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Reviews of Doña Isabel - La Giraldilla

3.5 out of 5
Doña Isabel - La Giraldilla
Villegas 441, Havana

Reviews

9.4

Exceptional

Rating 10 - Excellent. 88 out of 120 reviews" "
Rating 8 - Good. 22 out of 120 reviews" "
Rating 6 - Okay. 8 out of 120 reviews" "
Rating 4 - Poor. 2 out of 120 reviews" "
Rating 2 - Terrible. 0 out of 120 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

MICHAEL, Bralorne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding value. Be aware that this property is located in the heart of the decay in Havana, and a general, in Cuba. There's garbage on the street, dog poop all over the place, the smell of urine at every corner, it's like a war zone with a mix of smiling , sad,and neutral, local faces walking around
Stayed 10 nights in Apr 2024

10/10 Excellent

Gulnara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. The staff is very helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

Kasra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Doña Isabel - La giraldilla and was thoroughly impressed by the exceptional friendliness of the staff. From the moment I arrived, they greeted me with warm smiles and genuine hospitality. Throughout my stay, they went above and beyond to ensure I was comfortable and had everything I needed. Whether it was offering helpful local tips or promptly addressing any requests, their dedication to customer service was truly outstanding. I left the hotel feeling not just like a guest, but like a valued member of their community. Kudos to the staff for making my stay memorable and enjoyable!
Stayed 3 nights in Mar 2024

10/10 Excellent

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2024

8/10 Good

NATHALIE

Stayed 1 night in Feb 2024

10/10 Excellent

Pauline

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at this property. You are in one of the beautiful, old buildings right in the center of Havana. Gisele and Patricia are wonderful! The apartment is lovely, with a sitting area and balcony on the street. Highly recommend the breakfasts: great local fruits, eggs, fresh juices, jams. You can book trips, taxis, exchange money, get recommendations from Gisele. This is a highly convenient option since often it is hard to figure out on the street. We definitely recommend this property. We will be back, we very much enjoyed our stay in Havana, Cuba!
Stayed 3 nights in Jan 2024

10/10 Excellent

kelley

Liked: Cleanliness, staff & service, property conditions & facilities
It is very beautifully furnished. Within walking distance to most of the best parts of Havana. Very kind and gracious staff. I would return.

6/10 Okay

Josee

Stayed 1 night in Jan 2024
Response from Doña Isabel on 26 Jan 2024
Gracias por su puntuación. Un cordial saludo.

8/10 Good

Julie

Liked: Staff & service
The free breakfast was great and the staff very pleasant. But like most houses in Havana it is run down and up a very steep flight of steps to get to your room. The neigh borhood is noisy and not very clean but very close to all the good things going on in Havana. I am now in Veradero a suburban part of Havana and much less interesting.
Stayed 3 nights in Jan 2024
Response from Doña Isabel on 15 Jan 2024
Gracias por su valoración. Un cordial saludo.

8/10 Good

Clinton

Liked: Staff & service, property conditions & facilities
Excellent service, friendly staff, internet was down much of the time but the place ideally situated. Id go back internet availa le from hotel ingleterra
Stayed 1 night in Jan 2024
Response from Mariela on 14 Jan 2024
Hola Clinton , gracias por excelente comentario. El servicio internet lamentablemente depende del servidor nacional. Sabemos que como velocidad y servicio no es bueno, pero es el ùnico al cual tenemos acceso. Un cordial saludo,

10/10 Excellent

Clinton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Mariela on 14 Jan 2024
Gracias por elegirnos. Un cordial saludo

10/10 Excellent

ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Doña Isabel on 14 Jan 2024
Hola Ingrid, gracias por elegirnos y por su excelente valoraciòn. Un cordial saludo.

10/10 Excellent

naomi

Stayed 5 nights in Nov 2023
Response from Doña Isabel on 14 Jan 2024
Hola Naomi, gracias por elegirnos y por su excelente valoraciòn. Un cordial saludo.

10/10 Excellent

Andrejs

Stayed 2 nights in Nov 2023
Response from Doña Isabel on 14 Jan 2024
Hola Andrejs, gracias por elegirnos y por su excelente valoraciòn. Un cordial saludo.

6/10 Okay

Valentino

Stayed 3 nights in Nov 2023
Response from Doña Isabel on 14 Jan 2024
Hola Valentino, gracias por elegirnos y por su buena valoraciòn. Un cordial saludo.

6/10 Okay

fabienne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was ok except for the few water in the bathroom. The area is kind of unsafe.
Stayed 1 night in Nov 2023
Response from Doña Isabel on 14 Jan 2024
Hola Fabienne, gracias por elegirnos y por su valoraciòn. Lamentamos que en el periodo de su visita haya habido un insuficiente servicio de agua de parte del acueducto. Un cordial saludo.

