Hầu Thào Hotels

"My parents and I were completely blown away by this resort. If I ever travel back to Sapa, I'll definitely want to stay here. - Location: Only a 10min Grab ride down to Sapa Center, but you won't feel like you're near it which is what we wanted. It's quiet, scenic (despite the fog and rain) and near one of the stations that take you up and down the mountain. - Accommodation: Our bungalow was above and beyond what we expected. Only downside was the master bedroom bathroom was freezing (one of the heater lights was broken), so we didn't use it very much. - Food: Excellent, a little more western-centric. Due to my dad's medical condition, we weren't always able to go downtown to eat. The food in the hotel was suitable. Breakfast was a highlight every morning! - Service: I'd give them 10 stars if I could! From the moment we arrived (welcome drinks), to anything we needed (e.g. extra towels/blankets for cold nights), to the almost-instantaneous buggy service (we'd just call the reception to request a ride from our bungalow to the lobby if the weather was bad) - just downright amazing. - Amenities: I didn't get to enjoy it as I was spending most of my time taking care of my parents - but next time I'm hear I want to try their pools and spa! "

"Convenient location. Staff allowed us to store our baggage before check in for free. Always greeted us when we left and returned and held the doors opened for us. Room was clean. Beautiful hotel. "

"The staff were very helpful and friendly. We arrived in Sapa early and they let us store our luggage there before check in. Location was walking distance to shopping and restaurants. "

"The staff are awesome. breakfast buffet is a nice touch. Room is nicely decorated, clean and comfortable. Would absolutely come back"

"Excellent customer service. I severly injured my ankle on arrival and staff gave us ice and towels on arrival. Alisa was absolutely amazing, she gave me a crutch to use, got us a really nice driver for the day, and checked in on my ankle daily. The swimming pool was lovely too. Breakfast was great. So much variety. I cannot fault this hotel. All the staff and the ground workers are so friendly here."

"The staff are friendly and helpful. Just that the location is not as suitable for old and weak people because there’s a slope to climb before reaching the hotel. Otherwise, it’s very good. "

"This was such a stunning location! Beautiful views over the valley, lovely staff and a short grab ride into Sapa. We loved exploring Sapa, then retreating back to this little serene oasis! Would highly recommend"

"Very clean and spacious room. Easy 5 min walk to town centre."

"Great location in the town center and very helpful staff."