Near St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake, Phoenix Palace Hotel Hanoi provides a terrace, dry cleaning/laundry services and a business centre. Free in-room WiFi and a restaurant are available to all guests.
Old Quarter, a neighbourhood in Hanoi, is home to Phoenix Palace Hotel Hanoi. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Stadium or Hanoi Indoor Games Gymnasium. Visit our Hanoi travel guide
27A Phu Doan Str, Old Quarter- Hoan Kiem Dist, Hanoi
What's nearby
St. Joseph's Cathedral of Hanoi
2 min walk - 0.2 km
Hoan Kiem Lake
5 min walk - 0.5 km
Hang Gai Street
7 min walk - 0.6 km
Hanoi Old Town Night Market
10 min walk - 0.9 km
Thang Long Water Puppet Theatre
10 min walk - 0.9 km
Getting around
Hanoi Railway Station
16 min walk
Hanoi (HAN-Noi Bai Intl.)
41 min drive
Restaurants
Phở 10 Lý Quốc Sư
2 min walk
Phở Gà Nguyệt
1 min walk
Thái Đạt - Đồ Nướng Trung Hoa
1 min walk
Bánh Mỳ Mama
3 min walk
Mỳ Phố
2 min walk
About this property
Phoenix Palace Hotel Hanoi
Upscale hotel near Hoan Kiem Lake
Close to St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market, Phoenix Palace Hotel Hanoi provides a terrace, dry cleaning/laundry services and a business centre. In addition to a restaurant, guests can connect to free in-room WiFi.
You'll also find perks such as:
Free self-parking
Buffet breakfast (surcharge), bike hire and a lift
Smoke-free property, ATM/banking services and a 24-hour front desk
Room features
All guest rooms at Phoenix Palace Hotel Hanoi boast comforts, such as air conditioning and separate sitting areas, as well as amenities, such as free WiFi and safes.
Other amenities include:
Bathrooms with bidets and baths or showers
Flat-screen TVs with cable channels
Separate sitting areas, electric kettles and daily housekeeping
Daily buffet breakfast available 7 AM to 9:30 AM for a fee: VND 100,000 for adults and VND 50,000 for children
A restaurant
Things to do
Bicycle rentals
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Business centre
Computer station
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Hardwood flooring in room
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
More
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Bidet
Free toiletries
Hair dryer
Private bathroom
Slippers
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Limited room service
Minibar
More
Access via exterior corridors
Air conditioning
Desk
Safe
Separate sitting area
Soundproofed rooms
Policies
Check-in
Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately VND 100000 for adults and from VND 50000 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
No pets and no service animals are allowed at this property
Frequently asked questions
Is Phoenix Palace Hotel Hanoi pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Phoenix Palace Hotel Hanoi?
As of 20 Aug 2026, prices found for a 1-night stay for 2 adults at Phoenix Palace Hotel Hanoi on 1 Sept 2026 start from €30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Phoenix Palace Hotel Hanoi?
Self-parking is free at this property.
What time is check-in at Phoenix Palace Hotel Hanoi?
Check-in start time: 2 PM; check-in end time: anytime.
What time is check-out at Phoenix Palace Hotel Hanoi?
Checkout is at noon.
Where is Phoenix Palace Hotel Hanoi located?
Located in Old Quarter, this hotel is steps away from Hang Da Market and St. Joseph's Cathedral of Hanoi. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 10 minutes. Hanoi Railway Station is 16 minutes by foot and Hanoi Long Bien Station is 18 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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