Premium Double Room | Balcony view

Reviews of Vapor 156 Boutique Hotel

4 out of 5
Vapor 156 Boutique Hotel
San Francisco, Havana, La Habana

Reviews

9.4

Exceptional

Rating 10 - Excellent. 208 out of 260 reviews" "
Rating 8 - Good. 36 out of 260 reviews" "
Rating 6 - Okay. 7 out of 260 reviews" "
Rating 4 - Poor. 4 out of 260 reviews" "
Rating 2 - Terrible. 5 out of 260 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff Jorge is awesome. Be sure to confirm taxi return rates
Stayed 4 nights in Apr 2024
Response from Jorge on 4 May 2024
Dear Michael,Awesome you are! Thank you so much for your kind comments and for sharing your experiences in Havana with others.We loved having you here.You will always be welcomed to your home in Havana.Best wishes and a warm hug full of Vapor from your Havana family.

8/10 Good

KAMRAN

Travelled with group
Liked: Cleanliness, staff & service
Hotel is a quaint little place and very charming. Staff are awesome, Vanessa , Jorge, Adrian, Lia , ….. . Very accommodating. Loved it.
Stayed 5 nights in Apr 2024
Response from Jorge on 1 May 2024
Dear Kamran,Your are awesome! Thank you so much for sharing your passion and love for Cuba.We wish to know very soon from you.A warm hug full of Vapor from your family in Havana.

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service
Response from Jorge on 29 Mar 2024
Dear Benjamin,Thank so much for your evaluation. We really enjoyed hosting you and your wife.Your passion for experiencing our Cuban culture deeply touched us.We wish you the best in your CUBACATIONS.A warm hug full of Vapor from your family in Havana.

10/10 Excellent

Marvin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What makes Vapor 156 so special is the staff. Everyone was so accommodating and professional. Their care and recommendations were exceptional. The hotel being 100 years old next year was really cool. The memorabilia was dated to that era. We had a team of seven and everyone felt that they were the one getting special care. The breakfast was delicious and the service was great. There was some added services that the staff did for us because they wanted to. When we leaving our last day there was hugs and photos. I would highly recommended Vapor 156 and we will be back.
Stayed 7 nights in Mar 2024
Response from Jorge on 24 Mar 2024
Dear Marvin,You and your lovely group are the real SPECIAL!Thank you for so much passionate and loving caring. Definitely you all are a light, providing hope and faith with your missionary activities.Just remember Vapor 156 is your home in Havana.A warm hug full of Vapor to you, Rhode, Manuel, Idalia, Gloria, Griselda and Christian from your family in Havana.Hope to see you soon.

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have nothing but great things to say about Vapor! From the moment we entered the doors, we were treated like family. Jorge, the hotel manager is so friendly and kind. All of the staff are equally as amazing and accommodating. They will do anything to make you feel welcome. The room and bathroom was great. We enjoyed the cool air in the room and the English movie channels before bed. Many great sites within walking distance. The hotel itself is beautiful. You feel like you’ve stepped into another time period. The food was amassing as well. We enjoyed the coffee and dinner. There’s an extensive menu. Top to bottom, left to right, this was a great place to stay.
Stayed 1 night in Mar 2024
Response from Jorge on 19 Mar 2024
Dear Andrea,We got contagious with your good vibes, your joy and your Cuban charisma.We couldn’t do less than sharing our culture with you. Lots of memories came to you when tasting that delicious picadillo or the Cuban sandwiches or that welcome Mojito we prepared for you to honor your arrival.Now you have more family in Cuba: us!Thank you for so much tenderness and for those expressions of love. It really encourages us to continue sharing with all who visit us, our traditions and culture.We wish we could have the opportunity to host you again.Best wishes and a warm hug full of Vapor from your family in Havana.

10/10 Excellent

Angie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel are so accommodating and nice. Especially Vanessa. She is fantastic. The manager, Jorge is great too. :) The hotel is nice and is well renovated and maintained. Outside looks sketchy but is actually just where locals live. It's actually pretty safe and quiet at night.
Stayed 3 nights in Mar 2024
Response from Jorge on 14 Mar 2024
Dear Angie,Thank you so much . Your opinion encourages us to continue sharing our most authentic homey traditions. We truly loved having you with us. We wish we could have the opportunity to host you again.Best wishes and a warm hug full of Vapor from your family in Havana.

