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PLAZA INN Heilbronn

3.5 star property
Family-friendly hotel connected to a shopping centre in Heilbronn with a sauna

Choose dates to view prices

Photo gallery for PLAZA INN Heilbronn

Comfort Triple Room | Room amenity
Comfort Triple Room | Television
Spa
Comfort Double Room
Comfort Triple Room | Room amenity
Experience the vibrant energy of Best Western Hotel Am Kastell, connected to a shopping center. Unwind on the sun-kissed terrace, sweat it out in the gym or sauna, and refuel at the restaurant or bar. Enjoy convenient bike rentals and tennis courts for outdoor fun.

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • Breakfast available
  • Air conditioning
  • Parking available
  • Laundry
The current price is €80
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
  • 16 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Single Room

Room amenity

Comfort Single Room

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
  • 22 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Comfort Double Room

Room amenity

Comfort Double Room

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Triple Room

Comfort Triple Room

Comfort Triple Room

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Comfort Quadruple Room

Room amenity

Comfort Quadruple Room

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
  • 24 sq m
  • Sleeps 4
  • 4 Twin Beds
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About the area

Map
Kastellstrasse 64, 64, Heilbronn, BW, 74080

What's nearby

  • experimenta - Das Science Center - 20 min walk - 1.7 km
  • Knorr Arena - 3 min drive - 2.4 km
  • Heilbronn Deutschhof - 3 min drive - 1.7 km
  • Städtische Museen Heilbronn museums - 3 min drive - 1.7 km
  • Theatre Heilbronn - 4 min drive - 2.4 km

Getting around

  • Heilbronn Böckingen Sonnenbrunnen Station - 11 min walk
  • Heilbronn-Böckingen Vocational School Center Station - 19 min walk
  • Stuttgart (STR) - 70 min drive

Restaurants

  • ‪La Taverna - ‬3 min drive
  • ‪Metropol - ‬19 min walk
  • ‪Alte Reederei - ‬19 min walk
  • ‪Stretta Cafe / Bar - ‬5 min drive
  • ‪Mythos - ‬4 min drive

About this property

PLAZA INN Heilbronn

Family-friendly hotel connected to a shopping centre
Take advantage of a terrace, dry cleaning/laundry services and a bar at PLAZA INN Heilbronn. For some rest and relaxation, visit the sauna. In addition to a gym and babysitting, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Continental breakfast (surcharge), self-parking (surcharge) and express check-out
  • Babysitting (surcharge), a lift and multilingual staff
  • Luggage storage, a vending machine and bike parking
Room features
All 107 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and desk chairs.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and hairdryers
  • 42-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, LED light bulbs and mini fridges

Similar properties

Standard Room, 1 Queen Bed with Sofa bed

Holiday Inn Express Heilbronn by IHG

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Air conditioning
9.0 out of 10, Wonderful, 114 reviews
The price is €71
includes taxes & fees
14 Nov - 15 Nov
Holiday Inn Express Heilbronn by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (EUR 10 per night)

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 15 for adults and EUR 7.50 for children aged 6-11
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Books
  • Gym
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Handrails in stairways (74 centimetre high)
  • Lift (90 centimetre wide door)
  • Magnifying mirror
  • Smooth flooring in public areas
  • Well-lit path to entrance

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for EUR 35.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 15 for adults and EUR 7.5 for children aged 6 to 11
  • Secured self-parking fee: EUR 10.00 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 35.0 per night
  • Facilities fee: EUR 8.00 per person, per day and includes use of: sauna

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

PLAZA INN Heilbronn Hotel
PLAZA INN Heilbronn Heilbronn
Best Western Hotel Am Kastell
PLAZA INN Heilbronn Hotel Heilbronn

Frequently asked questions

Is PLAZA INN Heilbronn pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at PLAZA INN Heilbronn?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at PLAZA INN Heilbronn on 1 Dec 2025 start from €80.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at PLAZA INN Heilbronn?

Self-parking is available for EUR 10.00 per night.

What time is check-in at PLAZA INN Heilbronn?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at PLAZA INN Heilbronn?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is PLAZA INN Heilbronn located?

