Front of property

Reviews of Siam Oriental Hotel

3.5 out of 5
Siam Oriental Hotel
181 Sripoovanart Road, Hat Yai, Songkhla

Reviews

8.4

Very good

Rating 10 - Excellent. 21 out of 54 reviews" "
Rating 8 - Good. 22 out of 54 reviews" "
Rating 6 - Okay. 10 out of 54 reviews" "
Rating 4 - Poor. 1 out of 54 reviews" "
Rating 2 - Terrible. 0 out of 54 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ahmad Zaini

Stayed 2 nights in Jan 2024

6/10 Okay

John

Stayed 2 nights in Dec 2023

10/10 Excellent

nor suriati

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Masnor

Stayed 2 nights in Dec 2022

10/10 Excellent

Sze Lack, PETALING JAYA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
large room and clean
Stayed 2 nights in Oct 2022

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
The location was near to the night marker and Diana shopping complex. The room is big for the price we pay and the bed is comfortable. The cons: a lot of tuk tuk driver are not aware of this hotel and most staff don’t understand English. Pillow is not comfortable
Stayed 2 nights in Dec 2019
Response from Sirisopa on 20 Feb 2020
Dear Value Customer, Thank you very much for selecting to stay with us for your recent visit. We are appreciated for your feedback and comment to improve our service to be better.

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2019

8/10 Good

K, Kuala Lumpur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Like: Very comfortable room, value for money, walking distance to night market and bus terminal Dislike: Not a good location in terms of dining, music downstairs disturbed my sleep.
Stayed 2 nights in Dec 2019

10/10 Excellent

Jeffrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room. Good quality bed & accessories. But shower head is wear and water pressure is intermittent.
Stayed 2 nights in Nov 2019
Response from Jeu on 4 Dec 2019
Dear Jeffrey, Thank you for staying with us and for having shared your experience through Hotels.com. It always great reading such wonderful experience of our customer. I'm very glad to know that you happy with our room. We are appreciated to your feedback about shower and water pressure. I can ensure you that we work strive forward for improvements accordingly. We look forward for a pleasure of welcoming you back at Siam Oriental Hotel again in the near future. Best regards, Reservation Team / Siam Oriental Hotel

8/10 Good

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel overview
Friendly staff, clean and comfort room Lack of English tv program
Stayed 3 nights in Nov 2019
Response from Jeu on 2 Dec 2019
Dear Eddie, Thank you for staying with us and for having shared your experience through Hotels.com. It always great reading such wonderful experience of our customer. I'm very glad to know that you happy with the room provided and especially for our good service and friendly staffs. We appreciate your feedback about lacking of English TV Programs and I can ensure you that we work strive forward for improvements accordingly. We look forward for a pleasure of welcoming you back at Siam Oriental Hotel again in the near future. Best regards, Jeu Reservation Team / Siam Oriental Hotel

8/10 Good

Leong

Stayed 1 night in Nov 2019

6/10 Okay

Haq

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room size was great. Wifi was not working and the hotel did not provide iron, must use laundry service for that
Stayed 1 night in Oct 2019
Response from Jeu on 21 Nov 2019
Dear Guest, Thank you for staying with us and for having shared your review. I'm delighted to read that overall you enjoyed your recent stay. Thank you for highlighting about the room size. For ironing, please be informed that we have laundry service available at our hotel. Your feedback about Wifi is noted and I can ensure you that we work strive forward for improvements accordingly. We look forward to having you back at Siam Oriental Hotel again in the near future. That will allow us to demonstrate improvements. Best regards, Reservation Team Siam Oriental Hotel

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
First time I went into a hotel which did not provide tooth brush & toothpaste
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2019

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was very good and the staff very friendly. The hotel required a cash deposit upon check-in which was inconvenient even though the amount was not very high. Also, they charged for ice which most hotels provide free.
Stayed 2 nights in Apr 2019

10/10 Excellent

Noremi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay. Near with da asean night bazaar just walk-in only. My fav place okeyyy. I love ur hotel so much next time wanna repeat again.
Stayed 2 nights in Apr 2019
Response from Siam Oriental Hotel on 23 May 2019
Dear Noremi, Thank you for staying with us and shared your feedback through Hotel.com We are delighted to see that you have enjoyed staying at our hotel. Thanks for choosing to stay with and we look forward in welcoming you back soon. Sincerely yours,

6/10 Okay

Chang, Sungai Petani

Travelled with group
Liked: Staff & service
Hotel near to town.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Derrickteh, Penang

Liked: Cleanliness, room comfort
Nice and clean room
Stayed 2 nights in Dec 2018

6/10 Okay

WC, Penang

Liked: Room comfort
Location is a little bit far from center which makes getting transport hardera and more expensive. Water pressure was not consistent.
Stayed 2 nights in Dec 2018

10/10 Excellent

BenCL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a very pleasant stay
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel close to Asean night bazaar. Only thing is shower head is fix, cannot take down to hv shower with kids. Bed was comfortable with comfort conditions is room
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Halal food need to provide. To fund halal must go out form hotel
Stayed 2 nights in Dec 2018

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The massage experience were poor. we selected 2 hours oil massage, it ended only provided 1.5 hour service and masseurs kept on talking to one another while servicing and kept on away from the room.
Stayed 1 night in Dec 2018

8/10 Good

Roslin Azmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast is below expectation with very limited choice of menu
Stayed 3 nights in Dec 2018

