Hato Nuevo Holidays

Good location to go any part. The building is safe, good gates and security camaras all over. Room was clean ac good. No mcrowave or coffee in the hotel.

Best hotel I’ve ever stayed in at Puerto Rico! Never wanted to leave!

I did not get breakfast because they didn't have many options there were no more home fries so they said I can get french fries I decided to get food outside which was not a problem . I did come down for breakfast around 10am so maybe everything was eaten by other guest I was late

After being buzzed into the hotel we waited over 20 minutes for staff to join us in the lobby to check us in. Unfortunately there was no key card entry. Anyone coming in to the hotel had to ring the doorbell and wait for staff to buzz you in. Otherwise friendly and helpful staff. Spacious room with a sitting area but TV only in bedroom. So we never used the sitting room. Hotel located within walking distance of Old San Juan. Fifteen minute walk to Plaza de la Colon. Expedia asked us to rate the breakfast but we were not offered breakfast nor did we see a place in the hotel for breakfast.

Doesn’t allow window openings - gets stuffy in there.