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at this hotel amazing; especially Vanessa! The manager so helpful and knowledgeable. Decor beautiful. Would stay again!
Stayed 2 nights in Mar 2024
Response from Jorge on 14 Mar 2024
Dear Joanne,You, your husband and your beautiful grandchildren are also amazing!We loved the daily chats and your passion for our Cuban culture. We would loved to have you back again to chat about your experiences in Cuba.We wish you the best and a warm Havana hug full of Vapor from your family in Havana.

10/10 Excellent

andre

Business traveller
Liked: Amenities
Nice. People great stay .
Stayed 4 nights in Feb 2024
Response from Jorge on 11 Mar 2024
Dear Andre,Thank you for your lovely comments. Nice you are! We had an amazing time together.We wish we could have the opportunity to welcome you back again to your home in Havana.A warm hug full of Vapor from your Havana family.

8/10 Good

Brad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing, incredibly friendly, drinks were fantastic, food was good too. The neighbourhood was “up and coming”. Don’t let the surroundings scare you, it’s very safe. Walkable to many places. Rooftop was under construction, when’s its complete it will be a a great place to hang and catch the view.
Stayed 1 night in Feb 2024
Response from Jorge on 3 Mar 2024
Dear Brad,You, Nelson, Greg and Elizabeth are also incredibly friendly and amazing people. Though you only stayed with us for one night we really enjoyed the time we spent together.Thank you for your kind comments about the staff, our Cuban Traditional cuisine and our local cocktails.We wish we could have the opportunity to host you again.Best wishes and a warm hug full of Vapor from your family in Havana.

10/10 Excellent

Stephanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I came here for a business trip and the hotel was very clean and really well kept. The manager and all the staff were super nice and will do anything for you to feel comfortable! It’s also in the heart of Havana and the rooms were cleaned everyday! The staff speak very good English and it’s a great place if you’re worried about not speaking Spanish they can call taxis and translate in any instances. I will be staying at this hotel again!
Stayed 3 nights in Feb 2024
Response from Jorge on 3 Mar 2024
Dear Stephanie,Thank you so much for your lovely comments about us.You had a very busy business agenda and though we talked a lot about finding time to sightsee the city a bit, you finally couldn’t.We wish it could be a second chance to explore the city. I’m completely sure you will love it.Best wishes and a warm hug full of Vapor from your family in Havana.

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
We have just finished staying at this beautiful hotel, from the street it is unassuming until you walk in the door to this hidden oasis, the hotel manager and all the staff were so kind and welcoming to our family and nothing was a bother. This was a complete tranquil retreat from the hustle and bustle of Havana, that we needed at the end of the day, I highly recommend this very special hotel.
Stayed 1 night in Feb 2024
Response from Jorge on 19 Feb 2024
Dear Joanna,First let’s start by saying you are a very tender caring mom who looks after your children all the time. That really touched our hearts from the very first moment you stepped into our hotel. Your children truly show a well education that comes from high family values. We highly respect that and that’s exactly the reason we couldn’t be less when you asked us for help. We are very grateful you felt homey and you found in us your family in Havana.Thank you for sharing your experience with others.Best wishes and a warm hug full of Vapor from your family in Havana.

10/10 Excellent

Angel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff great service and the management is helpful and really amazing
Stayed 7 nights in Feb 2024
Response from Jorge on 10 Feb 2024
Dear Angel,Great you are!Thank you for giving us the amazing opportunity to host you.Hope to have back soon to Vapor156: your home in Havana!A warm hug full of Vapor from your Havana family.

10/10 Excellent

Tashana

Stayed 5 nights in Jan 2024
Response from Jorge on 21 Mar 2024
Dear Tashana,Thank you so much for your evaluation. Our guests’ opinions mean the world to us.We enjoyed having you with us. We had fun together.A warm hug full of Vapor from your family in Havana.

8/10 Good

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay. The staff was very helpful being that this was my first time in Cuba. The area was close to all the main sites and I had a good restraurant experience. I will be returning back to this Boutique at my next stay.
Stayed 3 nights in Feb 2024
Response from Jorge on 9 Feb 2024
Dear Erica,You and your lovely daughter had a wonderful impact on us as well. Your hunger for experiencing our traditions and culture captivated us.You are always welcome to come back to your home in Havana again.Thank you for your kind comments.A warm hug full of Vapor from your family in Havana.

