15 Capital Drive, at I-81 Progress Avenue Exit 69, Harrisburg, PA
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Thank you for leaving us some feedback from your most recent stay with us. We are thrilled to see that you found everything to your liking. We strive to not only meet but excel passed the highest level of expectations set forth by all of our guest. We hand pick each and every one of our staff members for the position they hold as they are all very passionate about what they do and that clearly showed here. We hope we have the opportunity to have you stay with us again while visiting the central Pennsylvania area. Thank you for choosing Springhill Suites Harrisburg Hershey and safe travels.
Thank you for leaving us some feedback from your most recent stay with us. We are thrilled to see that you found everything to your liking. We strive to not only meet but excel passed the highest level of expectations set forth by all of our guest. We hand pick each and every one of our staff members for the position they hold as they are all very passionate about what they do and that clearly showed here. We hope we have the opportunity to have you stay with us again while visiting the central Pennsylvania area. Thank you for choosing Springhill Suites Harrisburg Hershey and safe travels.
Thank you for taking the time to share your experience with us. We apologize for the inconvenience caused by the highway. Unfortunately, there is little that can be done regarding this, however we do offer sleep kits and ear plugs to any guest that may need them. I apologize that you were not aware of this. Should you choose to stay with us again, please feel free to request a room facing away from the interstate, and we will do our best to fulfill the request. Thank you again for your feedback and safe travels!
The accommodations were exactly what were needed for my stay. The room was clean and spacious. The hotel was convenient and not far from the highway. I would definitely stay here again.
Dominique
Stayed 1 night in May 2024
Response from Scott on 8 May 2024
Thank you for taking the time to leave us some feedback from your most recent stay. We are thrilled to hear that we left a long lasting impression on you and your party. We know the highway can be a little noisy but as you mentioned it makes it easy to find the hotel and get on and off the highway. It is in the ideal location for those driving the east coast and needing somewhere to pull over. We take much pride in our hotel and our housekeepers are unmatched. They are dedicated to making sure our guest are in their home away from home. We hope to see you again while in the Harrisburg area and safe travels.
Property was clean and staff was friendly. We had 6 in the room and it was still comfortable! Loved that the shower and toilet were separated.
Emily
Stayed 1 night in May 2024
Response from Scott on 6 May 2024
Thank you for taking a moment to leave us some insight into your recent stay with us. We are thrilled to hear that you found everything to not only meet your needs but exceed them. We take much pride in the product and service we provide and could not be happier. Thank you again for your feedback and safe travels.
Good hotel, prompt attention, smooth check-in. Thanks.
Donald
Stayed 1 night in Apr 2024
Response from Scott on 30 Apr 2024
Thank you for leaving us some feedback from your most recent stay with us. We are thrilled to see that you found everything to your liking. We strive to not only meet but excel passed the highest level of expectations set forth by all of our guest. We hand pick each and every one of our staff members for the position they hold as they are all very passionate about what they do and that clearly showed here. We hope we have the opportunity to have you stay with us again while visiting the central Pennsylvania area. Thank you for choosing Springhill Suites Harrisburg Hershey and safe travels.
10/10 Excellent
Diane
27 Apr 2024
Diane
Stayed 1 night in Apr 2024
Response from Scott on 17 May 2024
Thank you for taking a few moments to leave us some feedback from your most recent stay with us. We are thrilled to hear that you found everything to not only meet but exceed your expectations while staying with us. We strive to be the best of the best Harrisburg has to offer by providing exceptional service alongside our superior accommodations. We hope to see you and your party if you are in the Harrisburg area again. Thank you for choosing Springhill Suites Harrisburg Hershey and safe travels!
6/10 Okay
Taryn
Travelled with family and small children
23 Apr 2024
Liked: Cleanliness, staff & service
Room was great, unfortunately pool was closed for maintenance and we had a very disappointed toddler.
