A free daily manager's reception, a rooftop terrace and a coffee shop/cafe are just a few of the amenities provided at Westlake Pearl Aparthotel & Spa - By Pegasy Group. For some rest and relaxation, visit the outdoor treatment areas, and indulge in a Swedish massage, a facial or a body treatment. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a garden and dry cleaning/laundry services.
Located in Hanoi, Westlake Pearl Aparthotel & Spa - By Pegasy Group is near the airport. Dong Xuan Market and Hanoi Old Town Night Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore West Lake and Hoan Kiem Lake. Ho Tay Water Park and Hanoi Botanical Garden are also worth visiting. Visit our Hanoi travel guide
At Westlake Pearl Aparthotel & Spa - By Pegasy Group, you can look forward to a free daily manager's reception, a rooftop terrace and a coffee shop/cafe. For some rest and relaxation, visit the outdoor treatment areas, and indulge in a Swedish massage, a facial or a body treatment. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also enjoy perks such as:
Full breakfast (surcharge), a bus station shuttle and express check-out
Express check-in, outdoor furniture and a lift
Barbecues, books and a reception hall
Room features
All guest rooms at Westlake Pearl Aparthotel & Spa - By Pegasy Group boast comforts, such as laptop-friendly workspaces and air conditioning, as well as perks, such as separate sitting areas and separate dining areas.
Extra conveniences in all rooms include:
Heating and fans
Rainfall showers, bidets and free toiletries
40-inch flat-screen TVs with Netflix and streaming services
Wardrobes/cupboards, separate sitting areas and separate dining areas
Is Westlake Pearl Aparthotel & Spa - By Pegasy Group pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Westlake Pearl Aparthotel & Spa - By Pegasy Group?
As of 25 Oct 2026, prices found for a 1-night stay for 2 adults at Westlake Pearl Aparthotel & Spa - By Pegasy Group on 26 Oct 2026 start from €43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at Westlake Pearl Aparthotel & Spa - By Pegasy Group?
Check-in start time: 3:00 PM; check-in end time: midnight. A 50% fee applies for early check-in (subject to availability).
What time is check-out at Westlake Pearl Aparthotel & Spa - By Pegasy Group?
Checkout is at 11:00 AM. Late check-out is available for a 50% fee (subject to availability).
Where is Westlake Pearl Aparthotel & Spa - By Pegasy Group located?
Situated near the airport, this luxury aparthotel is within a 10-minute walk of West Lake and Syrena Shopping Center. Ho Tay Water Park and Trinh Cong Son Walking Street are also within 1 mile (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Westlake Pearl Aparthotel & Spa - By Pegasy Group Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
9.2
Amenities
10
Staff & service
9.4
Property conditions & facilities
Rating 10 - Excellent. 35 out of 55 reviews
10 - Excellent
35
Rating 8 - Good. 7 out of 55 reviews
8 - Good
7
Rating 6 - Okay. 4 out of 55 reviews
6 - Okay
4
Rating 4 - Poor. 5 out of 55 reviews
4 - Poor
5
Rating 2 - Terrible. 4 out of 55 reviews
2 - Terrible
4
Reviews
Verified review
10/10 Excellent
zhenhua
4 Jun 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Good place to stay, safe convenient, friendly staff, good breakfast, good view by the lake.
I really love this hotel. The staff was great. They have beautiful view, spa, restaurant. Everything is so great
Stayed 1 night in Jun 2025
Verified review
10/10 Excellent
Frank
21 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful place to stay in Hanoi away from the caos of the old town but still an easy grab ride away. I loved all the food options nearby this property. The staff are amazing and super helpful. Honestly they are all great. I would stay here away without a doubt.
Stayed 10 nights in Aug 2025
Verified review
10/10 Excellent
Daniel
28 Oct 2024
Liked: Cleanliness, room comfort, communication
Nice little stay away
Really good location. Nice room for the price. The bar/restaurant had fantastic views. Massage service was a fair price and good quality.
Stayed 1 night in Oct 2024
Verified review
10/10 Excellent
Caleb
19 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
The place is alright.
Staff are lovely, the rooms are quite well equipped,
But the photos are a bit exaggerated. As long as you can take that into consideration you won’t be disappointed.
The only unobscured Lakeview is from the rooftop.
Breakfast was good.
Staff were very helpful, attentive and friendly.