10/10 Excellent

Alex

Travelled with group
Liked: Amenities, property conditions & facilities
The hotel was very nice and clean. Staff service was 10/10. Jorge the hotel manager was extremely helpful and informative and did everything he could to make my birthday trip special! Highly recommend
Stayed 4 nights in Jan 2024
Response from Jorge on 24 Jan 2024
Dear Alex,You and Robin are very special to us. Your sweetness, kindness and your contagious Caribbean graciousness got into our hearts.We couldn’t do less but make you have an unforgettable birthday trip, here in Havana, with your Havana family.Thank you for giving us such a unique opportunity.Best wishes and a warm hug full of Vapor from your family in Havana.

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jorge on 10 Feb 2024
Margarita y Roberto,Gracias por su evaluación. Un caluroso abrazo habanero cargado de mucho Vapor.

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, welcoming and helpful staff. The overall space is very comfortable. My room was in the back and quiet. High ceilings keep the space very well ventilated, and the air conditioning worked great. The bathroom was nice, water pressure was great - everything you'd want from a hotel room. I will also note that the room was exceptionally clean.
Stayed 4 nights in Jan 2024
Response from Jorge on 10 Jan 2024
Dear Michael,Since the very first moment you stepped into our hotel we felt the positive aura you have. You immediately connected with us and our house. Your connection was so good you even invited friends to come visit you! We really enjoyed having you with us and we truly thank you for your kind comments and expressions of affection to us.We wish you could come back home again.In the meantime we wish you the best in this new year and a warm hug full of Vapor from your family in Havana.

8/10 Good

Dmitrii

Liked: Cleanliness, staff & service, amenities
Location is far from the center
Stayed 4 nights in Jan 2024
Response from Jorge on 10 Jan 2024
Dear Dimitrii,Thank you so much for your opinion. Our guests opinions mean the world to us. Unfortunately there’s nothing we can do regarding our location, though I would like to point out we are located right in the center of Havana, just five minutes walking from the famous Havana Malecón and many other tourists attractions.Best wishes and a warm Havana hug full of Vapor.

10/10 Excellent

Nick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central Havana Boutique Hotel
Lovely hotel with excellent service close to central Havana
Stayed 3 nights in Nov 2023
Response from Jorge on 16 Dec 2023
Dear Nick,Thank you so much for your kind comments.We really loved having you with us.Best wishes and a warm hug full of Vapor from your family in Havana.

10/10 Excellent

ebony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A ROYAL experience!
It’s so hard to put into words how phenomenal this boutique hotel and staff are. The grounds are beautiful. I would suggest booking the premium room. We had a private balcony, the bed was super comfortable, there is free WiFi and hot water, in addition to complimentary breakfast served in the formal dining room. The staff treated us like family and greeted us with complimentary mojitos on arrival. The staff engaged us in conversations about the hotel grounds, Cuba’s history, suggestions of things to see and secured ground transportation to events. The food on site was fresh and delicious; they are also in walking distance to a few other good restaurants. My many “thank you’s” to the entire staff for making this a terrific trip and experience!
We enjoyed a farmers sandwich with fresh mango juice on our private balcony
Lobster dinner served in the formal dining room
I just loved this phone and it’s still operational
I was inside the lobby and pointed the camera up, it’s hard describe but you are inside and outside at the same time (you would have to experience it to understand). Just beautiful and picturesque.
Stayed 4 nights in Dec 2023
Response from Jorge on 13 Dec 2023
Dear Ebony,You and Carlyle are amazing family members! We can’t have words to express how much fun we had together. We got connected since the very first moment you stepped into our little cozy boutique hotel.We loved pampering you and sharing our traditions. You also were eager to absorb our culture and that really touched us.We can’t wait for your second visit to your home in Havana!We wish you a Merry Christmas and a Happy New Year 2024 plenty of blessings.A warm hug full of Vapor from your family in Havana.