This family-friendly Heilbronn hotel is located near the airport, within 1 mi (2 km) of Casino Chuck A Luck and Knorr Arena. Experimenta - Das Science Center and BuGa beach are also within 2 miles (3 km). Heilbronn-Böckingen Vocational School Center Station is 19 minutes by foot and Heilbronn Neckar-Turm/K.-S.-Pl S-Bahn is 25 minutes.

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Reviews

PLAZA INN Heilbronn Reviews

7.8

Good

8.2

Cleanliness

6.0

Location

8.0

Staff & service

8.4

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 68 out of 240 reviews
Rating 8 - Good. 104 out of 240 reviews
Rating 6 - Okay. 46 out of 240 reviews
Rating 4 - Poor. 16 out of 240 reviews
Rating 2 - Terrible. 6 out of 240 reviews

Reviews

10/10 Excellent

bogdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best western = best hotel
Stayed 3 nights in Jun 2023

8/10 Good

martin

Liked: Cleanliness, property conditions & facilities, room comfort
Nice stay ,but surprised that only meal in restaurant was pizza.
Stayed 4 nights in Apr 2024

10/10 Excellent

Jos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 1 night in Jul 2025

10/10 Excellent

AYATO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stuff is very kind. room is very beautiful!
Stayed 1 night in Dec 2023

4/10 Poor

Pere

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Cuando entramos por primera vez la habitación pese a estar arreglada estaba sucia, polvo en el baño y en la mesa. El jabón de manos estaba vacío y apenas habia un gel de baño, sin schampoo. Luego estuvimos 4 noches y pese a dejar el cartelito de porfavor limpiar cuarto, no lo limpiaban ni cambiaban las toallas, la única vez fue porque lo pedimos en recepción expresamente.
Stayed 4 nights in Sep 2025

4/10 Poor

Andrea

Liked: Cleanliness
Klimaanlage defekt bei dem Wetter.Kein anderes Zimmer verfügbar. Die Klima war aber nicht erst seit diesem Tag defekt. Aufgrund der Uhrzeit und Terminen war auch keine Buchung eines anderen Hotels möglich. Kein Entgegenkommen des Hotels wegen dem Preis,weil über Expedia gebucht worden ist
Stayed 1 night in Jun 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gepflegtes Hotel mit gutem Fitness-Raum und hervorragendem Frühstück.
Stayed 1 night in Jun 2025

4/10 Poor

Natascha

Liked: Room comfort

Hotel mit kleinem Insektenproblem

Der erste Eindruck des Hotels war wirklich gut. Die Zimmer sind klein, aber gemütlich eingerichtet. Das Bad wirkt neu und modern. Wir sind spät abends angereist und gleich müde ins Bett gefallen. Aber als wir morgens um 5 Uhr von "krabbeln" auf der Haut geweckt wurden, war es vorbei mit gemütlich. Das Bett und auch der Rest vom Zimmer war von Ameisen befallen. Wir haben sofort unsere Sachen zusammen gepackt und das Zimmer verlassen. An der Rezeption haben wir die Dame darauf hingewiesen, welche nur entgegnete: "Dann bis zum nächsten Mal, hoffentlich ohne Ameisen." Das ist für mich keine akzeptable Reaktion auf eine Kundenreklamation - dahingehend sollte man das Personal besser schulen. Deshalb leider keine Empfehlung.
Stayed 1 night in May 2025

8/10 Good

Dirk

Liked: Cleanliness, amenities, property conditions & facilities
Lage im Gewerbegebiet a.m.S nicht die beste Wahl, um Heilbronn zu entdecken.
Stayed 1 night in Dec 2024

8/10 Good

Dieter

Liked: Cleanliness, staff & service, property conditions & facilities
Das Hotel hat alle meine Erwartungen erfüllt, laut Rechnung vom Hotel kosten 2 Übernachtungen 151,77 €, bezahlt aber habe ich bei Ihnen 178,55 € ? Warum ?
Stayed 2 nights in Dec 2024