Taryn
Stayed 1 night in Apr 2024
Response from Taylor on 24 Apr 2024
Thank you for taking the time to share your experience with us. We are happy to hear that you enjoyed your room, however please accept our apologies for the pool not being open. Due to the busy weekend we had, we made the decision to close the pool so that our maintenance team would be able to clean it thoroughly and treat it properly. We realize this was inconvenient, and for that we apologize. However, we hope this does not discourage you from choosing to stay with us again if your travels ever bring you back to the Harrisburg area. Thank you again for your feedback. Have a wonderful day and safe travels!
10/10 Excellent
Tricia
Travelled with family
22 Apr 2024
Our stay was great.
Tricia
Stayed 3 nights in Apr 2024
Response from Taylor on 22 Apr 2024
Thank you for taking the time to share your positive experience with us. We are so happy to hear that you enjoyed your stay! We hope we have the opportunity to welcome you again, should your travels bring you back to the Harrisburg area. Have a wonderful day!
Thank you for leaving us some feedback from your most recent stay with us. We are thrilled to see that you found everything to your liking. We strive to not only meet but excel passed the highest level of expectations set forth by all of our guest. We hand pick each and every one of our staff members for the position they hold as they are all very passionate about what they do and that clearly showed here. We hope we have the opportunity to have you stay with us again while visiting the central Pennsylvania area. Thank you for choosing Springhill Suites Harrisburg Hershey and safe travels.
Thank you for sharing your positive experience with us! We are happy to hear that you enjoyed our complimentary breakfast. We hope we have the opportunity to host you again, should your travels bring you back to the Harrisburg area. Have a wonderful day and safe travels.
Wednesday night social was great. Quiet & comfortable room
Ann
Stayed 1 night in Mar 2024
Response from Taylor on 7 Apr 2024
Thank you for sharing your positive experience. We are happy to hear that you enjoyed your stay with us. We hope we have the opportunity to welcome you again, should your travels bring you back to the Harrisburg area. Have a wonderful day!
10/10 Excellent
Mary
Travelled with partner
4 Apr 2024
Clean and convenient. Great room.
Mary
Stayed 1 night in Mar 2024
Response from Scott on 4 Apr 2024
Thank you for leaving us some feedback from your most recent stay with us. We are thrilled to see that you found everything to your liking. We strive to not only meet but excel passed the highest level of expectations set forth by all of our guest. We hand pick each and every one of our staff members for the position they hold as they are all very passionate about what they do and that clearly showed here. We hope we have the opportunity to have you stay with us again while visiting the central Pennsylvania area. Thank you for choosing Springhill Suites Harrisburg Hershey and safe travels.
Thank you for leaving us some feedback from your most recent stay with us. We are thrilled to see that you found everything to your liking. We strive to not only meet but excel passed the highest level of expectations set forth by all of our guest. We hand pick each and every one of our staff members for the position they hold as they are all very passionate about what they do and that clearly showed here. We hope we have the opportunity to have you stay with us again while visiting the central Pennsylvania area. Thank you for choosing Springhill Suites Harrisburg Hershey and safe travels.
Thank you for taking a few moments to leave us some feedback from your most recent stay with us. We are thrilled to hear that you found everything to not only meet but exceed your expectations while staying with us. We strive to be the best of the best Harrisburg has to offer by providing exceptional service alongside our superior accommodations. We hope to see you and your party if you are in the Harrisburg area again. Thank you for choosing Springhill Suites Harrisburg Hershey and safe travels!
Thank you for leaving us some feedback from your most recent stay with us. We are thrilled to see that you found everything to your liking. We strive to not only meet but excel passed the highest level of expectations set forth by all of our guest. We hand pick each and every one of our staff members for the position they hold as they are all very passionate about what they do and that clearly showed here. We hope we have the opportunity to have you stay with us again while visiting the central Pennsylvania area. Thank you for choosing Springhill Suites Harrisburg Hershey and safe travels.
Thank you for taking a few moments to leave us some feedback from your most recent stay with us. We are thrilled to hear that you found everything to not only meet but exceed your expectations while staying with us. We strive to be the best of the best Harrisburg has to offer by providing exceptional service alongside our superior accommodations. We hope to see you and your party if you are in the Harrisburg area again. Thank you for choosing Springhill Suites Harrisburg Hershey and safe travels!
