Bean Station Hotel Guide - Harrell Park hotels in Bean Station, United States of America.

"Great heat and a/c "

"From pulling in to the parking lot, to walking in to the lobby, to then entering my room, the most notable thing about this Country Inn and Suites was the cleanliness. It was very comfortable and inviting. The front desk service was extremely friendly and professional. Had to leave before breakfast was served, so cannot comment on that, however the rest of the experience will have me staying at this location again, situation permitting."

"I just slept 1 night ,transit"

"This hotel staff took care of us when we arrived extremely late at night after crawling 30 miles through the middle of nowhere in our broken rental car. They gave us oatmeal because we hadn’t eaten dinner and the next day they gave us an extremely late checkout while we waited for a tow truck and our third rental car. It turned a nightmare trip into an easier time for my family, and I will always appreciate that. The hotel was comfortable, the breakfast options were great, the coffee options were great, the rooms were quiet and comfortable, I don’t have anything bad to say about our stay!! Their pet fee was only $15 which is the lowest I’ve ever seen and their front desk staff was extremely friendly. They prepared our room for us before we arrived and my stress melted away. Thank you!"

"Staff person at the front desk was very helpful and efficient."

"Location is safe and affordable. We will be staying here again. Key card reader is worn out so you have to slide the card a few times to make it work. There was some grease in the tub that wasn’t cleaned up and the tub had some spots that needed touch up paint, but nothing that would prevent us from staying again. Mattress firmness was a medium. Sheets were clean. No bugs. Friendly staff. Short drive to Sevierville, TN. "

"Clean room. Friendly staff"

"Rented this house for a family thanksgiving. The cabin has some nice features and was clean. However,The tap water tastes/smells awful. We had to get bottled water for drinking and cooking.Description states there is a Keurig and a drip coffee maker. There was no Keurig. Texted and was told they were sorry for the confusion. Drip coffee maker was in bad shape. Had to buy a Keurig locally.The dishwasher functions properly 50% of the time.The internet is painfully slow. TVs in every room, but the only service is from streaming platforms, and the bandwidth couldn’t handle it. No thermostat for basement, nights were cold and unbearable for sleeping. Sizable gap below the basement door to the exterior contributed to problem.The stairs to the basement need some attention. Loose and missing balusters that could pose a safety threat, particularly if you have small children.There were bugs (ladybugs/stink bugs) throughout the house. Use the grill on the back porch. Appeared clean however, there was so much grease built up around the top and bottom covers that within minutes, we were contending with a serious grease fire. Fire extinguishers on back porch and in kitchen were both empty. Eventually found full one. Lost our dinner.When we attempted to contact the management company about this potentially dangerous situation, no one answered the phone, and via text, the company seemed unconcerned about what we had experienced with the grill."

"Very clean. Really friendly staff!"