10/10 Excellent

Joao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best cost x benefit in Habana Vieja
It was an amazing stay in Habana. The breakfast was delicious, the room was always super clean and pretty and the air conditioning worked perfectly. Bathrooms were also very good with hot water and no issues!
Stayed 2 nights in Oct 2023
Response from Mariela on 3 Nov 2023
Hi Joao, thanks for your positive comment! We do our best to please our guests. Best regards.

10/10 Excellent

MIGUEL

Stayed 3 nights in Oct 2023
Response from Mariela on 3 Nov 2023
Thank you, we appreciate it.

8/10 Good

Fernando

Stayed 2 nights in Oct 2023
Response from Mariela on 19 Oct 2023
Hola Fernando, agradecemos su óptima valoración. Saludos cordiales.

10/10 Excellent

Sophie

Liked: Property conditions & facilities
Little gem in Havana
Amazing stay in an authentic Cuban casa. Decor is gorgeous Very good location. Simple check in and check out. Host gave recommendations for things to do in Havana.
Stayed 1 night in Oct 2023
Response from Mariela on 3 Nov 2023
Thanks for the great review! Best regards

8/10 Good

Craig

Liked: Staff & service
Very supportive staff, location nicely located in the middle of the old town with lots of attractions within walking distance.
Stayed 3 nights in Sep 2023
Response from Mariela on 19 Oct 2023
Hi Craig, thank so much for your excellent evaluation. Best regards.

6/10 Okay

CLAUDET

Travelled with group
Liked: Staff & service
We were initially shocked at the location of the BnB (as it is in an alleyway) but were welcomed warmly by the staff. The staff members were helpful, despite the language barrier at times, and assisted us whenever we asked. Breakfast included eggs in whatever form, fresh tropical fruits and homemade blended fruit juices with no additives. If you are willing to embrace the inner parts of Old Havana, dwelling amongst the natives, smacked somewhere near Parque Central, market places and government offices, then it may be an option.
Stayed 3 nights in Sep 2023
Response from Mariela on 3 Nov 2023
Thank you, we appreciate your comment. Best regards.

10/10 Excellent

Phaedra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I enjoyed every bit of staying at this property. The breakfast was great, the staff were kind and very accommodating when my flight was delayed and we had to check out late. Perfect location too! We will be back!
Stayed 4 nights in Aug 2023
Response from Mariela on 16 Aug 2023
Hi, thank you for the feedback, we will be grateful to host you and your family again.

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent apartment , and good communication by host , also good recommendation of where to eat and offered advice .would definitely recommend Only thing to note had no water after 3rd shower ,assume due to water all being used , just to be aware when having showers ,be quick.
Stayed 1 night in Jul 2023
Response from Mariela on 16 Aug 2023
Hola Catherine, gracias por su comentario. Estamos solucionando el problema del agua aunque depende en gran medida del poco abastecimiento en este perìodo. Un cordial saludo.

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Ha estado muy acertada la elección de esta casa particular. Nos dieron todas las facilidades para cambiar dinero, coger taxis, estar hasta que saliera nuestro avión etc. Ofrecen desayuno incluido en el precio muy rico.
Stayed 1 night in Jul 2023
Response from Mariela on 16 Aug 2023
Hola Raul, gracias por tu excelente comentario. Un gusto en hospedarlos. Enviamos un cordial saludo.

10/10 Excellent

Sveta

Stayed 3 nights in Jun 2023
Response from Mariela on 16 Aug 2023
Gracias por su excelente valoraciòn. Un cordial saludo

10/10 Excellent

Irene

Stayed 3 nights in Jun 2023
Response from Mariela on 16 Aug 2023
Gracias por su òptima valoraciòn. Un cordial saludo

8/10 Good

Victor

Stayed 3 nights in Jun 2023
Response from Doña Isabel on 14 Jan 2024
Hola Victor, gracias por elegirnos y por su excelente valoraciòn. Un cordial saludo.

10/10 Excellent

Samar

Stayed 3 nights in May 2023
Response from Doña Isabel on 14 Jan 2024
Hola Samar, gracias por elegirnos y por su excelente valoraciòn. Un cordial saludo.

8/10 Good

Séverine

Stayed 3 nights in May 2023
Response from Doña Isabel on 14 Jan 2024
Hola Severine, gracias por elegirnos y por su valoraciòn. Un cordial saludo.

10/10 Excellent

stephane

Stayed 3 nights in May 2023
Response from Doña Isabel on 14 Jan 2024
Hola Stephane, gracias por elegirnos y por su excelente valoraciòn. Un cordial saludo.

10/10 Excellent

Andrea F

Stayed 4 nights in May 2023
Response from Doña Isabel on 14 Jan 2024
Hola Andrea, gracias por elegirnos y por su excelente valoraciòn. Un cordial saludo.

