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Reviews of La Villa Teresa

4 out of 5
La Villa Teresa
Patrocinio 251, e/ Cortina Y Juan Bruno Zayas, Havana, Havana

Reviews

9.4

Exceptional

Rating 10 - Excellent. 129 out of 156 reviews" "
Rating 8 - Good. 15 out of 156 reviews" "
Rating 6 - Okay. 6 out of 156 reviews" "
Rating 4 - Poor. 2 out of 156 reviews" "
Rating 2 - Terrible. 4 out of 156 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Erin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is absolutely a perfect place to stay if you are visiting Havana! It is beautiful, comfortable and every single staff member is a delight!! The decorations in the property are so unique, everywhere you turn there is something interesting to look at. The staff members are so helpful, even when there was a language barrier, we worked through it together and laughed. Breakfast was delicious and reasonably priced and the restaurant across the street we feel in love with and dined there several times. I could not recommend La Villa Teresa enough if you are looking to adventure in Havana.
Stayed 7 nights in May 2024

10/10 Excellent

ALAIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY CLEAN AND SPACIOUS!!
Stayed 1 night in Apr 2024

10/10 Excellent

Veronica

Liked: Staff & service, property conditions & facilities
Clara and Abraham were beyond helpful and hospitable, love them ❤️ the rest of the staff was great as well
Stayed 4 nights in Apr 2024

10/10 Excellent

anzhelika, Punta Cana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, very quiet, friendly staff, good breakfast option.
Stayed 1 night in Apr 2024
Response from La Villa Teresa staff on 25 Apr 2024
Hola Anzhelika, Thank you very much for your review. Best wishes.

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool and given towelsfor swimming. Staff more than helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

Guy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great property. Feels like living in at pre 1959 Havana residence because of all the museum pieces displayed. But the property was well updated. Great staff, always ready to help (Thanks Clara). The pool was perfect so were the breakfasts. You feel like being at the top of Havana since this property is on top of a high hill. A bit away from the center of the town but is a mere 10US taxi ride from most sights. Only little concern. One resident was constantly smoking a cigar even during breakfast. I know Cuba is known for its cigar production but a little courtesy would have been appreciated. Overall a great experience that I can warmly recommend
Stayed 7 nights in Apr 2024
Response from La Villa Teresa staff on 25 Apr 2024
Hello Guy, Thanks for take your time to left a review for us. We really appreciate it. All Best.

10/10 Excellent

Kit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay. I loved the staff and breakfast. The hotel is beautiful. It was very clean. It is an old historic building and a few things were a little in disrepair but I learned how difficult it is to get anything in Cuba, like materials. I enjoyed several meals at the restaurant across the street and they were good. There were other choices nearby but the streets are dark and lonely in this neighborhood. Also, I never had a problem taking a taxi into Old Havana but trying to get back can be challenging and expensive. Overall, I would highly recommend this place. The staff went above and beyond and I appreciated all of them!
Stayed 3 nights in Apr 2024

10/10 Excellent

Kristian

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The house its amazing and very quiet
Stayed 2 nights in Apr 2024
Response from La Villa Teresa on 15 Apr 2024
Hola Kristian! Thank you very much for your nice review.All best !

10/10 Excellent

Shelley

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint place to stay, clean, quiet (except for a dog barking in middle of night sonewhere nearby).
Stayed 1 night in Mar 2024

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love love staying at la villa Teresa! Not my first time and definitely not my last. It’s such a beautiful mansion, the cleanliness is top notch, the staff is amazing, specially Clara in the day time. Always someone to accommodate you, 24 hour assistance, the breakfast is amazing, quantity, quality and money wise. The rooms are cosy and well maintained, the garden all around and the pool are just fabulous, the roof top view is one of a kind, and the owners if you are ever lucky to meet them are just so accommodating and kind. Being married to a Cuban, I go often and know a lot, this place is a gem. 10/10.
Stayed 8 nights in Feb 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing views of the entire city and country side. Far from old Havana. Breakfast not included but worth the US$8 a day. Nice swimming pool. Good WiFi for Havana
Stayed 3 nights in Feb 2024