Thank you for leaving us some feedback from your most recent stay with us. We are thrilled to see that you found everything to your liking. We strive to not only meet but excel passed the highest level of expectations set forth by all of our guest. We hand pick each and every one of our staff members for the position they hold as they are all very passionate about what they do and that clearly showed here. We hope we have the opportunity to have you stay with us again while visiting the central Pennsylvania area. Thank you for choosing Springhill Suites Harrisburg Hershey and safe travels.
Easy check in and front desk receptionist was friendly and welcoming.
Robert
Stayed 1 night in Feb 2024
Response from Taylor on 3 Feb 2024
Thank you for sharing your positive experience with us. We are happy to hear that you enjoyed your stay! We hope to welcome you again, should your travels bring you back to the Harrisburg area. We wish you safe travels on all of your future endeavors.
Thank you for taking a few moments to leave us some feedback from your most recent stay with us. We are thrilled to hear that you found everything to not only meet but exceed your expectations while staying with us. We strive to be the best of the best Harrisburg has to offer by providing exceptional service alongside our superior accommodations. We hope to see you and your party if you are in the Harrisburg area again. Thank you for choosing Springhill Suites Harrisburg Hershey and safe travels!
6/10 Okay
Nikolay, Ocean Pines
14 Jan 2024
Nikolay
Stayed 2 nights in Jan 2024
Response from Scott on 5 Feb 2024
Thank you for leaving us some insight into your recent stay with us. We are happy to hear that you enjoyed much of your stay. We are sorry to see that some parts were less then desired. We do our absolute best to ensure all of our guest get the most out of each and every stay and apologize for missing the mark this time. We hope we have the opportunity to have you stay with us again while in the Harrisburg area to show you we can exceed those expectations. Thank you again for taking a moment and safe travels.
10/10 Excellent
Mary
10 Jan 2024
Mary
Stayed 1 night in Jan 2024
Response from Scott on 12 Jan 2024
Thank you for leaving us some feedback from your most recent stay with us. We are thrilled to see that you found everything to your liking. We strive to not only meet but excel passed the highest level of expectations set forth by all of our guest. We hand pick each and every one of our staff members for the position they hold as they are all very passionate about what they do and that clearly showed here. We hope we have the opportunity to have you stay with us again while visiting the central Pennsylvania area. Thank you for choosing Springhill Suites Harrisburg Hershey and safe travels.
Thank you for leaving us some feedback from your most recent stay with us. We are thrilled to see that you found everything to your liking. We strive to not only meet but excel passed the highest level of expectations set forth by all of our guest. We hand pick each and every one of our staff members for the position they hold as they are all very passionate about what they do and that clearly showed here. We hope we have the opportunity to have you stay with us again while visiting the central Pennsylvania area. Thank you for choosing Springhill Suites Harrisburg Hershey and safe travels.
10/10 Excellent
Ellen
5 Jan 2024
Best accommodation from coast to coast
My husband and I have been driving home cross country, from LA to Downeast Maine. This was by far the best hotel accommodation of the past week: great room layout, tasteful decor, very friendly and helpful staff.
Ellen
Stayed 1 night in Jan 2024
Response from Scott on 8 Jan 2024
Thank you for taking a moment to leave us some feedback from your most recent stay. I do not think you understand how much this means to my team and I. We work tirelessly to make sure the hote is clean and in good condition. We make a point as leaders to choose our team for their personality as we can teach anything but not how we treat one another. We are thrilled you enjoyed your time here and hope to see you again while in the Central PA area. Thank you again for your feedback and safe travels.
Thank you for taking a few moments to leave us some feedback from your most recent stay with us. We are thrilled to hear that you found everything to not only meet but exceed your expectations while staying with us. We strive to be the best of the best Harrisburg has to offer by providing exceptional service alongside our superior accommodations. We hope to see you and your party if you are in the Harrisburg area again. Thank you for choosing Springhill Suites Harrisburg Hershey and safe travels!
