nights in May 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Really nice hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff were very professional, attentive and extremely friendly this hotel should be 5 star rating.
Stayed 4 nights in May 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hanoi Central Hotel

Great staff, so helpful, excellent recommendations. Very central, highly recommend!
Stayed 1 night in Apr 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, and friendly staff, who spoke very good English. We stayed in the Old Quarter suite and it was perfect. Great size and beautifully presented. So much to do around the hotel with lots of eateries and shopping. The restaurant at the Meritel, May Tre Dan was very nice. The food was very good.
Stayed 1 night in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Hanoi? Possibly!

This is a fabulous hotel with amazing staff, rooftop bar & pool, and a fantastic location in Hanoi Old Town. You will not regret staying here.
Stayed 5 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Beyond expectations! Excellent in every way
Stayed 3 nights in Jun 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay and centrally located. The room was very nice and comfortable. The hotel is clean, new and modern. The staffs were professional, helpful and very friendly. Would stay here again.