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Villa Teresa was beautiful inside and out, like a Castle. The decor was wonderful. Most of all, the owner and his staff were everything, great, friendly and helpful. Very nice plants and trees around the home. Will be back and have already shared this place with others I know to stay here when they are in Havana, Cuba.
Stayed 4 nights in Feb 2024

10/10 Excellent

Philip

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The rooms were clean, comfortable and spacious, the staff were attentive to our needs supplying advice on nearby restaurants, booking taxis for trips into central Havana and dealing with our queries about money exchange. The breakfasts were always ample and well prepared. There was a quiet pool at the rear of the property which was an ideal place to relax.
Stayed 3 nights in Jan 2024

4/10 Poor

Marx L

Stayed 1 night in Jan 2024

10/10 Excellent

Aleksei

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Jan 2024

8/10 Good

Linette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the property and how picturesque it was. The staff was very friendly and helpful in guiding me with whom to exchange money. Housekeeping was excellent and came by the rooms daily. I always returned to fresh towels, the bed made, and the bathroom cleaned and organized. However, the location was very far from central park, so I spent quite a bit on taking taxis back and forth. The wifi was good for the first few days but eventually stopped working in my room, and I'd have to go to the lobby area if i needed to surf the net or do anything online. Aside from that, the property was beautiful, the pool was great, and the views from my terrace were excellent.
Stayed 5 nights in Dec 2023

10/10 Excellent

Bakuho

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Laxman

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very helpfull specially one lady can’t remember her name she was very helpful and room also good and the view from the trace is wonderful you can see the whole Havana
Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
I arrived late at night and it felt an unusual location which had me feeling like I made the wrong choice. Oh, how I was wrong sunrise. The hotel is beautifully designed with an amazing compound area. There are works to what I beleive will be an extension but it will not affect your stay. Staff and owner happy to help always. Although it isn't close to the tourist traps, that is the allure. Book and wait to have an enjoyable stay
Stayed 6 nights in Nov 2023

8/10 Good

Erika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property. So much to see. So many antiques. The stay felt surreal. Great place to relax and get away. Restaurant under construction. Only breakfast provided at a cost. Restaurant across the street made me a soup when I felt sick. Menu looked very nice.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
I really love the staff and the great service , especially Clara , She really make me feel comfortable! thank you silvio for everything . I highly recommend 🙌
Stayed 4 nights in Nov 2023

10/10 Excellent

Arlin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the unique architecture and the timeless furnishings. Very well kept and editorial looking. Amazing staff
Stayed 3 nights in Sep 2023
Response from La Villa Teresa staff on 8 Oct 2023
Hola Arlin.Thank you very much for your feedback, we really appreciate it. Best wishes!

10/10 Excellent

Jamen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property and a wonderful staff. The owner took the time to do me a serious favor- he offered to let me PayPal him for cash at no charge, because incase all you Americans didn’t know- NOTHING from America works as far as bank cards. No ATM’s no P.O.S. Systems, nothing . Fortunately, the owner is from Italy, so PayPal actually worked thru a VPN. Cheers to Mr. Silvo, and his lovely family. See you soon!
Stayed 3 nights in Sep 2023
Response from La Villa Teresa staff on 8 Oct 2023
Hola Jamen ! Thank you very much! It was a pleasure to meeting you! All best.

10/10 Excellent

Anton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best in this area! Friendly staff. antique setting. beautiful interiors.
Stayed 1 night in Sep 2023

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, property conditions & facilities
An amazing and interesting property with great city views and swimming pool in a safe neighbourhood. Clara and Jennie both informative and helpful
Stayed 1 night in Aug 2023

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Aug 2023

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend!! The best hotel in Havana!!
Stayed 1 night in Aug 2023

2/10 Terrible

Gesnie

Disliked: Staff & service, amenities
No wifi available and gave nothing to customer refund this issue
Stayed 1 night in Aug 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service
Las calles muy mal
Stayed 4 nights in Aug 2023

10/10 Excellent

Igor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

10/10 Excellent

Sheldon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was okay and the staff was lovely
Stayed 4 nights in Jul 2023

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Carla was very welcoming! The place is so so beautiful and well looked after. They have a rooftop terrace where you can watch the sunset and get a panoramic view as the villa is on on a high point in Havana. Only negative point was that unlike the description there is no wifi in your rooms so you have to go to the ground floor sitting area to get wifi :/ also we were on the top floor and had heavy luggage which we had to carry all the way up and down as they have to lifts. But the stay was otherwise amazing! Would highly recommend!