10/10 Excellent
Jesse
3 Jan 2024
Jesse
Stayed 1 night in Jan 2024
Response from Scott on 8 Jan 2024
Thank you for leaving us some feedback from your most recent stay with us. We are thrilled to see that you found everything to your liking. We strive to not only meet but excel passed the highest level of expectations set forth by all of our guest. We hand pick each and every one of our staff members for the position they hold as they are all very passionate about what they do and that clearly showed here. We hope we have the opportunity to have you stay with us again while visiting the central Pennsylvania area. Thank you for choosing Springhill Suites Harrisburg Hershey and safe travels.
10/10 Excellent
Taiza
1 Jan 2024
Taiza
Stayed 1 night in Dec 2023
Response from Scott on 5 Jan 2024
Thank you for taking a few moments to leave us some feedback from your most recent stay with us. We are thrilled to hear that you found everything to not only meet but exceed your expectations while staying with us. We strive to be the best of the best Harrisburg has to offer by providing exceptional service alongside our superior accommodations. We hope to see you and your party if you are in the Harrisburg area again. Thank you for choosing Springhill Suites Harrisburg Hershey and safe travels!
The cleanest and most comfortable place in Harrisburg.
Richard
Stayed 1 night in Dec 2023
Response from Scott on 2 Jan 2024
Thank you for taking a few moments to leave us some feedback from your most recent stay with us. We are thrilled to hear that you found everything to not only meet but exceed your expectations while staying with us. We strive to be the best of the best Harrisburg has to offer by providing exceptional service alongside our superior accommodations. We hope to see you and your party if you are in the Harrisburg area again. Thank you for choosing Springhill Suites Harrisburg Hershey and safe travels!
Thank you for leaving us some feedback from your most recent stay with us. We are thrilled to see that you found everything to your liking. We strive to not only meet but excel passed the highest level of expectations set forth by all of our guest. We hand pick each and every one of our staff members for the position they hold as they are all very passionate about what they do and that clearly showed here. We hope we have the opportunity to have you stay with us again while visiting the central Pennsylvania area. Thank you for choosing Springhill Suites Harrisburg Hershey and safe travels.
Passing through on our way home to New England for the holidays. This is the second time we’ve stopped here and the service is great and consistent. Hotel is clean, beds are comfy, and the breakfast is good.
Heather
Stayed 1 night in Dec 2023
Response from scott on 22 Dec 2023
Thank you for taking a few moments to leave us some feedback from your most recent stay with us. We are thrilled to see returning faces time and time again. I know my team will be thrilled about your comments on a job well done. This means more then you know. Thank you again for your feedback, safe travels, and happy holidays.
Great, spacious rooms that were clean. The breakfast was delightful.
Maria
Stayed 1 night in Dec 2023
Response from Scott on 5 Dec 2023
Thank you for taking a few moments to leave us some feedback from your most recent stay with us. We are thrilled to hear that you found everything to not only meet but exceed your expectations while staying with us. We strive to be the best of the best Harrisburg has to offer by providing exceptional service alongside our superior accommodations. We hope to see you and your party if you are in the Harrisburg area again. Thank you for choosing Springhill Suites Harrisburg Hershey and safe travels!
Extremely professional staff and beautiful setting
Ryan
Stayed 1 night in Nov 2023
Response from Scott on 28 Nov 2023
Thank you for taking a few moments to leave us some feedback from your most recent stay with us. We are thrilled to hear that you found everything to not only meet but exceed your expectations while staying with us. We strive to be the best of the best Harrisburg has to offer by providing exceptional service alongside our superior accommodations. We hope to see you and your party if you are in the Harrisburg area again. Thank you for choosing Springhill Suites Harrisburg Hershey and safe travels!
I loved the large handicapped accessible room. The bed was comfortable with four nice pillows. I think its time for the winter comforters though. The front desk person was very nice and answered all my questions. There is breakfast in the morning and an evening bar for those who wish to partake.
Lois
Stayed 1 night in Nov 2023
Response from Scott on 22 Nov 2023
Thank you for taking a few moments to leave us some feedback from your most recent stay with us. We are thrilled you enjoyed your time with us from the front desk at check in all the way to breakfast the next morning. Unfortunately we do not have winter comforters but we would have been more then happy to give you another blanket had we known you would like another one. We are thrilled the the staff was able to leave a grand impression on you. I know it goes a long way with them as they work very hard to make sure our guest feel as if they are in their home away from home. Thank you again for your feedback and safe travels!