10/10 Excellent

Sonya Y

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so friendly & excellent, special thank you to Eduardo and Adrian.
Stayed 6 nights in Nov 2023
Response from Jorge on 29 Nov 2023
Dear Sonya,You, Jesus, Adriana and Donald are the real friendly & excellent family members. We really enjoyed the morning chats, in particular with Jesus, exchanging different view points and ideas. We wish we could have the opportunity to welcome you back home again.On behalf of the owners and all the staff I thank you for your kind comments.Best wishes and a warm hug full of Vapor from your family in Havana.

10/10 Excellent

Sophia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff super super pleasant Daniella, the girls who served us breakfast every morning Jorge super helpful when my boyfriend got sick, thanks for the endless amount of ginger tea. Our stay at Vapor 156 was excellent, the neighbors did not bother you and our trip and stay was great
Stayed 4 nights in Nov 2023
Response from Jorge on 28 Nov 2023
Dear Sophia, Thank you and Michel. You are amazing people.We still miss our daily chats while sipping a cup of that ginger tea you liked so much. You know how much we love to pamper and spoil you.We wish we could have you back home again.Best wishes and a warm Havana hug full of Vapor.

8/10 Good

Marvin Edwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing attention/service from the staff.
Stayed 5 nights in Nov 2023
Response from Jorge on 28 Nov 2023
Dear Marvin,Thank you for your kind comments. We really enjoyed hosting you.Best wishes and a warm hug full of Vapor from your family in Havana.

8/10 Good

Allen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Jorge on 22 Nov 2023
Dear Allen,Thank you for rating us as did. We truly appreciate our guests’ opinions to help us improve our guests’ experiences at our hotel.Feel free to pass by at anytime by your home in Havana. Mojitos are on the house.Best wishes and a warm hug full of Vapor from your family in Havana.

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent way to experience Havana hospitality
Wonderful little gem in Central Havana about four blocks from the sea wall. Highlights are the extremely helpful and friendly staff (in particular the manager Jorge), flexibility regarding breakfast time, and the simply amazing interior decorations. The hotel is about a 30 minute walk from old Havana, and there are not too many restaurants in the vicinity of the hotel, but this does not matter as the hotel offers home cooked meals and superb cocktails (in fact better than any that we had in old Havana).
Stayed 3 nights in Nov 2023
Response from Jorge on 20 Nov 2023
Dear Gerald,You and Meg are so friendly we couldn’t be less! Your contagious good vibes made us have a unique connection. We loved sharing our culture with you.Our gratitude for such lovely comments and for sharing your experiences with us to coming future members of our numerous and lovely family of Vapor 156.Best wishes and a warm hug full of Vapor from your family in Havana.

10/10 Excellent

Haley

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jorge and the rest of the staff were amazing. They organized taxis, gave us recommendations, and shared their Cuban culture with us! Best mojito we had all trip. The breakfasts every morning were delicious and quick! The building was well taken care of and had beautiful decorations. They treated us like family and made our trip one to remember forever!
Stayed 4 nights in Nov 2023
Response from Jorge on 19 Nov 2023
Dear Haley and Joe,You are amazing! We loved your passion for our culture and your eagerness to experience our traditions. We truly enjoyed our daily chats about different and interesting topics of our nowadays society.We wish we could have the opportunity to host you again.Please keep in touch. Remember you are now members of our Vapor family.Best wishes and a warm hug full of Vapor from your family in Havana.

10/10 Excellent

Nick

Travelled with group
Liked: Cleanliness, room comfort
Memorable eclectic boutique hotel
Cuban welcome guaranteed! Friendly eclectic boutique hotel close to the centre where you will be greeted like an old friend. Thank you for a memorable stay!
Stayed 1 night in Nov 2023
Response from Jorge on 11 Nov 2023
Dear Nick,You and Levon are the inspiration, you couldn’t be more friendly, full of positive energies and good vibes all the time.Drop by on the way to the airport for a final Mojito before you come back home.Thank so much. Best wishes and a warm hug full of Vapor from your family in Havana.

10/10 Excellent

Erika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond to make us feel welcome, to let us know we were safe, to get us connected to a tour, and to tell us where to go for food and a night out.
Stayed 2 nights in Nov 2023
Response from Jorge on 10 Nov 2023
Dear Erika,Olmedo and you are fantastic. We are so glad to have you as members of our family. Since you stepped in we got connected. We loved the morning breakfast chats and assisting you to organize your CUBACATIONS.Best wishes and a warm hug full of Vapor from your family in Havana.

