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Willow Hanoi Old Quarter

2.5 star property

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A short walk from Hanoi Old Town Night Market and Hoan Kiem Lake, Willow Hanoi Old Quarter provides dry cleaning/laundry services and more. Stay connected with free in-room WiFi.

Reviews

4.0 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Basic Room

Basic Room

Basic Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Premium bedding, minibar, in-room safe, desk

Comfort Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Comfort Room, Non Smoking

Premium bedding, minibar, in-room safe, desk

Comfort Room, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Superior Room, City View

Superior Room, City View

Superior Room, City View

  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 1 Queen Bed, City View

Twin Room, 1 Queen Bed, City View

Twin Room, 1 Queen Bed, City View

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Room, City View

Premium bedding, minibar, in-room safe, desk

Luxury Room, City View

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Located in Hanoi, Willow Hanoi Old Quarter is in the city centre. Travellers eager for a bit of culture can stop by Hanoi Opera House, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Food Street Tong Duy Tan and Goethe-Institut Hanoi are also worth visiting. Visit our Hanoi travel guide
Map
38 Hang Quat, Hoan Kiem, Ha Noi, 10000

What's nearby

  • Hang Gai Street
    Hang Gai Street
    2 min walk - 0.2 km
  • Hoan Kiem Lake
    Hoan Kiem Lake
    3 min walk - 0.3 km
  • Evening view in Hanoi, Vietnam
    Hanoi Old Town Night Market
    5 min walk - 0.5 km
  • Thang Long Water Puppet Theatre
    Thang Long Water Puppet Theatre
    5 min walk - 0.5 km
  • St. Joseph's Cathedral of Hanoi
    St. Joseph's Cathedral of Hanoi
    7 min walk - 0.6 km

Getting around

  • Hanoi Long Bien Station
    13 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    46 min drive

Restaurants

  • Hoa quả dầm Hoa béo
    2 min walk
  • Phở Gà Hàng Hòm
    2 min walk
  • phở gà 26 Hà Trung
    1 min walk
  • Phở bò Lý béo
    1 min walk
  • Bún Chả Hàng Quạt
    1 min walk

About this property

Willow Hanoi Old Quarter

Hotel near Hanoi Old Town Night Market
Close to St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake, Willow Hanoi Old Quarter provides amenities such as dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • A round-trip airport shuttle (surcharge), express check-in and secured bike storage
  • A lift, tour/ticket information and concierge services
  • Luggage storage and a water dispenser
Room features
All guest rooms at Willow Hanoi Old Quarter include comforts, such as premium bedding and laptop-compatible safes, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and bidets
  • Smart TVs with Netflix, streaming services and satellite channels
  • Wardrobes/cupboards, mini fridges and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (VND 200,000 per day)
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Things to do

  • Bicycle storage

Family friendly

  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hand-held showerhead
  • Handrails in stairways (70 centimetre high)
  • Height-adjustable showerhead
  • Lift (70 centimetre wide door)
  • Magnifying mirror
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with satellite channels
  • Streaming services

Food and drink

  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 200000.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: VND 600000 per vehicle (return, maximum occupancy 4)
  • Nearby parking fee: VND 200000 per day (66 ft away)
  • Rollaway bed fee: VND 200000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Willow Hanoi Old Quarter pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Willow Hanoi Old Quarter?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Willow Hanoi Old Quarter?

Checkout is at noon.

Does Willow Hanoi Old Quarter provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 600000 per vehicle applies.

Where is Willow Hanoi Old Quarter located?

Located in Old Quarter, this hotel is steps away from Hang Gai Street and Hanoi Old Town Night Market. Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi are also within 10 minutes. Hanoi Long Bien Station is 13 minutes by foot and Hanoi Railway Station is 19 minutes.

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Reviews

Willow Hanoi Old Quarter Reviews

4.0

6.0

Cleanliness

4.0

Staff & service

4.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 1 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

Reviews

Verified

4/10 Poor

YIHUA

Disliked: Staff & service, property conditions & facilities, room comfort
I booked "Twin Room, 1 Queen Bed, City View", which is supposed to be 30sqm. We didn't get the room as in the picture for this room type at all. It's a completely different room to the one we booked. Also the hot water doesn't work all the time. The noise in the morning is deafening. You won't be able to catch any sleep after 8am. Maybe not ever after 7am depending on the traffic outside. Definitely would not recommend. Be very careful with what you are served in Vietnam. They very often give you something cheaper than what you ordered, hoping you wouldn't notice. Of all 6 places we stayed in Vietnam, this is definitely the worse one.
Stayed 4 nights in Nov 2025