Right off the highway, but pretty quiet anyway. Great beds and couch with trundle bed option. Nice interior design.
Mark
Stayed 1 night in Nov 2023
Response from Scott on 21 Nov 2023
Thank you for leaving us some feedback from your most recent stay with us. We are thrilled to see that you found everything to your liking. We strive to not only meet but excel passed the highest level of expectations set forth by all of our guest. We hand pick each and every one of our staff members for the position they hold as they are all very passionate about what they do and that clearly showed here. We hope we have the opportunity to have you stay with us again while visiting the central Pennsylvania area. Thank you for choosing Springhill Suites Harrisburg Hershey and safe travels.
Thank you for taking the time to share your positive experience. We are happy to hear that you enjoyed your stay with us! We hope we have the opportunity to welcome you again when your travels bring you back to the Harrisburg area. Have a wonderful day!
10/10 Excellent
Anita or Archibald
11 Nov 2023
Liked: Cleanliness
Anita or Archibald
Stayed 1 night in Nov 2023
Response from Scott on 13 Nov 2023
Thank you for taking a few moments to leave us some feedback from your most recent stay with us. We are thrilled to hear that you found everything to not only meet but exceed your expectations while staying with us. We strive to be the best of the best Harrisburg has to offer by providing exceptional service alongside our superior accommodations. We hope to see you and your party if you are in the Harrisburg area again. Thank you for choosing Springhill Suites Harrisburg Hershey and safe travels!
Thank you for sharing your positive experience. We hope to welcome you again, should your travels bring you back to the Harrisburg area. Have a wonderful day and safe travels!
10/10 Excellent
Richard
Business traveller
2 Nov 2023
Liked: Property conditions & facilities
Business stay
Great business stay hotel. clean . convenient and great service.
Richard
Stayed 1 night in Nov 2023
Response from Taylor on 4 Nov 2023
Thank you for taking the time to share your positive experience. We are happy to hear that you enjoyed your stay with us! We hope that we have the opportunity to welcome you again, should your travels bring you back to the Harrisburg area. Have a wonderful day and safe travels!
Thank you for sharing your positive experience with us. We are happy to hear you enjoyed your stay! We hope we have the opportunity to welcome you again, should your travels bring you back to the Harrisburg area. Have a wonderful day!
Thank you for taking a few moments to leave us some feedback from your most recent stay with us. We are thrilled to hear that you found everything to not only meet but exceed your expectations while staying with us. We strive to be the best of the best Harrisburg has to offer by providing exceptional service alongside our superior accommodations. We hope to see you and your party if you are in the Harrisburg area again. Thank you for choosing Springhill Suites Harrisburg Hershey and safe travels!
Great property and a great rate. Our kids enjoyed the pool and breakfast was good. Very clean hotel.
Jason
Stayed 1 night in Sep 2023
Response from Taylor on 4 Oct 2023
Thank you for sharing your positive experience with us. We are so happy to hear how much you and your family enjoyed your stay! We hope to have the opportunity to welcome you again when your travels bring you back to the Harrisburg area. We wish you safe travels on all of your future endeavors. Have a wonderful day!
Thank you for sharing your positive experience. We are happy to hear you enjoyed your stay with us! We hope we have the opportunity to welcome you again when your travels bring you back to the Harrisburg area. Have a wonderful day!
The hotel staff was friendly and responsive. The hotel lobby was lovely and the complimentary breakfast was decent. The suite that we stayed in was clean and spacious, though the soundproofing wasn’t great as we could hear kids in the room above us running back and forth. We also received stained towels, one of them appearing to be a blood stain.
Sandy
Stayed 1 night in Sep 2023
Response from Taylor on 4 Oct 2023
Thank you for your review. I am glad to hear that overall, your experience was positive. I apologize for the noise disturbances you experienced, we hope they weren't so bad as to discourage you from staying with us again. I am disappointed to hear about the stained linens you received, and for that I sincerely apologize. I will be sharing this with our Executive Housekeeper to make sure that the proper methods are being utilized in our housekeeping department. Thank you again for sharing your feedback with us. We hope to welcome you again, should your travels bring you back to the Harrisburg area. Have a wonderful day!