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great start to my stay in Havana.
Awesome place. Staff was so friendly and helpful. Felt very welcomed. Couldn’t ask for better accommodations.
Stayed 3 nights in Oct 2023
Response from Jorge on 4 Nov 2023
Dear Angie, Awesome you are! We really miss you. We didn't want you to leave but you had to.Remember you are part of our family. You can’t leave Havana without saying goodbye.Wish you the best during your HAVANACATIONS.A warm hug full of Vapor from your Havana family.

10/10 Excellent

JULIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Jorge on 5 Nov 2023
Dear Julia,Thank so much for rating us. Your opinion means the world to us. You and Aurelio were fantastic guests. We loved your passion for our culture and the interactive chats about Cuban history and Gabriel Garcia Marquez.We wish you the best and a warm hug full of Vapor from your Havana family.

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of The BEST hotel
Wonderful / Outstanding Place / One of the Best Place Ever that I stayed If you want a Great Havana Experience This will be the place to Stay
Roof Top View
Outstanding Breakfast with Great Service
Stayed 2 nights in Oct 2023
Response from Jorge on 27 Oct 2023
Dear Rita,We loved hosting you and your mom. You are the ones who are outstanding! We enjoyed chatting in the mornings about your impression of Habana and loved your passion for our culture.Definitely we need to see you back again to your home in Havana.Best wishes and a warm Havana hug full of Vapor from your Havana family.

10/10 Excellent

Brandon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was wonderful, the people were very kind, respectful, and amazing hospitality. I would great recommend this place to anyone staying in Havana!
Stayed 2 nights in Oct 2023
Response from Jorge on 19 Oct 2023
Dear Brandon,You were wonderful, kind and respectful! We really loved hosting you. Thank so much for your compliments.We wish you the best and a warm Havana hug full of Vapor from your Havana family.

8/10 Good

Robert

Liked: Cleanliness, staff & service
AC was not working in my room.
Stayed 1 night in Oct 2023
Response from Jorge on 15 Oct 2023
Dear Robert,Thank you for rating us and for your comment.We truly apologize for the inconvenience during the night.Hope to host you again.Best wishes and a warm Havana hug full of Vapor.

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice boutique hotel to stay at while in Havana
Customer service is great at this location, everyone of the staff is willing to go above and beyond to make your stay as pleasant as possible. Management can assist yoy planning your days or provide any special request. Definitely recommend it.
Stayed 3 nights in Oct 2023
Response from Jorge on 11 Oct 2023
Dear Miguel,A great pleasure having the opportunity to host you and making you feel like you were in your home in Havana.Thanks for such lovely comments.We wish we could have the opportunity to host you again. I’m sure your heart still beats for Havana.Best wishes and a warm Havana hug full of Vapor.

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We highly recommend this Casa Particulares. Staff is super nice, food excellent and rooms are very clean. The building is very traditional and conserved very well. It is located close to all important sites.
Stayed 1 night in Sep 2023
Response from Jorge on 5 Sept 2023
Dear Cesar.Thank you so much for your kind comments. We loved hosting you and your beautiful family.Keep in touch.Best wishes and a warm Havana hug full of Vapor.

10/10 Excellent

Brendan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This charming boutique hotel is a hidden gem in Vedado area of Havana. The interior is beautifully restored and elegant and the staff make you feel like family. Jorge and his team are friendly, helpful and their service like none other compared to the other hotels we stayed at in Cuba. And the chef’s meals for breakfast as well as dinner was better than our meals at Hotel Nacionale. Highly recommended!
Stayed 3 nights in Aug 2023

10/10 Excellent

Lili

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed at this beautiful boutique hotel for four days. We loved it! Staff was incredible, room was super comfortable, breakfasts were delicious, VIP treatment all around. We really enjoyed meeting Jorge and the wonderful staff, the hotel is greatly located, too! We will definitely come back to Vapor 156!
Stayed 3 nights in Aug 2023
Response from Jorge on 28 Aug 2023
Dear Lili.You and Danny are very special people. We loved your good vibes and positive energies all the time. We really felt the family spirit while you were here with us.We only wish you could come back again to your home in Havana: Vapor 156!Best wishes and a warm Havana hug full of Vapor.