10/10 Excellent

Sarah

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nicolas and Carla are always so lovely at greeting us everyday. Thank you for everything. Very lovely villa, quiet and friendly staff. Cleanliness and pool a definite extra to have in Havana.
Stayed 10 nights in Jun 2023

10/10 Excellent

Lonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was made to be comfortable and the staff was attentive and courteous. Highly recommended
Stayed 4 nights in May 2023

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is great with an easy access to the airport
Stayed 4 nights in May 2023

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis in Cuba!
Unbelievable oasis in a "nearby to Havana" neighborhood - absolutely beautiful, artfully appointed villa in a historic area. The pool is incredible, service flawless and kind, cannot recommend highly enough - will return.
One of the parlors
View of pool and owner's villa
Stayed 4 nights in May 2023

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so welcoming. The atmosphere took us back to the early 1900s. Great value and lovely stay
Stayed 1 night in Apr 2023

10/10 Excellent

Sheila

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEST TRIP EVER
I went to visit to celebrate my 55th birthday with 3 of my closest family/friends. BEST TRIP EVER! The villa itself was beautiful! So many different rooms for photo opportunities! The staff were so welcoming, accommodating and warm. I wanted a pink car for a tour on my birthday. They not only sought out the car in the color I wanted, but had the person come with their car the day before my birthday to make sure it was to my liking! While at the pool one evening, we asked if there were any Uber eats service available, we placed an order from a nearby restaurant and moments later three gentleman arrived with plates in hand to serve our meal! I can’t go on enough about how amazing everyone was there! Special shout out to Clara! We will definitely be back!
Stayed 4 nights in Apr 2023

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super helpful!
Stayed 3 nights in Apr 2023

10/10 Excellent

andy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
andy eslovaco
first visit to Havana, full service, two nights full of fun and the following situation with the end of cash, full support of the hotel in case of alternative options, simply Sylvio the manager is the guy in the right place, Ramon and the team, the rest too,, good address... Andy Slovakia, Netherland
Stayed 4 nights in Feb 2023
Response from La Villa Teresa on 14 Mar 2023
Hello Andy, Thank you very much for your great feedback. We really appreciate It. Best wishes, La Villa Teresa staff

8/10 Good

Bocz

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Slightly remote location from the city center and it's hard to organise taxis and there are very limited food options around the property. Otherwise, the villa is in good condition and its premises are beautiful.
Stayed 4 nights in Feb 2023

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Gerard

Travelled with family
Liked: Cleanliness, staff & service
Lovely old home that has been artfully and lovingly turned into a welcoming and moderately priced bed and breakfast. In an interesting neighborhood, far from old Havana, but with a very nice restaurant located in the small hotel across the street.
Stayed 3 nights in Jan 2023

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful property, full of gorgeous antiques and a lovely garden. Roof terrace is great for people watching and staff were all absolutely lovely. Breakfast good and they helped me get a taxi to Old Havana etc

10/10 Excellent

Maylin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The History, the beauty, the unique features, the beautiful views. I loved to come back.
Stayed 2 nights in Jan 2023
Response from La Villa Teresa on 14 Mar 2023
Hi Maylin, Thanks a lot for your great feedback. We really appreciate It. All best, La Villa Teresa staff

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very nice and helpful. Rooms are spacious. The pool is pleasant.
Stayed 2 nights in Jan 2023
Response from La Villa Teresa on 14 Mar 2023
Hello Julie.Thanks you for feedback. It Is very important for us your opinion. Best wishes, La Villa Teresa staff.

10/10 Excellent

Nicolas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time!

10/10 Excellent

Aimen

Stayed 1 night in Jan 2023

6/10 Okay

Ciaran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very fine building, well restored, but the area around it is extremely dirty.