Harbor Island Holidays

When we first checked in we were put in a room that was not supposed to be given. It was filthy and was stripped down, no fitted sheet, no hairdryer, no coffee maker, iron, ironing board. The floor was filthy. We talked to the manager and she put us into a nicer room that was clean with everything it should have. We were moved to that room later in the second day of our stay. The property and staff were both very nice and accommodating.

Great resort, no complaints!

Overall Baha mar is a beautiful place with beautiful pools, beach, hotel rooms. Plenty to do for kids as well as adults. What is terrible is the service. It is almost impossible to get any type of service wether it’s housekeeping, bar, dinner, or pool service. It is evident why: There is an automatic 15 percent service charge on every bill. For this reason no one at the hotel actually cares to be efficient or provide good service. People don’t smile. I sort of get it. If I was already getting my tip and the most I was going to get on top is an extra 5-10 percent, I wouldn’t have an incentive to service. You will hear the employees talking about guests etc. Overall however people will still come because the pools, waterpark, and beach are excellent. If you can get by without good service still a good place to come to.

Staff are very nice and helpful

Clean room, staff was nice and polite. Loved hanging by the pool. The beach was chill. Loved that there were multiple restaurants within walking distance.