4/10 Poor

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Extremely problematic management
Overall clean and safe hotel with stunning architecture and good staff except for the manager Jorge. A big thank you to Eduardo, who is a genuinely caring person and very attentive to all the guests. However, the hotel has some issues. First, our sheets had not been changed in four days. When we asked for at least fresh pillowcases, we were told the only solution was to move us to a room that had fresh sheets/pillowcases but we would have to pay for the new room. This ask by the manager Jorge was unbelievable and unheard of. After some back and forth, we were given fresh pillowcases from a storage room or the like. Let’s even pretend that they had forgotten to change the sheets, the ask that followed about paying to move to a different room was beyond unfair and ridiculous. When we calmly explained to Jorge that we were shook about the request, he started raising his voice and becoming aggressive and he denied instructing his staff to make us pay for a room with fresh sheets/towels. Second, meals and drinks are unjustifiably overpriced. For example, a small cuban fish meal is US $30 and one small bottle of water is US$ 2. Third, the first day were told a walking tour of 4 hours was US $30, the next day the manger Jorge said it was US $50 and tried to gaslight us into thinking that he previously said it was $50. We later confirmed it was $30. We will not return to this hotel only because of the dishonesty, greed, and unprofessionalism of Jorge.
Stayed 4 nights in Aug 2023
Response from Jorge on 16 Aug 2023
Dear Betel.First we need to thank you for your opinion. We pay close attention to all our guests’ opinions as they help us to continue improving the experiences we want our guests to live while they are at our hotel: “to make them feel they are living in their home in Havana with us, your Havana family”. You, your mother and your sister were indeed family members with special needs. We loved pampering and spoiling you as much as we could with late brunches, giving you medical assistance when your sister got sick, allowing you to stay in the room after check out time without extra charging, as we totally understood your sister’s health conditions. We even assisted you in the middle of the night when you got into trouble on the streets, outside the hotel and gave you tips and recommendations to help you keep healthy your travel budget.We know there’s no second chance to a first good impression. Nevertheless we truly hope we could have a second opportunity to demonstrate you, your mom and your sister we are not as you describe us in your comments.Looking forward to hosting you again. Best wishes and a warm Havana hug full of Vapor.

10/10 Excellent

Lok Man

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staffs were very nice, we organised everything very well. Since we are not familiar with the culture and language, but the staff help us a lot and gave us useful suggestions. We needed to early check out due to our early flight, they arrange early early breakfast and taxi for us, we were very considerate and we have treasurable and unforgettable time there! We highly recommend you to stay with them.
Stayed 2 nights in Aug 2023
Response from Jorge on 14 Aug 2023
Dear Lok Man.It is easy to find ways to communicate when there’s love and passion for what we do, in particular with nice guests like you who love to know our city, culture and traditions.Thank you for your lovely comments. We wish we could have the opportunity to host you again.Best wishes and a warm Havana hug full of Vapor.

10/10 Excellent

Ryosuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in process was really smooth and there was no stress or confusion. Right after I booked the hotel, they give me a message and offered me for arranging a taxi from the air port to the hotel. It was very helpful because my flight arrived at late. Also, every staff are really nice kind. The hotel is historical building, but the room equipment is modern. Breakfast is good as well. I highly recommend this hotel.
Response from Jorge on 27 Jul 2023
Dear Ryosuke.We loved having you with us. Your good vibes and positive energies enchanted us. We wish we could have the opportunity to host you again.Thank you for your kind comment and for choosing us to stay in Havana.Best wishes and a warm Havana hug full of Vapor.

2/10 Terrible

Gerardo

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel is nice , but is unsafe. All my mum's jewelry was stolen from her baggage in our room when we left the hotel for a walk. Really bad thing for a hotel. I tried to contact the hotel and never received answer. Not recommended.
Response from Jorge on 28 Jul 2023
Dear Gerardo.We both know how much effort we have made together to remove this review since you have publicly admitted you misjudged us and wrote this review by mistake. You have requested to remove it, but it looks like every attempt has been in vain. I guess we will have to live with it. We wish those who read the review and this answer can understand our mutual frustration of this false statement.Thank you for your honest and brave attitude by supporting us all the time to try to solve this matter.