10/10 Excellent

Marion

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice building in historical centre of Havana. Good room, clean, good working AC. The staff, Gisel, Patricia and Yanelys are very friendly and supportive. They helped us with booking other accomodations and transportation, saved us a lot of time. Big thanks
Stayed 4 nights in Apr 2023
Response from Doña Isabel on 14 Jan 2024
Hola Marion, gracias por elegirnos y por su excelente comentario y valoraciòn. Un cordial saludo.

10/10 Excellent

Phil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Owner is lovely great location as well as a good breakfast
Stayed 1 night in Apr 2023
Response from Mariela on 29 Apr 2023
Hola Phil, gracias por su excelente valoración! Un cordial saludo

10/10 Excellent

Danielle

Stayed 1 night in Mar 2023
Response from Mariela on 20 Apr 2023
Gracias por el excelente voto dado a nuestro B&B.Un cordial saludo. B&B Doña Isabel - La Giraldilla

10/10 Excellent

Susana

Stayed 1 night in Mar 2023
Response from Mariela on 20 Apr 2023
Gracias por el excelente voto dado a nuestro B&B.Un cordial saludo. B&B Doña Isabel - La Giraldilla

10/10 Excellent

Bjørn

Stayed 3 nights in Feb 2023
Response from B&B Doña Isabel on 9 Mar 2023
Gracias por su óptima valoración de nuestros servicios. Un saludo cordial

8/10 Good

Ana Raquel F

Stayed 1 night in Mar 2023
Response from B&B Doña Isabel on 9 Mar 2023
Gracias por valoración que ayuda a mejorar nuestros servicios. Un cordial saludo

8/10 Good

Soubhik, Carrollton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice with old-world charm. No wi-fi. Service can be more personal.
Stayed 1 night in Feb 2023
Response from B&B Doña Isabel on 9 Mar 2023
Muchas gracias por su valoración que nos ayuda a mejorar nuestro servicio. Un cordial saludo

10/10 Excellent

Yi

Stayed 1 night in Feb 2023
Response from Mariela on 20 Apr 2023
Gracias por el excelente voto dado a nuestro B&B.Un cordial saludo. B&B Doña Isabel - La Giraldilla

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place is just perfect. The people there are so kind and friendly. Please let the lady at the house Giselle help you with any of your needs, they are very honest and go out of their way, changing money, or getting a taxi everything they do is with kindness and helpful. The breakfast they make in the morning and the coffee is fantastic. Everything is clean and you can see the place is kept with the love thank you to the ladies at the house, Giselle Patricia, and Yanell
Response from Mariela on 23 Feb 2023
Muchísimas gracias Denis por su valoración. Estamos muy contentas que su experiencia con nosotros haya sido optima. Un cordial saludo

6/10 Okay

Igor

Stayed 3 nights in Feb 2023
Response from Mariela on 23 Feb 2023
Gracias por su valoración, nos esforzamos por mejorar nuestro servicio. Un cordial saludo

10/10 Excellent

Yahya

Stayed 2 nights in Feb 2023
Response from Mariela on 23 Feb 2023
Muchísimas gracias Yahya por su valoración. Estamos muy contentas que su experiencia con nosotros haya sido optima. Un cordial saludo

4/10 Poor

Esra

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
our room does not have a window
Stayed 1 night in Jan 2023
Response from Mariela on 1 Feb 2023
Hola, lamentamos mucho que no haya resultado de su agrado nuestra casa. La H1 es la única habitación que tenemos que no tiene ventana, aunque tiene climatizador y tratamos de airearla lo más posible. Nuestro B&B es una casa colonial y las características arquitectónicas del centro histórico a veces no permiten, cómo en nuestro caso, que todas las habitaciones tengan ventanas. Originalmente siempre fue habitación ese espacio por lo que no ha cambiado su función. Cuando realizamos la reestructuración de la casa tratamos de mejorar todo lo que fue posible sin alterar las características arquitectónicas del inmueble. De todas formas agradecemos su reservación.

8/10 Good

Henry eduardo

Stayed 2 nights in Jan 2023
Response from Mariela on 23 Feb 2023
Muchas gracias por su valoración. Nos esforzamos por mejorar nuestros servicios.

10/10 Excellent

Sarah

Stayed 4 nights in Jan 2023
Response from Mariela on 1 Feb 2023
Hola, muchas gracias por su valoración. Un cordial saludo

10/10 Excellent

Hoang

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Doña Isabel on 21 Jan 2023
Hola! Gracias por su óptima valoración. Un cordial saludo de parte de todo el staff.

10/10 Excellent

SantiagoSanchez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from B&B Doña Isabel on 9 Mar 2023
Ha sido un placer tenerlo como huésped en nuestra estructura. Gracias por su excelente valoración. Un cordial saludo

10/10 Excellent

MARIA DEL MAR

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente, acogedor, y la atención. Muy contentos con esta elección.
Stayed 3 nights in Apr 2024

8/10 Good

Isabelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Près de toutes les attractions de la havane. Petit déjeuner inclus et internet. Personnel super gentil.
Stayed 1 night in Mar 2024