2 outdoor pools, pool cabanas (surcharge), pool umbrellas
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Reviews of The Westin Nanea Ocean Villas, Ka'anapali

4 out of 5
The Westin Nanea Ocean Villas, Ka'anapali
45 Kai Malina Pkwy, Lahaina, HI

Reviews

9.2

Wonderful

Rating 10 - Excellent. 305 out of 420 reviews" "
Rating 8 - Good. 78 out of 420 reviews" "
Rating 6 - Okay. 23 out of 420 reviews" "
Rating 4 - Poor. 9 out of 420 reviews" "
Rating 2 - Terrible. 5 out of 420 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

MOHAMMAD REZA

Liked: Cleanliness, property conditions & facilities
nice ,clean and roomy
Stayed 5 nights in May 2024

10/10 Excellent

Christopher

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay with or without kids. Wonderful pool, awesome beach and professional staff. Of property food and grocery options too. Thos Westin is definitely on our revisit list if we come back to Kaanapali.
Stayed 2 nights in May 2024

10/10 Excellent

Mary Anne

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful grounds, friendly staff, accommodation are accessible, clean, family friendly, everything you need for a family vacation
Stayed 3 nights in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
👍
Stayed 13 nights in Jan 2024

10/10 Excellent

Sarah

Stayed 7 nights in Mar 2024

2/10 Terrible

Warwick

Travelled with family and small children
Liked: Amenities
Staff were not friendly. We are Marriott Bonvoy elite members and this is by far the worst property we have stayed at staff wise. Our 2 year old daughter was sick and the staff could not have cared less, real lack of empathy and concern. Front desk staff were notable bad. The culture is definably off here. Would not return.
Stayed 6 nights in Mar 2024

10/10 Excellent

mark

Liked: Cleanliness, property conditions & facilities
Very well kept property. Our apartment was spectacular. Would stay here again.
Stayed 1 night in Mar 2024

8/10 Good

Madison

Liked: Cleanliness, property conditions & facilities
This was a great property I stayed at. I loved everything about it. There was lots of food. Lots of great service. The rooms were very clean. I would say that they are not very clear on smoking policies as one paper said we were allowed to smoke in a certain area and the other said we didn’t.
Stayed 3 nights in Feb 2024

10/10 Excellent

Jo Ann

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice location pool area good for kids not suitable for swimming laps. But you could walk over to sister resort to use their pools.
Stayed 1 night in Jan 2024

10/10 Excellent

Janeen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 9 nights in Dec 2023

10/10 Excellent

Dora Christine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our family had a wonderful visit and will be back again!! The staff was wonderful, beach beautiful (snorkeling and swimming), turtles and whales were seen daily! The villas were perfect for eating breakfast/lunch in or at the pool. It checked all my boxes and would highly recommend staying here! Not too big and not too small!!
Stayed 7 nights in Dec 2023

8/10 Good

Ben

Stayed 4 nights in Dec 2023

8/10 Good

Asha, Calgary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Brian

Stayed 2 nights in Dec 2023

10/10 Excellent

Janeen

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Nov 2023

8/10 Good

Mack

Liked: Cleanliness, amenities
Next time I prefer to be on upper level and not first floor
Stayed 1 night in Nov 2023

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Mauricio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Just stayed 5 nights here. The property seemed newer and the rooms were spacious, clean, and beautiful. We loved that the rooms had a washer a dryer, and had everything you needed, like a small apartment. We loved the pool area, and the food was very good. The only thing we didn’t like was the loud noises we would hear early morning like doors slamming and people walking above us, but I suppose this is something you hear at most hotels.
Stayed 5 nights in Jun 2023

10/10 Excellent

Joseph, Winchester

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed in a 3 bedroom oceanfront room with full kitchen, amazing views and room amenities. Quite, family oriented close to market don’t really have to leave the property.
Stayed 2 nights in Jun 2023

10/10 Excellent

Ron

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, room comfort
Family Vacation
We had a fantastic time; the staff was friendly, professional, and helpful. The room was clean and comfortable, and the grounds and pool were beautiful and enjoyable. Looking forward to returning. Thank you,
Stayed 6 nights in Jun 2023

10/10 Excellent

Casey

Liked: Cleanliness, amenities
The room. Was very nice and quiet 🙏🙏
Stayed 1 night in May 2023

8/10 Good

Mahmood

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Employees were far less helpful and just didn’t care. The hotel is awesome but employees not so much. Lack of caring was across the board, so it must be the management.
Stayed 4 nights in May 2023

10/10 Excellent

Dianna

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
All the staff here are super welcoming! Rooms were clean and beautifully decorated. The heavy doors made it nice and quiet for sleeping, my 3 kids slept the entire night! And that bathtub! Will be returning soon.
Stayed 1 night in Apr 2023