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Jorge and his team were amazing and accommodating! We now have family in Cuba! When the taxi first arrived we thought we were in the wrong place, but this is truly a hidden gem in Havana. The neighborhood is a bit rundown, but the hotel is restored with original fixtures and furniture, while the rooms (specifically the bathrooms) are upgraded and modern. Jorge (the hotel manager), Adrian (the concierge) and Christian (the chef) were so friendly and helpful! They answered all our questions and shared Cuba’s rich history with us. We enjoyed the cultural exchange of it all and happily taught them some English idioms. I highly recommend Vapor 156 Boutique Hotel and look forward to staying there again when we return.
Stayed 1 night in Jul 2023
Response from Jorge on 22 Jul 2023
Dear Melissa.Your expression of affection really touches us.You, Jannette and Elizabeth are simply adorable. We loved the endless chats, your contagious happiness and smiling faces.We are just anxiously waiting for your return.Thank you so much and a warm Havana hug full of Vapor from your Havana family!

10/10 Excellent

Xuehai

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2023
Response from Jorge on 17 Jul 2023
Dear Xuehai.Thank you so much for rating us as you did.We love having you with us. Please keep in touch while you are in Havana.Best wishes and a warm Havana hug full of Vapor.

10/10 Excellent

Nestor, Southwest Ranches

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I written by mistake a review on Sunday , I be in the wrong area , apologize for this , everything is amazing, escribí un comentario el domingo sobre el area y estaba equivocado de lugar , todo estuvo muy bien y gracias
Response from Jorge on 11 Jul 2023
Dear Nestor.Our full thanks for acknowledging your mistake and publicly apologizing.We truly thank you for that. You are now a distinguished member of our Vapor family.Best wishes and a warm Havana hug full of Vapor.

8/10 Good

Dewayne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The stay was ideal
Stayed 3 nights in May 2023
Response from Jorge on 27 Jun 2023
Dear Dewayne.Thank you for rating us as you did. You deserve the same compliments from our side. You also are one of our most ideal and loving family guests. Wish we could host you again.Best wishes and a warm Havana hug full of Vapor.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
This is an amazing place for Americans to stay when visiting Cuba. It's privately owned. Almost everything you could need is available directly from the establishment for very reasonable prices, and it's payable via credit card as well. The staff is one of the most friendly and helpful I've ever seen. And the free breakfast is amazing. This will definitely be where I'm staying when I return to Cuba.
Stayed 2 nights in Jun 2023
Response from Jorge on 26 Jun 2023
Dear David.Thank you so much for your kind comment. We truly appreciate it.On behalf of the owners and all the staff we wish you the best and a warm Havana hug full of Vapor.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service, Staff, Clean, Great Value
Stayed 3 nights in May 2023
Response from Jorge on 21 Jun 2023
Dear Jonathan.You are awesome! We had so much fun together. We enjoyed chatting and having a great time together. We wish we could have the opportunity to spend some time together again.You are in our hearts and Vapor 156 will always be your home in Havana.Best wishes and a warm Havana hug full of Vapor from your Havana family.

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Jorge and all of the staff were very helpful and the hotel was a great place to stay while exploring Havana. Very cool historic property! Nicely refurbished with all of the amenities one needs.
Stayed 1 night in Jun 2023
Response from Jorge on 5 Jun 2023
Dear JeffYou and Jackson were also very enthusiastic and eager to explore and experience our Cuban traditions.On behalf of the owners and all the staff I thank you for your kind comment.We wish we could have the opportunity to host you again.Best wishes and a warm Havana hug full of Vapor.

10/10 Excellent

Rachael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel in Vedado district of Havana. Easy to explore this fascinating city from this comfortable colonial hotel. Breakfast was good with lots of fresh fruit and air conditioning was very welcomed!
Stayed 5 nights in May 2023
Response from Jorge on 4 Jun 2023
Dear Rachael.You, Katharine, Victoria and Alan were amazing. We loved every morning chat, and your hunger for exploring the city and embrace our traditions. We truly appreciate your lovely comments and thank you for choosing us to stay in Havana.We wish we could have the opportunity to host you again.Best wishes and a warm Havana hug full of Vapor.

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great Place to stay, close to the ocean host were very nice.
Response from Jorge on 2 Jun 2023
Dear Gabriel.You and Edickson are very special. We loved hosting you.Thank you for your kind comment. We wish we could have the opportunity to host you again.Best wishes and a warm Havana hug full of Vapor.