Overall, I would stay here again
Stayed 2 nights in Dec 2025
Verified review
10/10 Excellent
Mei Yu
11 Oct 2024
Liked: Cleanliness, room comfort, communication
will come again :)
very good location, great neighbourhood, great service
I must say "wow". I liked the place very much. I will stay here for the next time visiting Hanoi due to its convenient location and great facilities
Stayed 1 night in May 2025
Verified review
10/10 Excellent
John
3 May 2025
Liked: Cleanliness, room comfort, communication
5 stars service
Nice apartment . I had an amazing experience service provided by the team, especially Hannah & Hailey
Stayed 1 night in Apr 2025
Verified review
10/10 Excellent
SAI KIT
21 Sept 2024
Liked: Cleanliness, property conditions & facilities, communication
Good scenery. Clear and tidy, Good service attitude
Stayed 5 nights in Sep 2024
Verified review
10/10 Excellent
Mark
8 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful property, room was spacious, modern and spotlessly clean. The rooftop bar was very nice with a great view and reasonable prices. Breakfast was varied and plentiful. The staff was courteous and helpful, particularly Alice. The area had lots of great restaurants and bars. I recommend the Dim Sum restaurant across the street and “the local” watering hole around the corner on the lake. Very walkable area
Stayed 2 nights in Apr 2025
Verified review
10/10 Excellent
Marie
18 Apr 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very friendly service. Tony and Thom were both exceptional and made us feel very welcome. Tony was very helpful and we would definately recommend to others.
I stayed at this hotel - apartment on the first night in Hanoi. I loved my time here. We shared so much fun and laugh because they helped me organise all the things, my tours for the anniversary. I highly recommend. Their service was far beyond my expectation
Stayed 1 night in May 2025
Verified review
10/10 Excellent
Daniel
24 Jan 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Such a great apartment in this area. I have been to this area of the lake many times but this is the first time I felt like home away from home. Their customer service is very touching and professional. Keep it up mates
Stayed 1 night in Jan 2025
Verified review
10/10 Excellent
Daniel
3 Jun 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
I stayed here last month for a night. I was quite surprised by their service. They learnt my name and my route just in a morning. It was very touching when they offered a cold welcome drink and fresh towel in the hot day in Hanoi. Lovely hotel!
Stayed 1 night in May 2024
Verified review
8/10 Good
Sayashmini
18 Sept 2025
Liked: Communication
Summarizing Westlake Pearl Aparthotel & Spa - By Pegasy Group in three words, it’s EXCELLENT staff! I booked this hotel off the recommendation from Expedia thinking of course that this was a five star hotel, and upon arrival that was not the case. I was a little disappointed with the accommodation because I had saved the five star experience for the end of my month long work trip, regardless the staff went out of their world showed that my stay was very well accommodated. Very special THANK YOU to Hayley, Tom and the entire team for the amazing stay. If you want an authentic experience is an absolutely beautiful part of Hanoi choose this hotel and the Westlake location. Look forward to staying here again!
Stayed 6 nights in Jul 2025
Verified review
10/10 Excellent
Serina
30 Aug 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
I loved this property for the beautiful rooftop and breakfast included with my booking . Also I can’t say enough about Travis , he made my stay memorable. Helped with navigating with the locals and any problems or questions I had. He seemed sincere and he helped me with my planning for my next day. I feel like he went over and above what I expected. I would highly recommend .Can’t thank Travis enough he made sure , I got where I needed to get to safely. Wonderful experience.
The staff was great and very helpful and friendly. The problem with room amenities. The towels were terrible and extremely old. The mattress is also old. It felt like I was sleeping on springs. No toilet tissues. Extremely noisy if you stay near the restaurant because of the loud music and the steel stairs. The room is very small and didn’t look the one in the picture.
I spent nearly a month in a lake view room, extending my stay multiple times. The room was simple but functional. I liked the friendly staff, the convenient location, and especially enjoying breakfast, coffee, and evening drinks on the rooftop—it felt more like having my own apartment than staying in a hotel.
Some rooms face only a wall, so check carefully when booking. What I loved most was being on a street that felt like 'real Hanoi'—not as touristy as the Old Quarter, where I’ve stayed before. There are plenty of Vietnamese restaurants, cafes, and a few international bars nearby. I plan to return.
Stayed 2 nights in Jun 2025
Verified review
10/10 Excellent
Frank
5 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing place!
Stayed 6 nights in Sep 2025
Verified review
10/10 Excellent
Melanie
20 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
I had a great stay at this apartment. Will book and come back next week. Kudos to the team
Stayed 1 night in Apr 2025
Verified review
10/10 Excellent
Roman
10 May 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent service
Stayed 1 night in May 2025
Verified review
8/10 Good
Thomas
10 Jan 2026
Liked: Communication
Disliked: Room comfort
Coffee was weak and there is some noice from outside( dog barked)
Stayed 2 nights in Dec 2025
Verified review
4/10 Poor
James
1 Jan 2026
Disliked: Cleanliness, room comfort
Insects.
There were so many, spiders have set themselves up around the rooms. We told the front desk, nothing happened.