10/10 Excellent

Adriana Mihaela

Liked: Cleanliness, staff & service, property conditions & facilities

3 Tage im Best Western am Kastell Heilbronn

Alles war ok , nettes Personal.
Stayed 3 nights in Nov 2024

10/10 Excellent

Thomas Hermann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir hatten das Hotel für eine Veranstaltung am Abend gebucht und werden es bei der nächsten Veranstaltung auf jeden Fall wieder Buchen. Wir waren sehr zufrieden.
Stayed 1 night in Nov 2024

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gutes Hotel

Für eine Geschäftsreise mit 1-2 Nächten sehr zu empfehlen.
Stayed 1 night in Oct 2024

10/10 Excellent

Ismail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauberkeit und ruhig
Stayed 1 night in Aug 2024

10/10 Excellent

nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast in Europe
Stayed 1 night in Jun 2024

10/10 Excellent

Emrah

Liked: Cleanliness, staff & service, property conditions & facilities
Gut
Stayed 1 night in Jun 2024

10/10 Excellent

Serge

Liked: Cleanliness, staff & service, property conditions & facilities
Le service a été excellent par les deux personnes à la réception.
Stayed 1 night in May 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Enttäuschendes Erlebnis in einem kalten Zimmer

Als meine Frau und ich um Mitternacht unser Zimmer betraten, wurden wir von einem unangenehm kalten Hauch begrüßt, der durch das auf Kipp stehende Fenster drang. Angesichts unserer leichten Erkältung und der kurzen Schlafzeit von nur 3-4 Stunden auf unserer Durchreise war dies äußerst frustrierend. Trotz der Möglichkeit, die Temperatur auf der Klimaanlage auf bis zu 30 Grad einzustellen, konnten wir das Zimmer einfach nicht aufwärmen. Am nächsten Tag beschwerte ich mich telefonisch beim Personal, nur um zu erfahren, dass angeblich Heizkörper vorhanden seien, die jedoch hinter den langen, schweren Vorhängen versteckt waren. In den letzten Monaten habe ich in 6-7 verschiedenen, modernen Hotels übernachtet, und alle nutzen die Klimaanlage zur Heizung. Da nach 23 Uhr kein Personal mehr im Haus war, zögerte ich, jemanden anzufordern, um weitere Unannehmlichkeiten zu vermeiden. Es ist frustrierend, 70€ für ein kaltes Zimmer zu zahlen, besonders wenn keinerlei Entgegenkommen seitens des Hotels bei der Preisgestaltung gezeigt wird. Diese Erfahrung war enttäuschend und hinterlässt einen bitteren Beigeschmack.
Stayed 1 night in Apr 2024

8/10 Good

Gökhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles perfekt. Der Mitarbeiter Caner sollte hervorgehoben und gelobt werden. Super. Klasse
Stayed 2 nights in Apr 2024

6/10 Okay

Ulrich

Liked: Cleanliness, staff & service
Disliked: Room comfort

Zur Not ok

Betten sind leider durch und die riesen Kissen mit Kunststoffinhalt waren für uns beide nichts - das dritte Kissen war OK, aber eins für 2 Leute...?
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Preis/Leistung OK. Gutes und reichhaltiges Frühstück
Stayed 1 night in Mar 2024

10/10 Excellent

Ronny

Liked: Cleanliness, staff & service
Alles wie immer Super ...... Reklamationen wurden sofort Beseitigt ... Frühstück ausreichend und gut
Stayed 6 nights in Feb 2024

6/10 Okay

Edgar

Fernsehen ist nur beim Liegen in den Betten möglich. Das Zimmer wurde am 25.12. nicht gereinigt, da wir nicht das Schild "Bitte Zimmer reinigen" nicht an die Tür gehangen haben.
Stayed 3 nights in Dec 2023

8/10 Good

Dirk

Liked: Cleanliness, amenities, property conditions & facilities
Gutes Preis/Leistungsverhältnis und guter Zustand. Ideal für Business-Reisende und Durchreisende
Stayed 1 night in Dec 2023

8/10 Good

Hugo J.

Liked: Staff & service, property conditions & facilities, room comfort

Hyggelig betjening

Hyggelig Personale og god lunsj, men rommet ble ikke rengjort under det tre dagers oppholdet.
Stayed 3 nights in Nov 2023