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Ngoc Mai Hotel

3.5 star property
Travelers begin their day with a hearty breakfast before setting out to explore Hanoi from this centrally located hotel just steps from Hoan Kiem Lake

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Ngoc Mai Hotel in downtown Hanoi offers a practical base with breakfast and dry cleaning. Guests enjoy in-room WiFi and can walk to the Old Town Night Market. The property features an on-site restaurant, car rentals, and a business center for convenience.

Reviews

6.0 out of 10

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

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About this property

Ngoc Mai Hotel

  • Hotel near Hoan Kiem Lake
  • Hanoi Old Town Night Market and Ho Chi Minh Mausoleum are located near Ngoc Mai Hotel, which provides free breakfast, dry cleaning/laundry services and car hire on-site. The on-site restaurant offers breakfast, lunch and dinner. In addition to a bar and a business centre, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • A round-trip airport shuttle (surcharge), a lift and concierge services
    • A front desk safe, luggage storage and ATM/banking services
    • Tour/ticket information and a 24-hour front desk
  • Room features
  • All guest rooms at Ngoc Mai Hotel have comforts, such as 24-hour room service and air conditioning, as well as amenities, such as free WiFi and safes.
  • More amenities include:
    • Bathrooms with Jetted bath and free toiletries
    • 32-inch LED TVs with cable channels
    • Fridges, rollaway/extra beds and daily housekeeping

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Policies

Check-in

Check-in time starts at noon

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

Children are welcome

1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 17 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Frequently asked questions

What time is check-in at Ngoc Mai Hotel?

Check-in begins at noon.

What time is check-out at Ngoc Mai Hotel?

Checkout is at 11 AM.

Does Ngoc Mai Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times. A fee of USD 17 per vehicle applies.

Where is Ngoc Mai Hotel located?

Located in Old Quarter, this hotel is within a 10-minute walk of Hang Ma Street, Hoan Kiem Lake and Hanoi Old Town Night Market. Train Street and Hang Da Market are also within 10 minutes. Hanoi Long Bien Station is 12 minutes by foot and Hanoi Railway Station is 18 minutes.

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Reviews

Reviews

6.0

6.0

Cleanliness

6.0

Location

6.8

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 2 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

Reviews

Verified

2/10 Terrible

AHN SOOBEOM

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The WORST hotel in my life

This hotel never check any reservation. When I arrived at the hotel, they just said there is no available room. But I made my reservation. So I had to move to another hotel. What a terrible hotel!
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value in the heart of the old quarter.

In the middle of the old quarter, hectic traffic all around, but an interesting place to stay. Take the airport shuttle/taxi, you'll never find it on your own if visiting Hanoi for the first time. Value for money... excellent. Ventilation to bathroom area really needed, but the room very spacious and clean, Hotel excellent value for the money, only downside was the owners tendency to overcharge on things like the airport shuttle, and tours, but at such low room rental its forgiven.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort