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"My favorite hotel in Vietnam. Location in Hanoi's old quarter is perfect for walking around and seeing the sights - it's only 5 minutes away from the lake with the temple and maybe 15 or so from the Hanoi beer street. Tons of shops in the area too. Rooms are clean, quiet and thoughtfully appointed. The staff are incredibly helpful and will bend over backwards for you also - Lily from the front desk gave me a thorough overview of the tour options for ha long bay and recommended one that was less crowded and more chill than the others, which was exactly what I was after. "

"Clean, friendly staff, great location"

"Great stay! The hotel was very clean and well maintained. The staff were friendly and welcoming and incredibly helpful. Would definitely stay again."

"Nothing was too much trouble "

"Yes"

"Clean, wonderful staff amazing location highly recommend! Mike was especially helpful! "

"Problems with air conditioning in one room and didn't realize it had no window but gave us fan to remedy situation. Breakfast was simple but very good. Location great across hospital a little loud but dies down around 9. Staff are great thank you DA and ANNA and sorry don’t know other workers name. Stored luggage for us when we went on trips. Highly recommend!"

"Beautiful hotel, great staff"

"Yes"