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"Great staff"

"Our room was very dirty. I complained twice & even showed the front desk pictures & they didn’t do anything about it. I’d never stay here again. "

"This is an older hotel but it is in a very convenient location. It is well maintained and the front desk clerks are very friendly and helpful. The 24-hour coffee and hot cocoa service is nice perk."

"The place seems new and was in a new development. The best part is the pet policy and there were plenty of dog lovers around the property. The staff was very friendly. We had a good stay and would stay there again when traveling with our pets. "

"It was ok. Bed uncomfortable "

"Very nice, friendly staff "

"The breakfast was very good and the breakfast staff were cheerful and friendly keeping the items topped up. The breakfast seating area is too small for the size of the hotel and the condition of the seating is very poorly maintained and in desperate need for replacement. The electric window blinds fail to operate if not fully charged. The TV screen was blue (maintenance staff said the TV needs replacing a common fault). The two business centre printers did not work. The hotel displays signage to say "We want you to be 100% satisfied with your stay! If we have not met your expectations, please let us know why!" These were words not supported by action. "

"Parking was ok but they charged you to park in the hotel parking lot which is insane. You already paid to stay there why should you have to pay to park where you stay? Not to mention the sign for the hotel was not easily seen"

"My first night, there were two young children about five and seven years old running up and down the hallway screaming at 1 PM then again at 3:30 AM. The parents were yelling shhhhh! There are signs everywhere telling about a 10 AM quiet requirement. I travel the world talking about customer service so may be overly critical but… I had a 7 AM meeting 20 minutes from the hotel. I arrived downstairs at 6:25 for the 630 breakfast at the hotel. At 6:30 there was nobody there and no food. 635 still nobody. At 6:40 AM I heard someone in the kitchen, but now I was going to be late for my meeting so, I grabbed the the only thing that was available – a yogurt. There was no color. I went to the door of the kitchen and asked the woman who is preparing the food if I could have a spoon. She said no. She continued to tell me that I could wait until she gets everything out. I thought she was kidding. She totally refused to give me a spoon and continue to tell me how much work she had because she is the front desk clerk and the morning breakfast person. Craziness. They work a room has two machines… Mom was out of order. The other was a clunky stationary bike. They did have some free weights, but that was all. There is a decent Denny’s-like restaurants in the parking lot, but nothing else around the hotel except a gas station with food"