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable price and friendly staff
The hotel very clean and room is quite spacious. Their staff also very friendly. Just one thing is the extra bed may run out if you are late check in. The wifi broke down cannot be connected.
Stayed 1 night in Dec 2018

8/10 Good

Doris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Ronson

Liked: Cleanliness, staff & service
Nice hotel
The bed is not comfortable as it’s too hard & the room air-con not so cool.
Stayed 1 night in Nov 2018

10/10 Excellent

haslinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the hotel. Clean and very comfortable. Price is very reasonable.. The only downside is they dont have iron and iron board. You need to either bring or just use their ironing service. But the price for the service is cheap. So i dont mind paying. Overall i like the hotel and will stay here again if i come to hat yai
Stayed 1 night in Oct 2018

4/10 Poor

Kia Yong

Not fantastic
Nothing fantastic about this hotel, not cheap and rooms are so so, limited parking space, very poor selection of tv program hardly amy English channel in fact couldn't find any
Stayed 1 night in Sep 2018

10/10 Excellent

Mazni

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Kok Fooi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need to improve the breakfast!

8/10 Good

Choon Seng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad

6/10 Okay

Sing Keong, Malaysia

Liked: Staff & service
Disliked: Cleanliness
It is quite.
There are a lot of spiders and webs at the room, corridor, mandarin restaurant.
Stayed 3 nights in Feb 2018

8/10 Good

Janice, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good and nice and clean hotel . Staff also friendly
Stayed 1 night in Dec 2017

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD, VERY COMFORTABLE
Stayed 2 nights in Dec 2017
Dear Lee, Thank you very much for sharing your thoughtful comments of your recent stay with us at Siam Oriental Hotel. We are delighted to know your time here was such an enjoyable and comfortable one, and that all was to your liking. Your kind words about your experience have been shared and needless to say, we are proud of our team and appreciate hearing from our clients the wonderful attention to detail they give, making our guests feel taken care of and special. Thank you once again for your feedback and please do let me know if I may personally assist with anything. We look forward to your next stay with us! Best Regards, Reservation Team

8/10 Good

Shah, Singapore

Liked: Cleanliness, room comfort
Generally Nice Hotel but could have been better!
Level of Entrance to hotel lobby from the street seem to be high. No other way to reach the hotel lobby besides climbing the stairs and wheelchair ramp. Would be better if a lift is available, especially for handicap and elderly guests. Breakfast spread not that good but could be better by changing their menu cycle. Staff need to be attentive to guest rather then standing in a group.
Stayed 2 nights in Dec 2017
Response from Reservation Team on 21 Dec 2017
Dear Shah, Thank you for taking the time to share your experience and feelings concerning your recent stay with us. We appreciate you taking the time to notify us of your experience during your recent stay. We regret to read that our quality of breakfast buffet line and the hotel entrance door did not meet your expectations. However, we will share your experience to department concerned. Kindly noted that we truly consider your highlight and we have immediately share it to front office department for improvement. In the meantime we are happy that the efficient work of our housekeepers and the strategic location were at your convenience. Again, we appreciate your constructive comment on expedia.com and we hope you will allow us to restore your confidence by having the opportunity to welcome you back in the near future so that we may demonstrate our commitment to serving you better. Best regards, Reservation Team

8/10 Good

Masoud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WiFi very poor
Everything was nice except the WiFi was very poor couldn’t use it so slow
Stayed 3 nights in Sep 2017

8/10 Good

Vasanthan

Liked: Cleanliness, property conditions & facilities, room comfort
Clean Budget Hotel.
It is an overall good hotel. The rooms are clean. The front desk checked us in quickly and had our luggages delivered to one of our room while we went looking for supper. The lunch buffet is a good bargain with a good spread and a low price. My only complaint is a slightly stained bedsheet, which after 3 calls to the house keeping and front desk was left unattended. Took a video in case of dispute later on. I would recommend this place to everyone demanding a clean hotel on a budget. P/S. Need transport to get to town centre.
Stayed 2 nights in Aug 2017

10/10 Excellent

Vasanthan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a clean comfortable hotel. Lunch buffet was a great bargain. The house keeping was not responsive due to language barrier. There are not many food outlets around the area.
Stayed 1 night in Aug 2017

8/10 Good

Gnanaeswari

Stayed 3 nights in Dec 2023

8/10 Good

myoung ae

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

NOR FADHLIANA

Stayed 2 nights in Oct 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
喫煙所が6階のみで少し不便。部屋は広く清潔です。UVカットのフィルムがブルーなので昼間の部屋はカーテンを閉めないと違和感のある環境。 スタッフはとても親切です。レストランも美味しく立地も良いです。近くに定食屋まりちゃんがあるので長期滞在でも気になりませんでした。
Stayed 1 night in Aug 2019

6/10 Okay

Sanchai

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2018

10/10 Excellent

Linhock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得入住
酒店客房清靜, 酒店大廳不複雜,因為沒有旅遊團體住客, 酒店提供早餐自助滿意程度給90%
Stayed 4 nights in Nov 2018

8/10 Good

อภิณพ, แก่งคอย สระบุรี

Liked: Staff & service, room comfort
บรรยากาสดีใกล้เมือง
สะดวกสบายมากเดิน ทางไปทีาอื่นๆได้ง่ายอยู่กลางเมืองหาดใหญ่
Stayed 1 night in Sep 2018