2/10 Terrible
Lyne
Travelled with family
30 Sept 2023
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Very noisy, not soundproof hotel. We could hear the neighbor upstairs a lot. Ceiling cracking noise also.
Lyne
Response from Taylor on 4 Oct 2023
Thank you for taking the time to share your experience. Your experience is below our standard. It is our hope that all of our guests have a relaxing and enjoyable stay, and I am sorry to hear that was not the case for you. We would have been more than happy to move your room for you. Should you choose to stay with us again, please do not hesitate to request a room on a higher floor and we will do our best to fulfill the request. Thank you again for providing your feedback. We apologize again for the poor experience, but thank you for bringing these matters to our attention. We wish you safe travels on all of your future endeavors.
8/10 Good
Thomas
19 Sept 2023
Thomas
Stayed 3 nights in Sep 2023
Response from Scott on 10 Oct 2023
Thank you for leaving us some feedback from your most recent stay with us. We are thrilled to see that you found everything to your liking. We strive to not only meet but excel passed the highest level of expectations set forth by all of our guest. We hand pick each and every one of our staff members for the position they hold as they are all very passionate about what they do and that clearly showed here. We hope we have the opportunity to have you stay with us again while visiting the central Pennsylvania area. Thank you for choosing Springhill Suites Harrisburg Hershey and safe travels.
Thank you for leaving us some feedback from your most recent stay with us. We are thrilled to see that you found everything to your liking. We strive to not only meet but excel passed the highest level of expectations set forth by all of our guest. We hand pick each and every one of our staff members for the position they hold as they are all very passionate about what they do and that clearly showed here. We hope we have the opportunity to have you stay with us again while visiting the central Pennsylvania area. Thank you for choosing Springhill Suites Harrisburg Hershey and safe travels.
Thank you for sharing your positive experience with us. We are so happy to hear that you enjoyed your stay! We will be sharing your review with our team as a way of celebrating the great guest experiences we delivered. We hope to welcome you again, should your travels bring you back to the Harrisburg area. Have a wonderful day!
4/10 Poor
Christopher
Travelled with family, Business traveller
11 Sept 2023
Liked: Amenities
Set up of room was weird. Bed was not comfortable. Bathroom door was broken and soap dispenser in shower was broken. The hotel was very clean and staff was very nice
Christopher
Stayed 1 night in Sep 2023
Response from Taylor on 11 Sept 2023
Thank you for taking the time share your experience with us. Your experience is below our standard. We are very happy to hear that you found our staff to be pleasant and the hotel clean, however I am sorry to hear of the issues you had in your room. It is our hope that all of our guests have a relaxing and enjoyable stay is a comfortable room, and I am sorry to hear that we did not meet expectations. I will be informing our maintenance team of the broken door and soap dispenser to make sure they are no longer a problem for any of our future guests. We hope these issues do not discourage you from considering to stay with us again in the future. Should you choose to do so, we will do everything within our power to make sure we not only meet but exceed your expectations. Thank you again for providing us with your feedback. We wish you safe travels on all of your future endeavors!
8/10 Good
Nicole
Travelled with family and small children
6 Sept 2023
Liked: Cleanliness
It was noisy. Hotel built on the highway. Couldn’t leave the window open. Nothing great about the stay it was just average.
Nicole
Stayed 3 nights in Aug 2023
Response from Taylor on 9 Sept 2023
Thank you for taking the time to share your experience with us. We apologize for your stay being disturbed by the highway noise. Unfortunately there is little that can be done, however we do offer ear plugs for any guests who may need them. Should you choose to stay with us again, please do not hesitate to request a room on the nonhighway side of the building, and we will do our best to fulfill that request. Thank you again for sharing your experience with us. We wish you safe travels on all of your future endeavors!
Thank you for sharing your positive experience. We are happy you found your stay peaceful and the environment clean. We hope to welcome you again, should your travels bring you back to the Harrisburg area. Have a wonderful day!