10/10 Excellent

Hyunhee

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023

10/10 Excellent

Cristina Diane

Stayed 5 nights in Mar 2023

6/10 Okay

Paola, oak park

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
This hotel is ok ! The pool and the beach are the only good thing. Everything else is very disappointing!!!!! The staff at the front desk was very rude . Never coming back .
Stayed 1 night in Mar 2023

8/10 Good

ANMOL

Liked: Cleanliness, room comfort
Stayed 4 nights in Mar 2023

10/10 Excellent

Timothee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A beautiful place to stay. Close proximity to the beach, good pools, 2 hot tubs and play area for kids. The chairs do get booked pretty early, but we always managed to find a spot. Overall the resort is stunning and the nicest Westin resort. The overall vibe is very chilled and helped for a very relaxing break. We loved our stay here.
Stayed 14 nights in Feb 2023

10/10 Excellent

Luke, Springfield

8/10 Good

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Great for families
Stayed 5 nights in Feb 2023

8/10 Good

Dejan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Feb 2023

10/10 Excellent

Ryo, Higashi Osaka

Stayed 1 night in Jan 2023

10/10 Excellent

Jyoti, LaVista

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The property was gorgeous and the rooms huge and clean. Limited dining options but we didn't mind eating at the same place often because it was delicious and having a Big Wave shaved ice on property was a huge hit with kids. Main pool was pretty crowded, not sure if its because it was the Christmas holiday or its always like this. Could not get chairs unless you went early in the morning. Biggest complaint was it cost $100 per day for an umbrella and two chairs on the beach. This seems ridiculous when you are paying over a thousand dollars a night for your stay. So we just sat on the beach but i have never been to a resort that does this. In Wailea many of the hotels have accomodations for guests on the beach.

10/10 Excellent

Karsten

Travelled with family
Liked: Cleanliness, room comfort
Westin Nanea was Anazing!
Beautiful property in a great location. Our family could not have been happier with the property. Close to everything you need, but still has that secluded resort feel. 10/10
Stayed 6 nights in Dec 2022

4/10 Poor

Jordan

Disliked: Cleanliness, room comfort
Disappointing
We had high hopes considering the cost of this hotel but we were disappointed. The rooms are large with a separate kitchen and living room area however it smelled very strongly of chemicals. It was very loud and it was not very clean.
Stayed 3 nights in Nov 2022

4/10 Poor

Kenya

Travelled with family
Liked: Cleanliness, room comfort
The service was terrible. The property was beautiful!
Stayed 4 nights in Jun 2022

10/10 Excellent

jamain

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Peaceful
Stayed 3 nights in May 2022
Response from Westin Nanea Ocean Villas on 22 Jun 2022
Aloha, Thank you for your feedback and glad you enjoyed your stay with us! We look forward to seeing you back in Maui soon!

10/10 Excellent

ASHISH

Liked: Cleanliness, amenities, property conditions & facilities
Good stay. Not many dining options at the property.
Stayed 4 nights in Apr 2022

10/10 Excellent

Michael, Vancouver

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful facility in gorgeous location. A bit more windy than their location a bit south at Westin Resort and Spa. The two bedroom with reasonable appointed kitchen was very nice and ample for our family of 6.
Stayed 5 nights in Mar 2022

10/10 Excellent

Liana

Travelled with family
Liked: Cleanliness, room comfort
Stayed 14 nights in Mar 2022

10/10 Excellent

Subodh

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property! We were in a 2 bedroom villa and it was perfect for our family. Very friendly staff. Property was clean.
Stayed 4 nights in Mar 2022

10/10 Excellent

Roger

Travelled with group
Liked: Cleanliness, room comfort
Stayed 4 nights in Feb 2022

10/10 Excellent

Gregory, Berrien Springs

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The villa was spotless, not an easy task especially during pandemic due to fewer people employed and increased required protocols!
Stayed 2 nights in Feb 2022

10/10 Excellent

Austin

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice, family friendly!
Stayed 2 nights in Jan 2022

8/10 Good

dagan

Liked: Cleanliness, room comfort
Stayed 9 nights in Jan 2022

10/10 Excellent

Rishil

Travelled with family
Liked: Cleanliness, amenities
Had a wonderful time at this property
Stayed 3 nights in Jan 2022

8/10 Good

CESILIA DE JESUS

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Dec 2021

6/10 Okay

Chung Sik

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was wonderful area! But we arrived 2:30 pm. Almost 2 hours wait for check in service…. They said check in at 4 pm. It’s not late….. feel very bad….
Stayed 8 nights in Dec 2021

6/10 Okay

Azita

Travelled with family
Liked: Cleanliness, room comfort
Air was a nice hotel in a nice location but we were so disappointed for the service. The housekeeping was weekly for a 1200 dollar a night it was outrageous. The restaurant for breakfast was a joke, you have to stand in a line to order your food and still pay the maximum. Very disappointing we ate only the first day at the hotel and went to Dukes for the rest of the week dinning.
Stayed 7 nights in Dec 2021