Hawai Onsen Hotels

"A lovely "

"Hotel staffs very helpful and friendly"

"Room was amazing! The bathroom was larger than other hotels of the same price point. Great amenities and service! Staff was so nice and accommodating."

"Good"

"Great hospitality and onsen was so good. Food was delicious "

"　庭園がとてもステキでした。又、夜の庭園も非常に良かった。 "

"I like the Onsen and the dinner and breakfast was good conveient parking ,"

"Hotel onsen is excellent & hotel services are good "

"チェックイン時の対応が長過ぎる点で、、、 場所的に長旅で疲れた状況なんで、ダラダラした説明は不快になります。例えば、街の説明はわかり易いしおりがあるから、川沿いの露天風呂以外の説明は必要無かったです。17時にチェックインなのに閉店してるヨーグルト屋さんの紹介をされてもね〜！って感じです。 それと、フロントは清潔感はあるのですが、変な匂いがします。 それと、チェックイン時の部屋の温度、3月前半なのに、エアコンの設定が冷房の22℃！入った瞬間、寒い！ってなりました。そのまま長い説明になり！だったんで、そこも不満に思いました。 温泉などは良かったから、長旅で疲れてるお客様の気持ちになって対応してくれると満足度が高まると思います。"

"The quality and variety of buffet breakfast and dinner served was very good. The room was very spacious and comfortable. Within the hotel property everything looks like they have seen better days."

"職員很有善！"

"本來想租一間有露天溫泉的旅館，睇相見到有露天溫泉，價錢又合理，咪租囉，點知去到沒有露天溫泉只有一個室內大浴池很失望。"

"Unfortunately the property had electrical problems and we could not stay there. The management had already found us accommodation 500m away in a nice hotel, the price was the same and they catered for our dietary requirements at very short notice. Well done to the Komeyaclub staff for arranging all this."

"他の方々の口コミを見て宿泊を決めました。口コミ通り、とても良かったです。安心して快適に滞在してこられました。"

"Would be good to have simple cooking amenities like cooking oil, salt, pepper. Was only sent the unlocking number after I messaged (did not receive an email that was supposed to be sent 24 hrs before check-in). Location instructions was unclear from the booking confirmation, only managed to find accommodation after host contacted via whatsapp."